Bonterra DonorDrive vs. Neon Fundraise

It is well suited for all peer to peer fundraising events!! It will be a timesaver for all those who work on these types of events. Its also very reasonable for smaller organizations, which can be out-priced by some of the other larger competitors.

Incentivized

Neon Fundraise (formerly Rallybound) is well suited to third-party fundraising. We use it for our walk fundraiser, and we enjoy the level of interactivity and customization it offers our constituents. It also makes donation entry and reporting fairly easy, so it would be well suited for operations with vast numbers of donations in cash, check, and credit. It might be less suited to events with a handful of large donations from corporate benefactors.

Incentivized

• Does data calculation of key KPIs for you as soon as you pull up the event.
• Your data is at your fingertips. Want to contact a current walker, all the info you need is right in the dashboard. No having to look the constituent up, pull a report, etc.
• They have a great online support (chat and email features) as well as great how to videos. Saves me time as well because I can send my users there instead of having to help them troubleshoot.

Incentivized

• Reports are easy to access and easy to run.
• We like that it gives walkers latitude to customize their walker site.
• It is better than our previous service (Convio) at giving local managers access to fix errors in the system on behalf of individual walkers (e.g., wrong address or team name).

Incentivized

• Better year over year (by walk date) data
• Scheduled and triggered notifications could allow more flexibility (as well as the text feature)

Incentivized

• Rallybound usually has a website glitch once a month that our team has to address. An example of this is that our fundraising numbers are sometimes being skewed or pages are deleted from the website. Rallybound fixes these issues quickly, but they should not occur in the first place.
• Rallybound should update their email platform. We used to send coaching emails about fundraising from their system, but we now use Pardot because the templates are more appealing and easier to navigate.
• Rallybound needs to ensure that their sales team and their web team are on the same page at all times. Sometimes our organization is told we are able to do certain things, but then find out it is not possible when it is further discussed. This wastes time on all fronts.

Incentivized

I have used Blackbaud's Kintera, Team Raiser, and a few more versions

Incentivized

I was not a part of the evaluation process when Rallybound was selected. Classy was one of our top three choices, however, when we decided to eventually go with Rallybound. I do know that my team continues to look for the best platform to use, and Classy is always discussed.

Incentivized

• Very large ROI! Our numbers grew by 17% in online fundraising in year one, and we are well on our way to seeing that increase or more in year two.

Incentivized

• The time we have saved because RB exports directly into Salesforce is huge.
• We have exponentially less users call with questions about creating their pages.

Incentivized