Quid

Quid

151 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Quid	Score9.9 out of 10	Enterprise companies (1,001+ employees)	Quid supports AI-driven consumer and market intelligence. Their Generative AI provides organizations with a holistic insight into customer context. Beyond capturing data, Quid enables organizations to see data through the lens of the future. By moving beyond data analysis, Quid predicts future trends, bridging data collection with predictive accuracy. Quid states its customers currently include companies like Ogilvy, T-Mobile, Lufthansa, and Walmart, who use Quid for an in-depth understanding of…	N/A

Pricing

Quid

No answers on this topic

Pricing Offerings
Quid
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

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Community Pulse
Key User Insights
	Quid
Considered Both Products	Quid Verified User Chose Quid At the time, it proved to be the best choice across all other competitors based on our needs. Incentivized Helpful? Verified User Chose Quid N/A Incentivized Helpful? Verified User Chose Quid Netbase has the strongest suite of analysis tools, the most flexible dashboards, and the best natural language processing algorithm on the market. Incentivized Helpful? Becky McKeown Social Media Analyst at Delaware North (Hospitality, 10,001+ employees) Chose Quid NetBase is exactly what we needed and were looking for. Perhaps down the road we may require a much more enterprise-level platform, but for the past 3+ years, NetBase provides us with exactly what it is we need. Incentivized Helpful? Meghan Xandra Seidner Brand Strategist in Marketing at Fitzgerald & CO (Marketing and Advertising, 51-200 employees) Chose Quid I did not get a chance to truly get involved with Sprinklr as I did with Netbase. However, I spent enough time to realize that the two serve very different purposes. Where Netbase is great for tracking and discovery, Sprinklr has its advantage with Media organization and … Incentivized Helpful? Verified User Chose Quid Netbase is our chosen tool for a number of reasons including NLP capabilities, functionality, depth of data available, constantly evolving features and easy to use interface. We also found our reps to be extremely helpful, knowledgeable and have our best interests at heart. Incentivized Helpful? Maritza Moreno Digital/Social Analyst in Social Media at The Marketing Arm (Marketing and Advertising, 501-1000 employees) Chose Quid The customer service is AMAZING compared to other providers! It also offers unlimited topics and mentions, which was not offered by some other providers. Overall, I think NetBase is by far one of the most intuitive and exemplary solutions for social media listening. Incentivized Helpful? Verified User Chose Quid Far and away superior to the others. I selected NetBase for their NLP capabilities, reporting tools, ease of use and most importantly the team/people at NetBase. Incentivized Helpful? Cassidy Wilson Associate Analyst in Research & Development at VaynerMedia (Marketing and Advertising, 501-1000 employees) Chose Quid All are good for seeing the posts but it's the features of the applications that set them apart. Netbase goes above and beyond the others, I feel, for allowing you to do what you need and thoroughly analysis the social content. Incentivized Helpful? Marisol Pelaez Data Analyst at VaynerMedia (Marketing and Advertising, 501-1000 employees) Chose Quid Crimson has a better query writing feature but NetBase has a better interfase Incentivized Helpful? Verified User Chose Quid Along with NetBase, we use New Media Measure as another useful analytic tool. New Media Measure is good because it's more specific as far as including social media platforms go. New Media Measure is better for pulling data but it's not used really for sentiment analysis or … Incentivized Helpful? Verified User Chose Quid NetBase provides a higher degree of accuracy and more flexibility to control the analysis (filtering, etc) in the platform. The platform is also very user-friendly and doesn't have a steep learning curve. The NLP is powerful and provides deeper insights into sentiment, … Incentivized Helpful? Cameron Sprenger Digital Marketing Analyst at Publicis (Marketing and Advertising, 1001-5000 employees) Chose Quid These two product offerings are similar and both are advantageous to use. Unfortunately, I have limited experience using Adobe Social so I can't attest to the full functionality of this platform. That being said, I prefer the design and layout to NetBase, but I would like the … Incentivized Helpful? Verified User Chose Quid NetBase is another tool but it does provide advanced sentiment analysis and ease of platform digging. I would recommend it to a client. Incentivized Helpful? Verified User Chose Quid Netbase enables users to analyze brands across social media in real time. Incentivized Helpful? Verified User Chose Quid N/A Incentivized Helpful? Ted Tagalakis Marketing Science and Digital/Social Media Strategy in Marketing at Ames Scullin O'Haire (Marketing and Advertising, 11-50 employees) Chose Quid In my opinion, NetBase is a superior product to the competitive products that we have either used or evaluated. NetBase has better features, better data, and great support. Incentivized Helpful? Scott Thompson Associate Research Director in Research & Development at Starcom Mediavest Group (Marketing and Advertising, 5001-10,000 employees) Chose Quid Superior NLP technology Incentivized Helpful? Koji Ohata in Marketing at Sony Computer Entertainment Inc. (Computer Games, 1001-5000 employees) Chose Quid Easy to understand results Intuitive user interface Languages and websites coverage Incentivized Helpful? Verified User Chose Quid We liked it's features better than the competition and the costs were also lower and more inline with our budget. Their sales team was responsive prior to our selecting the application and their post-sales engagement has also been very good. They haven't disappeared. Incentivized Helpful? Tom Thistleton KFC Associate Brand Manager in Marketing at Yum! Brands (Restaurants, 10,001+ employees) Chose Quid I use the product, but I did not research other similar products. I have not had experience with other programs, but my experience with NetBase has been very good. Incentivized Helpful? Verified User Chose Quid We like the speed and precision NetBase's natural language processing (NLP) offers us. Incentivized Helpful? Verified User Chose Quid The only other system we would consider would be Radian6. The reason NetBase won our business is because Radian6 has not updated its software as frequently as NetBase. Helpful? Verified User Chose Quid Netbase has better NLP capabilities, as well as custom dashboards and more languages/global coverage compared to Sysomos. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

