Netomi vs. Simplify360

Netomi

Netomi

0 Reviews and Ratings

Simplify360

Simplify360

15 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Netomi	Score 0.0 out of 10	N/A	Netomi is an AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a strong customer experience. Netomi works with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel. The vendor states the Netomi platform autonomously responds to over 50% of a company’s customer service tickets across email, social…	N/A
Simplify360	Score 7.8 out of 10	N/A	Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries.	N/A

Pricing

Netomi

Simplify360

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Netomi	Simplify360
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Netomi	Simplify360

User Ratings
	Netomi	Simplify360
Likelihood to Recommend	- (0 ratings)	8.9 (0 ratings)
Likelihood to Renew	- (0 ratings)	8.8 (0 ratings)
Support Rating	- (0 ratings)	9.1 (0 ratings)

User Testimonials
	Netomi	Simplify360
Likelihood to Recommend	No answers on this topic	To talk directly to the Simplify 360 management and take a call post that. One of the key aspects of investing in any enterprise software is how easy the implementation is and how much support that a company can get in the early implementation process. We have had a quick ramp up learning the tool and had constant interactions with the team at Simplify to better understand and manage issues or get questions answered Nishad Ramachandran Vice President Read full review
Pros	No answers on this topic	Great and interactive UI; easy to set-up profile seamless flow in monitoring, engagement and campaign analytics Very powerful Twitter and FAcebook Insights Robin Banerjee Co Founder Read full review
Cons	No answers on this topic	I will like to see some improvement in the intuitiveness of the system. There are some great features hidden behind the curtains. Sneh Sharma Director - Digital Marketing Read full review
Likelihood to Renew	No answers on this topic	Support team of Simplify360 is amazing and they are flexible. There is no other tool on earth which is so customizable, but here the team is open for changes and take a hit on their product pipeline to deliver satisfaction to you Sneh Sharma Director - Digital Marketing Read full review
Alternatives Considered	No answers on this topic	In side by side analysis, Simplify 360 was much easier to set up teams, work flow and the brand monitoring was quite a bit more accurate Tom Ski (Social Media Marketing Specialist) Executive Vice President Read full review
Return on Investment	No answers on this topic	Reduction of weekly and monthly report building time by over 70% Lead generation increased by over 30%. Online brand negativity neutralized by over 80%. Verified User Anonymous Read full review
ScreenShots