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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bloomerang CRM

    Score8.1 out of 10
    N/ABloomerang CRM helps nonprofits to raise more by turning donor data into deeper relationships. With a complete 360º view of every supporter, the solution helps identify top prospects, personalize outreach, and retain more donors. Engagement and Generosity Scores, real-time dashboards, and mobile access help users to see who’s ready to give and when to reach out—supporting fundraising with confidence. From first-time donors to lifelong champions, every interaction is an opportunity…

    $1,500

    per year

    Neon CRM

    Score8.9 out of 10
    Small Businesses (1-50 employees)
    Neon CRM is a constituent management platform designed for nonprofits and membership associations. Its relationship-focused system offers a comprehensive view of supporters and members, to enable more engagement and revenue. It can be used to manage fundraising campaigns, events, communications, and it offers reporting tools to give stronger insights into the user's organization. It automates processes like email marketing, workflows, volunteer management, and payment processing so that users…

    $99

    per month

    Pricing
    Bloomerang CRMNeon CRM
    Editions & Modules
    Bloomerang Fundraising
    $40
    per month (billed annually)
    Bloomerang Volunteer
    $119
    per month (billed annually)
    Bloomerang CRM
    $125
    per month (billed annually)
    The Giving Platform
    Contact Sales
    Essentials
    $99
    per month
    Impact
    $199
    per month
    Empower
    $399
    per month
    Offerings
    Pricing Offerings
    Bloomerang CRMNeon CRM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsAll Plans include: Unlimited users, free email & chat support, free access to Bloomerang Academy, unlimited standard online giving pages & forms, donor engagement scoring, wealth screening, sustainability scorecard, email marketing, nightly address verification & deceased suppression updates, and 1 scholarship to Fundraising Standard (40 pts toward CFRE certification, $599 value)All plans include unlimited system users, unlimited records, unlimited online forms, and unlimited ticket support. Essentials is a streamlined version of Neon CRM designed for smaller nonprofits. Premium support options are included with Empower. All pricing is based on the organization's revenue.
    More Pricing Information
    Community Pulse
    Bloomerang CRMNeon CRM
    Considered Both Products
    Bloomerang
    Chose Bloomerang CRM
    We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have …
    Incentivized
    Chose Bloomerang CRM
    We love Bloomerang's flexibility to add fields and its focus on retention. Compared to what we previously used (Raiser's Edge), it easy to use. We decided to go with Bloomerang because although it gives you so much flexibility, it also ensures your data is organized. Their …
    Incentivized
    Chose Bloomerang CRM
    Many more "partner" companies with more seamless integration
    Incentivized
    Chose Bloomerang CRM
    We selected Bloomerang because we are able to do our own customizations and we have special applications that could not be addressed by other database software.
    Incentivized
    Chose Bloomerang CRM
    We reviewed many programs before ultimately choosing Bloomerang. The main reason is that Bloomerang has a very dynamic approach to data collection and reporting, is simple and intuitive, and does fewer things very well (rather than many things marginally). We switched from NeonC…
    Incentivized
    Neon One, LLC
    Chose Neon CRM
    We cancelled Neon CRM after 6 years as it became horrible to use
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Bloomerang CRMNeon CRM
    Communications and Marketing
    Comparison of Communications and Marketing features of Bloomerang CRM and Neon CRM
    Feature
    Bloomerang CRM
    9.7
    2 Ratings
    37% above category average
    Neon CRM
    1.2
    2 Ratings
    139% below category average
    Constituent engagement and marketing9.22 Ratings1.52 Ratings
    Social listening10.01 Ratings1.01 Ratings
    Digital advocacy enablement10.01 Ratings1.01 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Bloomerang CRM and Neon CRM
    Feature
    Bloomerang CRM
    5.2
    2 Ratings
    21% below category average
    Neon CRM
    1.8
    2 Ratings
    112% below category average
    Reporting and data visualization8.02 Ratings1.02 Ratings
    Wealth screening2.42 Ratings2.62 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Bloomerang CRM and Neon CRM
    Feature
    Bloomerang CRM
    7.0
    1 Ratings
    14% above category average
    Neon CRM
    1.4
    2 Ratings
    125% below category average
    Online donation options7.01 Ratings3.12 Ratings
    Event registration and ticketing00 Ratings1.01 Ratings
    Text and phone donations00 Ratings1.01 Ratings
    Volunteer shift management00 Ratings1.01 Ratings
    Mobile event check-in00 Ratings1.01 Ratings
    Security and Platform
    Comparison of Security and Platform features of Bloomerang CRM and Neon CRM
    Feature
    Bloomerang CRM
    8.8
    2 Ratings
    25% above category average
    Neon CRM
    1.5
    2 Ratings
    128% below category average
    Role-based user permissions8.42 Ratings2.62 Ratings
    Mobile access8.01 Ratings1.01 Ratings
    Integrations10.01 Ratings1.01 Ratings
    User Ratings
    Bloomerang CRMNeon CRM
    Likelihood to Recommend
    8.4
    (101 ratings)
    1.0
    (12 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    1.0
    (1 ratings)
    Usability
    8.0
    (5 ratings)
    1.0
    (1 ratings)
    Support Rating
    10.0
    (3 ratings)
    1.0
    (3 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    4.0
    (1 ratings)
    User Testimonials
    Bloomerang CRMNeon CRM
    Likelihood to Recommend
    Bloomerang
    No answers on this topic
    Neon One, LLC
    If you are looking for a quick and easy database option, which integrates breezily with email clients like MailChimp and Constant Contact, and has built-in credit/debit card processing capabilities, NeonCRM is a very good option. An affordable alternative to Salesforce or Raiser's Edge, it does lack some of their "bells and whistles" but gets the job done. On the one hand, Neon features a shallow learning curve and solid user interface, and is web based and mobile friendly. On the other hand, Neon might not be totally appropriate for large or national level organizations because some of the reporting seems less "robust" than pricier alternatives...
    Incentivized
    Read full review
    Pros
    Bloomerang
    • Reporting: Once I understood the logic behind Bloomerang's reporting tools, I could not believe I'd ever worked a different way. Some of our funders request very complicated reports and getting the relevant data out of Bloomerang is SO much easier than it was with our previous CRM tools.
    • Website integration: I love the tracking functionality that Bloomerang offers, as well as how easy it is to integrate event ticket, volunteer, and other forms into our existing website.
    • Intuitive design: I've introduced total novices to Bloomerang and been very impressed with how quickly they've been able to figure out all the top level navigation as well as deeper functionality.
    Incentivized
    Read full review
    Neon One, LLC
    No answers on this topic
    Cons
    Bloomerang
    • Some of the searches did not bring up the expected results. It would be good to see the logic be a little more "fuzzy".
    • More pre-set reports would be helpful for small organizations who do not understand the logic behind how to get the results they are seeking.
    • An ability to just page through donor records would be nice. Sometimes you just want to browse the data to get inspired.
    Incentivized
    Read full review
    Neon One, LLC
    • Learning the ropes is largely accomplished by reading manuals and watching videos. I don't learn that way. I'd much prefer to be shown. I guess I'm old school.
    • They can be stingy with the customer support. We bought the big package and I still wind up going back to my salesperson to help me cut through any red tape to get what I need.
    Incentivized
    Read full review
    Likelihood to Renew
    Bloomerang
    #1 - I am very happy with the product and support so far.
    #2 - With significant data migration costs, I wouldn't even consider another option for at least 3 years no matter how much better it might be.
    Incentivized
    Read full review
    Neon One, LLC
    No answers on this topic
    Usability
    Bloomerang
    No answers on this topic
    Neon One, LLC
    No answers on this topic
    Support Rating
    Bloomerang
    Any time i had a problem or question it has been easy to find an answer or tutorial. When I cannot find an answer, it is easy to email or live chat with support and they resolve my problems very quickly.
    Read full review
    Neon One, LLC
    As stated before, they push you to read the manual or watch the video when what I want is a human being to walk/talk me through it. Like I said, maybe I am old school but that's how I learn. It's been a challenge.
    Incentivized
    Read full review
    Implementation Rating
    Bloomerang
    No answers on this topic
    Neon One, LLC
    No answers on this topic
    Alternatives Considered
    Bloomerang
    We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have something we could all use easily. We demoed Salsa and Neon and liked them both, but Bloomerang had better integration features and seemed to be the most user-friendly.
    Incentivized
    Read full review
    Neon One, LLC
    No answers on this topic
    Return on Investment
    Bloomerang
    • Because my organization has been using Bloomerang for only one year, we haven't yet studied what impact it has had on our ROI. We have, however, noted that we are able to more efficiently and more rapidly communicate with constituents now than we were able to before we had Bloomerang. We can quickly and efficiently generate acknowledgements and tax receipts - and do so - better than we ever did before.
    Incentivized
    Read full review
    Neon One, LLC
    • Positive: Neon allows us to track, analyze, and optimize our fundraising efforts and outcomes. It is critical to our success.
    • Positive: Neon works easily with our website, making donations easy for the donor.
    • Positive: Neon is affordable in comparison with similar products.
    • Negative: Neon is not well known (yet) so each new employees will probably need to learn it from scratch.
    Incentivized
    Read full review
    ScreenShots