User Ratings
	Quid
Likelihood to Recommend	7.0 (111 ratings)
Likelihood to Renew	8.1 (87 ratings)
Usability	9.0 (13 ratings)
Performance	9.5 (6 ratings)
Support Rating	9.1 (11 ratings)
Implementation Rating	9.6 (4 ratings)
Configurability	8.5 (5 ratings)

User Testimonials
	Quid
Likelihood to Recommend	Quid In my use of [NetBase] Quid, I found the tool particularly suitable for curating pertinent content. It allowed me to develop more comprehensive analysis at a larger scale, all while substantially reducing the amount of research time needed. It is also a plus that [NetBase] Quid is delivered as a web app. I did some of my [NetBase] Quid work on a low-end Chromebook without issues. Verified User Read full review
Pros	Quid Their NLP is very strong with the ability to distinguish subject in sentences and then apply analysis based on either the subject or sentence. Competitors lack strong NLP and often have lower degrees of accuracy. The platform is highly flexible with dozens of ways to filter and cut the data. It is great for an analyst that really wants to deep dive into the data. However, the analysis done automatically by NetBase is also strong enough that less experienced users would still be able to gain insight with ease. The customizable dashboards are perfect for client reporting and drastically reduce the amount of time spent preparing recurring reports and decks. These are also very flexible depending on reporting needs. Incentivized Verified User Read full review
Cons	Quid Dashboards can only currently be exported as PDFs. It would be helpful to have a more read/writable format (eg. PPT) that enables us to combine Netbase's outputs with other sources, or to make them more consistent with our own branding (colours, fonts etc.) The business model revolves around a limited number of login seats. I would like to be able to roll out the tool to make it available/accessible to more people in the business, but the pricing model makes this impractical/uneconomical. Logging out users after a period of inactivity can be frustrating when multitasking/task switching and unsaved work is lost. While Netbase's focus on language processing is its key strength, additional functionality around social analysis (eg. people who follow a brand account, users who talk about X are also likely to talk about Y) is somewhat limited. Incentivized Scott Thompson Associate Research Director Read full review
Likelihood to Renew	Quid We've had a good experience using the tool and have invested quite a bit of time training the internal team on how to get the most benefit out of it. There would need to be a compelling reason or business case to port over all of our existing topics and tool know-how to another platform. Incentivized Alisa Abrams Associate Director of Strategy & Insights Read full review
Usability	Quid Very simple to use, quick to pick up on the key principles, and a task-centric design (ie. Topics to set up what you want to analyze, Analysis to do the exploration/analysis, and Dashboards to pull results and findings together to generate reports.) All intuitive, drag & drop etc. Incentivized Scott Thompson Associate Research Director Read full review
Performance	Quid NetBase constantly updates the platform with features. The platforms ability to analyze complex social listening topics is exceptional. Its fast and gives you the ability to create standardized reports for a quick topic analysis. Additionally, the standard overview tab provides the topic at a glance and assists in quickly identifying areas to further analyze. Great product with excellent support behind it! Ted Tagalakis Marketing Science and Digital/Social Media Strategy Read full review
Support Rating	Quid Our support contact is always available and will spend all of the time required to make sure our questions are answered. Incentivized Verified User Read full review
Implementation Rating	Quid We had an internal implementation meeting with the NetBase team as well as a business seat implementation for one of our clients. I would highly recommend having all stakeholders attend an implementation meeting as they can understand the power of this platform. Ted Tagalakis Marketing Science and Digital/Social Media Strategy Read full review
Alternatives Considered	Quid Meltwater took too long to load whenever you had to change keywords, their customer service was not very responsive, and their interface was not very customizeable. We decided to search for a new software company and we invited many companies to present. We selected Netbase after a free trial for reasons stated earlier. Incentivized Melissa Schwartz SVP, Account Planner Read full review
Return on Investment	Quid Positive - NetBase allows us to quickly gather a high level over view of a topic, which helps for new business pitch and being able to inform the account teams of basic information. Negative - We have to use other tools to gather news, which affects our budget. Incentivized Scott Reitzel Social Insight Analytics Read full review
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