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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NETSCOUT nGeniusONE

    Score9.1 out of 10
    N/ANETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.N/A

    TruView

    Score8 out of 10
    N/ANETSCOUT TruView is a unified network monitoring and APM tool. TruView is deployed as hardware on-premises, and it can automate capacity planning and environment discovery and configuration.N/A
    Pricing
    NETSCOUT nGeniusONETruView
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NETSCOUT nGeniusONETruView
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    NETSCOUT nGeniusONETruView
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of NETSCOUT nGeniusONE and NETSCOUT TruView
    Feature
    NETSCOUT nGeniusONE
    8.7
    6 Ratings
    6% above category average
    NETSCOUT TruView
    9.5
    2 Ratings
    15% above category average
    Automated network device discovery10.03 Ratings10.02 Ratings
    Network monitoring10.06 Ratings10.02 Ratings
    Baseline threshold calculation8.05 Ratings10.02 Ratings
    Alerts8.06 Ratings10.02 Ratings
    Network capacity planning7.06 Ratings10.02 Ratings
    Packet capture analysis10.06 Ratings10.02 Ratings
    Network mapping9.05 Ratings10.02 Ratings
    Customizable reports8.06 Ratings5.12 Ratings
    Wireless infrastructure monitoring9.03 Ratings10.02 Ratings
    Hardware health monitoring8.03 Ratings10.02 Ratings
    Best Alternatives
    NETSCOUT nGeniusONETruView
    Small Businesses
    Auvik
    Score9.9 out of 10
    Auvik
    Score9.9 out of 10
    Medium-sized Companies
    PingPlotter
    Score9.3 out of 10
    PingPlotter
    Score9.3 out of 10
    Enterprises
    Nmap
    Score10 out of 10
    Nmap
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NETSCOUT nGeniusONETruView
    Likelihood to Recommend
    10.0
    (6 ratings)
    10.0
    (2 ratings)
    Usability
    6.5
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    NETSCOUT nGeniusONETruView
    Likelihood to Recommend
    NETSCOUT
    NETSCOUT nGeniusONE is a great network performance monitoring tool as it helps to trace the path of packet and to identify the exact place where the packet is loss. It is well suited in scenarios where the organization have large network and they need continuous monitoring because loss of connectivity may lead to serious financial loss in sectors like banking, hospitals. The network performance and connectivity needs to be stable for proper execution of transactions, bookings, data transfer and other critical task. Performance monitoring of large enterprise is a big task and doing that manually requires very much effort, but with NETSCOUT nGeniusONE it becomes easy. It is not well suited in scenarios where there is small network and they can survive if any link flaps for small duration of time.
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    NETSCOUT
    Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
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    Pros
    NETSCOUT
    • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
    • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
    • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
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    NETSCOUT
    • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
    • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
    • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
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    Cons
    NETSCOUT
    • Better access to resources
    • Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
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    NETSCOUT
    • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
    • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
    • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
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    Usability
    NETSCOUT
    Requires quite a bit of training not only for config but to use. Highly recommend having a SME come in from Netscout to help initially for these. Once you learn the UI, it’s much better to use but is not intuitive.
    Incentivized
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    NETSCOUT
    No answers on this topic
    Support Rating
    NETSCOUT
    If you spend the right amount of money with them they work very close to you to support your needs. I ignore how they work in companies with lower expenses on their products. NetScout is not a very dynamic introducing platform with enhancements that their customers need. We contract their professional services so support level is good, although too pricey from my perspective.
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    NETSCOUT
    As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
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    Alternatives Considered
    NETSCOUT
    Wireshark has been around for years and has been used primarily for packet analyzing. NetScout does this and goes above and beyond with the graphics interface analyzes and customer filtering for packet analyzes. You can go straight to the packet analyze within NetScout but you will find that to be more work, this would be like starting with Wireshark. Instead, begin with the graphical interface to narrow down the traffic, a visual effect. Then go to the packet analyzer, time saver. As for PRTG, it's a NetFlow/SNMP collector with a quick and dirty look at traffic but lacks the tools to dig into the information it provides.
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    NETSCOUT
    Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
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    Return on Investment
    NETSCOUT
    • NETSCOUT nGeniusONE is the best tool and very profitable for our organization as it helped in to reduce the manual effort of engineers to track the Network flaps and connectivity issue.
    • Return on investment for this product is quiet good as of now and we have achieved 80% ROI till now and we are very much confident that we will achieve the full ROI.
    • It has helped in cost cutting as we need only few network admin and engineers to track the discovery, behavior and connectivity. Earlier we need a lot of employee to do that due to which the organization may suffer some financial loss.
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    NETSCOUT
    • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
    • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
    • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
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    ScreenShots