NETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.
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TruView
Score 8.0 out of 10
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NETSCOUT TruView is a unified network monitoring and APM tool. TruView is deployed as hardware on-premises, and it can automate capacity planning and environment discovery and configuration.
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Pricing
NETSCOUT nGeniusONE
NETSCOUT TruView
Editions & Modules
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Offerings
Pricing Offerings
NETSCOUT nGeniusONE
TruView
Free Trial
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No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
NETSCOUT nGeniusONE
NETSCOUT TruView
Features
NETSCOUT nGeniusONE
NETSCOUT TruView
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.
As a application it stands for what it offers. One single box, one single price, and the rest is part of the experience of the IT Teams to get the most from a quite complete solution. Visual TruView has an amazing dashboard that can be customized to meet the needs of the business, and can get involved in the ITSM development insights to leverage SLA monitoring. It has a well sustainable discovery engine to get the specs of applications, servers and sites. If you're looking for a solution that can give you reporting advantages this is it, but you need to get yourself into this solution from day one to design a proper strategy for its deployment. For less complex companies I strongly recommend to find a solution that can take you to parallel result with less investment.
The graphical interface has to be the key benefit of NetScout. I am more of a packet analyzer but the interface gives the upper levels easier view into the network.
The breakdown of sites is useful.
The ability of the break the traffic down and go into the packet analyzer straight from the graphical interface. Saves a lot of time writing filters with just simple clicks.
The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.
As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
NETSCOUT nGeniusONE is the best solution which we have encountered so far. The best part about this is that it can be integrated with various third party tool for more visibility and behavior analysis. The dashboard is loaded with a lot of useful features which gives the complete trend analysis of connectivity loss and network flaps and helps to identify the critical sites which is not present in other technology solution. This is an incredible network performance monitoring tool
All of them have outstanding performance. They deliver excellent insights and I think we would be able to work with any of them. However, Netscout goes beyond expectations in regards to support. TruView is able to give you very detailed and specific information that would help in the early detection of performance problems and hardware failures. However, without the appropriated guidance through the setup steps, It could take a lot of time to get the desired results. Their help is invaluable. The support team was there to hold our hands through all this set up to assure that we reached the monitoring level we expected from the tool. That is sometimes more important than features.
NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.
Overall response time to a failure detection has greatly improved since we started using this tool.
We were able to centralize our NOC in one building. Before that, we had older and obsolete monitoring tools that required highly skilled network technicians to test and monitor our network health.
Preventive actions can be programmed in advance thanks to the product's early issue detection.
It took more time that we expected to have the system up and running as we desired. It takes a lot of teamwork and it is very time-consuming.
