NetApp Active IQ vs. New Relic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetApp Active IQ
Score 8.3 out of 10
N/A
NetApp's Active IQ uses AIOps to automate the proactive care and optimization of NetApp environments. Active IQ works in the background to uncover opportunities to protect and support the storage environment, providing analytics-based insights, prescriptive guidance, and automated action to improve system health and create higher system availability.N/A
New Relic
Score 7.8 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
NetApp Active IQNew Relic
Editions & Modules
No answers on this topic
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
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Enterprise
Contact sales team
Offerings
Pricing Offerings
NetApp Active IQNew Relic
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NetApp Active IQNew Relic
Features
NetApp Active IQNew Relic
AIOps Features
Comparison of AIOps Features features of Product A and Product B
NetApp Active IQ
8.0
Ratings
21% above category average
New Relic
-
Ratings
Performance Analytics8.00 Ratings00 Ratings
Incident Management8.00 Ratings00 Ratings
Root Cause Analysis8.00 Ratings00 Ratings
Capacity Planning Tool8.00 Ratings00 Ratings
Best Alternatives
NetApp Active IQNew Relic
Small Businesses

No answers on this topic

InfluxDB
InfluxDB
Score 8.8 out of 10
Medium-sized Companies
Sumo Logic
Sumo Logic
Score 9.4 out of 10
Sumo Logic
Sumo Logic
Score 9.4 out of 10
Enterprises
ignio AIOps
ignio AIOps
Score 8.1 out of 10
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetApp Active IQNew Relic
Likelihood to Recommend
8.0
(0 ratings)
6.6
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
8.0
(0 ratings)
8.8
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
8.2
(0 ratings)
Support Rating
-
(0 ratings)
7.5
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
Configurability
-
(0 ratings)
9.1
(0 ratings)
Ease of integration
-
(0 ratings)
9.1
(0 ratings)
Product Scalability
-
(0 ratings)
9.1
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(0 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(0 ratings)
User Testimonials
NetApp Active IQNew Relic
Likelihood to Recommend
Critical to use if you have any NetApp clusters in your environment. Use it to identify problems you might not otherwise know about. Also can be useful to generate upgrade reports in advance so you know about any special cases.
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It is perfect for observing our energy platforms during high-load situations, such as grid demand spikes, or our real-time ingest of sensor data, allowing us to respond in real time to anomalies. And it’s a good way to monitor API performance in client dashboards, too. But it’s not as conducive for low-budget/low-code work or deep customization that doesn’t get ample development support given its complexity and expense.
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Pros
  • Makes us aware of configuration issues we wouldn't easily be aware of otherwise.
  • Generates automated documents guiding us through patching and upgrades to prevent problems.
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  • Capturing Front end Metrics specially web vitals and setting up alerts for violations really helps.
  • NRQL is great tool to fetch the data you need. With queries you can pull the data and put the data by table or by chart. You can even trend graphs and create dashboards.
  • Synthetic Monitoring is very helpful for proactive monitoring. You can use it for user journeys by using scripted browser monitor type or just check availability using PING type.
  • ASk AI is great addition that can fetch details you need with natuaral language
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Cons
  • Full Stack Visibility - go beyond just the storage layer
  • Integration with 3rd party Observability Platforms
  • API Accessibility to create custom dashboards
  • Improved reporting and customization
  • More Granular Security and Compliance features
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  • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
  • support for very low level specific integration from APIs to classes to functions to piece of code
  • More detailed documentation, as we faced issues while integrating for the first time.
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Likelihood to Renew
No answers on this topic
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
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Usability
Despite some interface issues, it mostly accomplishes what we need it to accomplish - give us a heads up on problems in our environment and prepare us for upgrades/patches.
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New Relic helps in observability setup for the critical environments and getting known about the issues and troubleshoot the applications and services. Alerts helps in knowing the abnormal state of the system and services, Dashboards are used for visualizing the key metrics and muting the unwanted notifications and dropping the extra data from the source.
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Reliability and Availability
No answers on this topic
Never observed an outage
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Performance
No answers on this topic
Always responsive. Never observed slow page loads
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Support Rating
No answers on this topic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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Implementation Rating
No answers on this topic
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
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Alternatives Considered
You can see the list of tools above; NetApp Active IQ is a compliment to the tools. Not one monitor will take care of all your needs. I am ok with 3 dashboards for my environment. SolarWinds rotates in NOC mode, NetApp Active IQ is up on its own with all the NetApp's registered, and the Palo Alto Dashboard which monitors for vulnerabilities and risks. The tools work hand in hand in the environment, working both North/South and East/West, letting us know about anomalies, risks, and pending tasks to schedule. I love ALL my tools working together; lets me sleep really well at night!
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Its covers all the observability aspects as well as giving us more competitive pricing models compared to other providers that's why I like to use New Relic in place of other tools. And also it introduces new Agentic AI features as well as it adopts AI in its RCA. As an observability tool it should reduce the RCA of any problem and New Relic is continuously focusing on that that's why I am preferring New Relic in place of other tools.
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Scalability
No answers on this topic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Return on Investment
  • For a small but focused operation like ours, NetApp Active IQ acts like an additional full-time team member in our environment. This has been a game-changer, as my team doesn't have the time to constantly monitor every piece of our infrastructure. By using NetApp Active IQ, we are able to deploy reliable, redundant solutions and it keeps us proactively informed each and every day.
  • NetApp Active IQ's predictive analytics have been instrumental in identifying potential problems and misconfigurations before they can cause an outage. In a 911 environment where service availability is non-negotiable, this is an immeasurable ROI.
  • NetApp Active IQ automates many of the routine monitoring and health checks that would otherwise consume a significant amount of my team's time. This has allowed us to shift our focus from reactive troubleshooting to strategic planning and project execution, aligning with our long-term vision.
  • The insights provided by NetApp Active IQ, such as capacity utilization and performance limits, have helped us make smarter decisions about technology refreshes and resource allocation, ensuring we get the best "bang for our buck" from our infrastructure.
  • Ultimately, the partnership with NetApp and the use of NetApp Active IQ has provided the stability and insight we demand, enabling my team to focus on our core mission of providing critical emergency services to our community.
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  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
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