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NETSCOUT nGeniusONE vs. SolarWinds Network Performance Monitor (NPM)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NETSCOUT nGeniusONE

    Score9.1 out of 10
    N/ANETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.N/A

    SolarWinds NPM

    Score7 out of 10
    N/ASolarWinds NPM is a monitoring and performance management platform. It provides performance troubleshooting support, auto network discovery, customizable thresholds, and can be rapidly deployed.

    $1,638

    per year

    Pricing
    NETSCOUT nGeniusONESolarWinds NPM
    Editions & Modules
    No answers on this topic
    NPM
    $1,638
    per year
    Offerings
    Pricing Offerings
    NETSCOUT nGeniusONESolarWinds NPM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    NETSCOUT nGeniusONESolarWinds NPM
    Considered Both Products
    NETSCOUT
    Chose NETSCOUT nGeniusONE
    NETSCOUT nGeniusONE is the best solution which we have encountered so far. The best part about this is that it can be integrated with various third party tool for more visibility and behavior analysis. The dashboard is loaded with a lot of useful features which gives the …
    Incentivized
    Chose NETSCOUT nGeniusONE
    They are different as one is more used for network config management and SNMP polling. Netscout is more of a packet level, metadata, baselining troubleshooting tool. Both I’d recommend but for different purposes.
    Incentivized
    Chose NETSCOUT nGeniusONE
    Majority of vendors on the market at the time only handle a piece of network instrumentation. Netscout covered all the bases which meet our company's requirements for "One throat to choke" rule. For the market we are in its nice to have a local team that can be onsite the …
    Incentivized
    SolarWinds
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    31 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    32 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    33 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    29 Answers
    Features
    NETSCOUT nGeniusONESolarWinds NPM
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of NETSCOUT nGeniusONE and SolarWinds Network Performance Monitor (NPM)
    Feature
    NETSCOUT nGeniusONE
    8.7
    6 Ratings
    6% above category average
    SolarWinds Network Performance Monitor (NPM)
    8.2
    231 Ratings
    0% above category average
    Automated network device discovery10.03 Ratings7.8210 Ratings
    Network monitoring10.06 Ratings8.8231 Ratings
    Baseline threshold calculation8.05 Ratings8.6201 Ratings
    Alerts8.06 Ratings9.4228 Ratings
    Network capacity planning7.06 Ratings7.9188 Ratings
    Packet capture analysis10.06 Ratings7.2130 Ratings
    Network mapping9.05 Ratings7.1190 Ratings
    Customizable reports8.06 Ratings7.9212 Ratings
    Wireless infrastructure monitoring9.03 Ratings7.6153 Ratings
    Hardware health monitoring8.03 Ratings9.4215 Ratings
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    NETSCOUT nGeniusONESolarWinds NPM
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    PingPlotter
    Score9.3 out of 10
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    Score9.3 out of 10
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    Nmap
    Score10 out of 10
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    User Ratings
    NETSCOUT nGeniusONESolarWinds NPM
    Likelihood to Recommend
    10.0
    (6 ratings)
    10.0
    (237 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.4
    (27 ratings)
    Usability
    6.5
    (2 ratings)
    9.1
    (21 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    7.5
    (2 ratings)
    8.0
    (28 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (7 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    NETSCOUT nGeniusONESolarWinds NPM
    Likelihood to Recommend
    NETSCOUT
    NETSCOUT nGeniusONE is a great network performance monitoring tool as it helps to trace the path of packet and to identify the exact place where the packet is loss. It is well suited in scenarios where the organization have large network and they need continuous monitoring because loss of connectivity may lead to serious financial loss in sectors like banking, hospitals. The network performance and connectivity needs to be stable for proper execution of transactions, bookings, data transfer and other critical task. Performance monitoring of large enterprise is a big task and doing that manually requires very much effort, but with NETSCOUT nGeniusONE it becomes easy. It is not well suited in scenarios where there is small network and they can survive if any link flaps for small duration of time.
    Incentivized
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    SolarWinds
    Solarwinds NPM is well suited for medium to large networks, it may be a bit heavy for the SOHO environment as most of the tools and reports are designed for monitoring KPIs which may not be critical for a small shop. NPM can handle large networks with several sites and mixed technologies ranging from networks, server systems, storage devices and SLA reporting.
    Incentivized
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    Pros
    NETSCOUT
    • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
    • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
    • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
    Incentivized
    Read full review
    SolarWinds
    • Out of the Monitoring of almost all Network Devices.
    • Build custom pollers to monitor which is not supported out of the box.
    • Further you can alert on these custom metrics and Out of the box metrics.
    • It provides you great dashboards, Reports features.
    • You can integrate it with any MoM layer tools either using its API or sending out traps.
    • Out of the box Integration with Service Now ITSM Tool.
    Incentivized
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    Cons
    NETSCOUT
    • Better access to resources
    • Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
    Incentivized
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    SolarWinds
    • The software upgrade process is a little hairy and has caused me trouble on occasion.
    • The server that it needs to run is a bit of a resource hog along with the SQL server.
    • Some additional features like the network map are a bit clunky compared to some other products that we use.
    Incentivized
    Read full review
    Likelihood to Renew
    NETSCOUT
    No answers on this topic
    SolarWinds
    The entire IT staff relies on NPM in its daily operations. It would be impossible for us to maintain our level of service without it. If SolarWinds gets to proud of their product and begins to over charge for it, we would be forced to reconsider and use a different product. But as it stands it is worth the price to renew it.
