Narvar vs. TalkToTheManager

Narvar

9 Reviews and Ratings

TalkToTheManager

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Narvar	Score8 out of 10	N/A	Narvar, headquartered in San Francisco, offers their post-purchase oriented customer experience platform, providing shipment tracking, customer pick up options, notifications, and purchase return capabilities and features.	N/A
TalkToTheManager	N/A	N/A	Replacing comment cards, TalkToTheManager provides a means of using text messaging to gain an understanding of a restaurant guest's experience. The service includes: A unique phone number to display. Customers text their comments to the number, anonymously. Managers & owners get comments by text or email. Reply, privately, without exposing a personal cell number. The Text Message Surveys help users to get…	$29 per month per location

Pricing

Narvar

TalkToTheManager

No answers on this topic

Starter: $29
per month per location
Plus: $69
per month per location
Pro: $199
per month per location

Pricing Offerings
Narvar	TalkToTheManager
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Best Alternatives
	Narvar	TalkToTheManager
Small Businesses	Sogolytics Score9.1 out of 10	Sogolytics Score9.1 out of 10
Medium-sized Companies	Sogolytics Score9.1 out of 10	Sogolytics Score9.1 out of 10
Enterprises	Verint Voice of the Customer Score10 out of 10	Verint Voice of the Customer Score10 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Narvar	TalkToTheManager
Likelihood to Recommend	8.4 (5 ratings)	- (0 ratings)
Support Rating	8.0 (1 ratings)	- (0 ratings)

User Testimonials
	Narvar	TalkToTheManager
Likelihood to Recommend	Narvar If you're not on a platform that has a branded post-purchase landing page or in-email estimated delivery date script, Narvar provides this experience. It's a nice-to-have for any brand that wants to provide a seamless, branded shopping experience for their customers. Narvar's grown rapidly and it seems they are increasing costs, which may be prohibitive and hard to justify for smaller companies. Incentivized Vivienne So Senior Manager of Ecommerce Read full review	TalkToTheManager No answers on this topic
Pros	Narvar Narvar offered us a turn-key solution that we had up and running in less than a month. Narvar offered several out of the box widgets (solutions) to help build/customize content (calendar view, milestone icons, SMS messaging and personalize content based on items purchased). Narvar's solution is scalable/expandable to include returns (once we are ready). Correy Honza Director of eCommerce Read full review	TalkToTheManager No answers on this topic
Cons	Narvar Pricing is much more expensive than competitors. UI Design is often lacking. Incentivized Verified User Read full review	TalkToTheManager No answers on this topic
Support Rating	Narvar Once it's set up, it doesn't require much support. We used to have quarterly or bi-annual touch bases with an account person to review our rating and customer usage but haven't heard from them in a while - either because we're too small or they got rid of this interaction. Can't say we miss it though because we can see our rating and feedback, and there is only so much you can do within the confines of the platform without adding on new functionality. Incentivized Vivienne So Senior Manager of Ecommerce Read full review	TalkToTheManager No answers on this topic
Alternatives Considered	Narvar At the time, Narvar had no other competitors to my knowledge. We looked at building this functionality in house which had a 3 month estimate. Everyone involved happily welcomed the tool. Correy Honza Director of eCommerce Read full review	TalkToTheManager No answers on this topic
Return on Investment	Narvar Not sure we could attribute ROI to this tool. Incentivized Verified User Read full review	TalkToTheManager No answers on this topic
ScreenShots