NeoCase vs. TIBCO® BPM Enterprise

Works well as an employee self service solution as well as case management for report requests. Electronic forms and routing are limited but are somewhat effective, depending of the requirements.

Incentivized

It is well suited for high-level analytics or real-time integration among multiple applications. But it's powerful and over complicated and expensive for most small and midsize BPM projects. BPM is used for visual data discovery. It also has two stream analytics CEP Platforms. It offers high-level real-time analytics and operational intelligence.

Incentivized

• Neocase allows for case tracking and metrics reporting.
• Neocase allows employees to search for answers in the knowledge base for quick resolutions to many of their needs.
• Neocase significantly reduces the number of incoming phone calls and emails which disrupt our daily office routine.

Incentivized

• Assign work items to set of users. You can assign work to users based on the groups they belong to in the org model or by their position.
• Manage user access and privileges, each set of users can perform a set of tasks based on their privileges and we can also restrict the actions for each level of users.
• Escalating work items: A user can escalate a work item to a senior user and the matter can be progressed to another level or get closed straight away. The life cycle of work items is stored in the database where it gets reflected in Spotfire reports.

Incentivized

• There is room for improvement in how Neocase manages form creation - this is an area that could be of great benefit - electronic forms as opposed to paper would benefit many companies looking for paperless solutions.
• Routing capabilities could be improved to allow robust routing of electronic forms for approval purposes (those requiring multiple approvers

Incentivized

• The TIBCO ActiveMatrix BPM 4.0 platform could improve in process management that implements a large amount of data management.
• Improve the business growth management of the company that decides to make use of the product.
• By providing graphical tools that analyze the performance of growth and maintenance of processes.
• Improve the audit and logging system.

Incentivized

Such a BPM sw is amazing and usefull. You have a gret visibility in design and development phase.

Incentivized

Because our support team is always available also for development suggestions.

Incentivized

I selected TIBCO ActiveMatrix BPM because for me it is a fantastic and powerful product that permits me to easily implement complex business processes and offers many tools for monitoring, troubleshooting, and administration. In this product there is all that is needed when you must model a complex business scenario and you must provide a simple mechanism for resubmitting

Incentivized

• Transition to Shared Service environment for 32 entities
• Streamlined request management
• User satisfaction

Incentivized

• TIBCO BPM has improved efficiency for our organization, it enables our organization to determine what areas of a project appear to be lacking.
• It enables the best collaboration since our employees understand what to do, including how to respond in unusual circumstances and manage scope.
• With the TIBCO BPM Tool taking care of process routing, management, and execution, our organization can focus on core areas and increase productivity.

Incentivized