    Incentivized
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    Usability
    NETSCOUT
    Requires quite a bit of training not only for config but to use. Highly recommend having a SME come in from Netscout to help initially for these. Once you learn the UI, it’s much better to use but is not intuitive.
    Incentivized
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    SolarWinds
    SolarWinds Network Performance Monitor (NPM) is quite an extensive product, covering all our bases and requirements. There are a lot of customizable options and features which you can work with for their alerting which is really useful. I haven't found anything yet which I thought SolarWinds Network Performance Monitor (NPM) could do, but it actually couldn't so overall it works nicely and does the job.
    Incentivized
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    Reliability and Availability
    NETSCOUT
    No answers on this topic
    SolarWinds
    Always available. Always is important to plan the software available during the machine/application setup.
    Incentivized
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    Performance
    NETSCOUT
    No answers on this topic
    SolarWinds
    Pages load slow, especially the bettors map. Could be that my server is old.
    Incentivized
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    Support Rating
    NETSCOUT
    If you spend the right amount of money with them they work very close to you to support your needs. I ignore how they work in companies with lower expenses on their products. NetScout is not a very dynamic introducing platform with enhancements that their customers need. We contract their professional services so support level is good, although too pricey from my perspective.
    Incentivized
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    SolarWinds
    In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
    Incentivized
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    Online Training
    NETSCOUT
    No answers on this topic
    SolarWinds
    The training is good but during the implementation, you can get situations not learned during the training. The trainer was very open to hearing the questions about use cases and always sharing his experience. I really recommend having official training to take advantage of all features that the NPM can bring.
    Incentivized
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    Implementation Rating
    NETSCOUT
    No answers on this topic
    SolarWinds
    Make sure your inventory is accurate. Stand up some virtual machines for testing prior to installation. Make sure your database and its credentials are setup. Think about things you want to monitor that may not be obvious - UPS units, Door hardware, PBX systems, Fabric Channel switches, firewalls, routers, switches. Try to setup SNMP on these devices and have an IP that you will assign to the new server. If you do that it will go well.
    Incentivized
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    Alternatives Considered
    NETSCOUT
    Wireshark has been around for years and has been used primarily for packet analyzing. NetScout does this and goes above and beyond with the graphics interface analyzes and customer filtering for packet analyzes. You can go straight to the packet analyze within NetScout but you will find that to be more work, this would be like starting with Wireshark. Instead, begin with the graphical interface to narrow down the traffic, a visual effect. Then go to the packet analyzer, time saver. As for PRTG, it's a NetFlow/SNMP collector with a quick and dirty look at traffic but lacks the tools to dig into the information it provides.
    Incentivized
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    SolarWinds
    We selected SolarWinds Network Performance Monitor because of the capabilities of the product versus the price. The tools also work well with their other products and support is fairly good. We have never had a problem when we needed to make a call.
    Incentivized
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    Scalability
    NETSCOUT
    No answers on this topic
    SolarWinds
    From the direction and information I have been given it is very flexible and scalelable
    Incentivized
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    Return on Investment
    NETSCOUT
    • NETSCOUT nGeniusONE is the best tool and very profitable for our organization as it helped in to reduce the manual effort of engineers to track the Network flaps and connectivity issue.
    • Return on investment for this product is quiet good as of now and we have achieved 80% ROI till now and we are very much confident that we will achieve the full ROI.
    • It has helped in cost cutting as we need only few network admin and engineers to track the discovery, behavior and connectivity. Earlier we need a lot of employee to do that due to which the organization may suffer some financial loss.
    Incentivized
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    SolarWinds
    • SolarWinds allows us to proactively address hardware issues before they impact the business. We recently had a server that was experiencing issues sporadically and we were able to use the data from SolarWinds to track down and correct the issue before it tanked the server.
    • SolarWinds gives our IT department some piece of mind knowing that they'll be alerted of any issues real time.
    • We can use SolarWinds data to justify needed to replace or upgrade certain equipment that is key to our core business.
    Incentivized
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    ScreenShots

    SolarWinds NPM Screenshots

    Screenshot of Network monitoring software used to reduce network outages and detect, diagnose, and resolve multi-vendor network performance issues.Screenshot of See relationships for routers, switches, interfaces, volumes, and groups, updated automatically without user intervention to maintain the network, not network maps.Screenshot of Reduce visibility gaps into critical network switches, firewalls, and load balancers with Network Insight for Cisco Nexus, Cisco ASA, and F5 BIG-IP.Screenshot of Reduce the flood of unnecessary network alerts. Create alerts based on simple or complex nested trigger conditions, defined parent/child dependencies, and network topology.Screenshot of Identify dead zones and improve wireless coverage. With its network monitoring tool, users can access out-of-the-box wireless reports, including wireless availability and rogue access points.Screenshot of Configure alerts by calculating dynamic baseline threshold data with network performance monitoring software.