Netchex vs. PDS Vista

I LOVE THE EASE OF THE TIMECLOCK AND PULLING INTO PAYROLL. PREVIOUSLY I HAD TIME CLOCK ON MY DMS AND PAYROLL THROUGH PAYCHEX. IT DIDNT INTEGRATE SO I HAD TO KEY IN EVERY SINGLE TIMESHEET....THIS IS SO MUCH EASIER. ONLY THING I DONT LIKE IS ONCE YOU START PAYROLL IF SOMEONE TIME HAS TO BE FIXED YOU HAVE TO DELETE AND START OVER. THE ONLY PROBLEM I HAVE HAD WHICH IS NOT A BIG PROBLEM.

Incentivized

You have the option of taking the system in house or being a hosted client. Figure out what resources your IT department has to spare, if you will have a dedicated administrator who will do all the upgrades and enhancements or if you will be job sharing those responsibilities. Like all software, Vista HRMS has multiple upgrades a year. You will need someone or a team of a few individuals to test these upgrades out and be able to take on a role of administrator, technology consultant or front end user and make sure these upgrades are working from all angles. Vista HRMS really is a good product for keeping all HR and Payroll related records in one system, I just stress the fact that you have to have someone on hand who wants to own the product and be willing to learn as much as possible. The more you put into this product, the more you will get out of it

• My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
• Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
• Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.

Incentivized

• Vista HRMS is very flexible, it does everything we need for HR, benefits and payroll. It’s user-friendly and intuitive to use, when we roll out new self-service items our employees have no problems and require minimal training or documentation.
• PDS has excellent customer service and support. We get answers to the majority of our questions and problems quickly, within the day that we call. More complex issues that may require PDS’ technical support are usually addressed within a few days. We were upgrading our production servers to Windows 2012 over a weekend and a key person in our organization was on leave. When we checked with PDS to see what cost would be involved if we needed their help, they said it was included in our regular maintenance, no extra cost.
• The PDS User’s Conference is an excellent learning opportunity for training on everything Vista does, including using Crystal Reports for custom reporting. You also get to meet and talk to the executive and development staff and have direct input into the future product development.

• Support needs to be available more times than just normal business hours.
• Tax support is basically non-existent. This seems that it should be TOP NOTCH.
• Some of the functionality of the Netchex program could be tweaked. It is not a keyboard friendly program at all. Must mouse your way through. When the program times out, it takes 2 to 3 screens before it really logs you out.
• When submitting from Netchex to Dealertrack, it would be nice to show the payroll # or payroll date that has been submitted. Currently once you hit submit, the screen reverts back to the last successful payroll submit. This process is just a bit confusing, especially for new users.

• Job History - Too many areas that dates populate.
• ATS - There is a lack of flexibility for applicants when applying for multiple jobs.
• Searching - The functionality is a little limited, would be nice to type in any information on a person and search.

Incentivized

Easy to work with.

It's working well for us. Yes, we do have some challenges, but we're working through them. With all the time and money put in to this, why would we switch. Especially since we really haven't used this product to it's full potential, but that's many due to time challenges.

Very user friendly and great interface.

Incentivized

In my line of work, PDS Vista doesn't fit. I recruit and manager talent pipelines, as well as all onboarding aspects of 11 companies. I spend more hours getting data configured and searching for information within this software than I spend with my candidates. Theres an abundance duplication, and there isn't a single stream of information shared across screens. I have to input the SAME details into several screens for them to match up. Nothing is intuitive, and its certainly not end user friendly

Incentivized

The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.

Incentivized

PDS has excellent customer service and support. We get answers to the
majority of our questions and problems quickly, within the day that we
call. More complex issues that may require PDS’ technical support are
usually addressed within a few days

The resources and online tools that PDS provide are extremely thorough and helpful in our training and learning.

Implementation took some time but was pretty much error free.

Ask lots of questions, ensure you fully understand the functionality (particularly history records) and train, train, train the users for correct and complete utilization of the system.

Netchex is much more user-friendly and much more of a robust payroll system. Netchex also takes care of everything regarding employees and their entire time with the company, but GP is much more limited.

We had multiple vendors come and demo their products/systems for us. Each one had great features but at the end of the day, based on what the Vista HRMS system had to offer and how we were able to personalize the system to meet our needs we felt the choice was simple and we havent looked back since.

• Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
• NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
• Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.

• Vista HRMS offers a very reasonably priced solution that performs the functions we need for our business.
• With a very small IT staff we successfully implemented all modules of Vista HRMS in approx. 6 months from start of implementation. Compared to other projects the cost to implement this system was very cost effective.
• We have been able to maintain our internal benefits, payroll & HR functions in-house with no additional staff at a significantly reduced annual maintenance cost.