    Bloomerang CRM Screenshots

    Screenshot of a constituent profile. These provide deeper insights and help to strengthen donor relationships. They are designed to keep all key details accessible.Screenshot of amounts raised. Bloomerang CRM will keep fundraising success available at a glance.Screenshot of a donor retention wheel. This creates a visual representation of donor retention rates.Screenshot of a giving summary. Bloomerang's Giving Summary displays a donor's giving history, supporting data-driven decisions.Screenshot of tasks, designed to streamline to-dos.Screenshot of Bloomerang's Generosity Score, used to identify the most promising donors.

    Neon CRM Screenshots

    Screenshot of Email Builder: Elevates appeals, newsletters, and other communications with mobile-responsive emails, multi-column layouts, text block editor and full email preview while building.Screenshot of Fundraising Dashboard: Aggregates fundraising data in one place to analyze various campaigns, performance, progress, and comparisons to other years and campaigns.Screenshot of Workflow Automation: Automated workflows that take care of redundant administrative tasks, with workflows to define triggers, audience, and the action to be performed.Screenshot of Reporting: Comprehensive reporting features to pull a variety of reports. By selecting the data source of interest and the fields needed, Neon CRM provides reports to analyze and share with key stakeholders.Screenshot of Donation Form Themes: Drag and drop themes for donation pages matched to the brand with customization.Screenshot of Volunteer Management: To understand the ways that people want to give support, and to track and manage volunteer sign-ups, projects, and time.