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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NCR Voyix Counterpoint

    Score8.6 out of 10
    N/ANCR CounterPoint is a retail management solution, from NCR Corporation. The software features point of sale, an inventory management system, customer management, and reporting and analytics.N/A

    Square for Retail

    Score7 out of 10
    N/ASquare for Retail bundles payment process and point of sale (PoS), as well as vendor and inventory management features, for small retailers. A free trial is available.N/A
    Pricing
    NCR Voyix CounterpointSquare for Retail
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    NCR Voyix CounterpointSquare for Retail
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    NCR Voyix CounterpointSquare for Retail
    Considered Both Products
    NCR VOYIX
    No answer on this topic
    Block, Inc (Square)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    5 Answers
    Best Alternatives
    NCR Voyix CounterpointSquare for Retail
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Epicor Eagle
    Score7.9 out of 10
    Epicor Eagle
    Score7.9 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NCR Voyix CounterpointSquare for Retail
    Likelihood to Recommend
    9.0
    (2 ratings)
    9.4
    (8 ratings)
    User Testimonials
    NCR Voyix CounterpointSquare for Retail
    Likelihood to Recommend
    NCR VOYIX
    It is a definite solution for a basic store point of sale, we prefer Ingenico card swipes and Epson receipt printers and have had great, reliable success. We have setup the same system at events with VPN connectivity to its server and it works very well with the only bottle-neck being connectivity, this did cause a 3-8 second delay with receipt printing, but was manageable. Mobile tablet in store works well with credit card sales, and can print wirelessly, cashless here is best. Inventory managem[e]nt is vast, with terrific reporting.
    Incentivized
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    Block, Inc (Square)
    Square for Retail is simple, easy to account for, and serves most purposes that a business like ours needs. There are very few drawbacks once it's up and running. For a company like ours who wants to emphasize experience from the time the customer walks in the door to the time they walk out, and where cost is important, Square for Retail provides an awesome interface for the customer, with attractive, easy to use terminals, and a very accessible price point where we can get set up with a clean, attractive, and functional point of sale system while starting up. We have no intentions of moving away from Square for Retail as long as it maintains its quality and support.
    Incentivized
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    Pros
    NCR VOYIX
    • Offline mode -- your POS server can go down - you can still ring sales. Your internet can go down, and you can still ring sales and accept chip-based credit cards. Wow.
    • Mobile and wireless. Mobile -- you can take your POS on the road and ring sales out in the field, at trade shows or at a flea market booth. Wireless inventory, and order picking - you can walk around the store and ring sales, perform inventory, pick orders, intake items, edit pricing, print labels, etc. Again - Wow.
    • Magento integration -- with the help of a 3rd party connector, we're integrating our CP system tightly with our Magento based website. This keeps us working out of one system with multiple channels.
    • E-Plum scale software integration -- we can update prices and information within our scales with this integration, right out of CP
    Incentivized
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    Block, Inc (Square)
    • ease of collecting payments
    • transfer money collected to other accounts
    • using Square card to access money collected as payments on my website
    Incentivized
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    Cons
    NCR VOYIX
    • Some features have several ways to do the same action.
    Incentivized
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    Block, Inc (Square)
    • This may just be me, but I want some additional customizations for our biggest annual fundraiser, so that we can differentiate between donations, chance drawings, etc.
    Incentivized
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    Alternatives Considered
    NCR VOYIX
    We interviewed quite a few systems while researching a POS replacement for our current retail store. We had things like a second store, a fully integrated website, accounting system integrations, inventory management, restaurant-style ordering integrations, etc. in mind as we made our way through that process. We also made our way around the area to see what other retailers - similar to us - were using as a POS system. After much deliberation, many demos and conference sales calls, we settled on NCR CP because this system did everything we wanted and so much more. But perhaps the biggest reason why we went with NCR was the local support availability. There's more than one player in that field available in the greater NYC area, and we are very happy with the current support team but we also know that should we want or need to, we can switch support to another team, and have no issues going forward. That was a big part of this decision for sure.
    Incentivized
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    Block, Inc (Square)
    Stripe is more suited for internet or online order forms and businesses for which it integrates. It works well and same as Square with similar fees. Stripe however does not send a physical card reader by default and is not as large of a company. We chose Square due to the integrations it offers, ease of use, and familiarity clients have with existing card readers to make them more comfortable.
    Incentivized
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    Return on Investment
    NCR VOYIX
    • It works with very little maintenance.
    • On prem or cloud based server.
    • Users can learn quickly how to use the POS.
    • Managers can learn quickly how to handle inventory and employees.
    Incentivized
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    Block, Inc (Square)
    • Simplicity: Integration of appointment management and billing
    • Time saving: Quick management of billable services
    • Time Management: Integration of Google calendar and customer-facing appointment calendar
    Incentivized
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    ScreenShots