Buffer vs. NapoleonCat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Buffer
Score 8.4 out of 10
Small Businesses (1-50 employees)
Buffer is a social sharing tool. When browsing content, clicking on the Buffer icon automatically stores the content and schedules posts to social media channels throughout the day.
$0
NapoleonCat
Score 9.0 out of 10
N/A
NapoleonCat is a social media management solution built around features such as post publishing and engagement across social media channels, competitor monitoring, and analytics and optimization.
$89
per month
Pricing
BufferNapoleonCat
Editions & Modules
Free
$0
Essentials
$6
per month per channel
Team
$12
per month per channel
Standard
$89
per month
Pro
$109
per month
Expert
$139
per month
Enterprise
from $465
per month
Offerings
Pricing Offerings
BufferNapoleonCat
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.14 days to explore features are included free. No credit card is required. The trial is based on the Expert Plan and includes: All features: Social Inbox, Auto-moderation, Publisher, Analytics, and Reporting - 5 seats - 10 social profile slots - 25,000-message capacity in the Inbox - AI Assistant: 100 actions in the Social Inbox and 10 in the Publisher. Please note: during the trial, downloading reports isn’t available, but reports can be previewed. Contact sales to connect a profile with over 1 million followers or to test a more custom setup.
More Pricing Information
Community Pulse
BufferNapoleonCat
Features
BufferNapoleonCat
Publishing
Comparison of Publishing features of Product A and Product B
Buffer
8.6
Ratings
7% above category average
NapoleonCat
10.0
Ratings
22% above category average
Content planning and scheduling9.00 Ratings10.00 Ratings
Content optimization8.00 Ratings00 Ratings
Workflow management8.80 Ratings10.00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Buffer
8.3
Ratings
5% above category average
NapoleonCat
10.0
Ratings
23% above category average
Campaign success analytics8.30 Ratings10.00 Ratings
Real-time tracking00 Ratings10.00 Ratings
Competitor analysis00 Ratings10.00 Ratings
Account management
Comparison of Account management features of Product A and Product B
Buffer
9.0
Ratings
12% above category average
NapoleonCat
10.0
Ratings
22% above category average
Role-based user permissions & privileges9.00 Ratings10.00 Ratings
Mobile access9.00 Ratings10.00 Ratings
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Buffer
-
Ratings
NapoleonCat
6.4
Ratings
19% below category average
Boolean keyword searches00 Ratings9.10 Ratings
Filtering out noise/spam00 Ratings7.30 Ratings
Sentiment analysis00 Ratings4.50 Ratings
Broad channel coverage00 Ratings4.50 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Buffer
-
Ratings
NapoleonCat
10.0
Ratings
23% above category average
Automated routing and prioritization00 Ratings10.00 Ratings
Customer interaction histories00 Ratings10.00 Ratings
Bulk actions00 Ratings10.00 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Buffer
-
Ratings
NapoleonCat
6.4
Ratings
19% below category average
Campaigns and promotions00 Ratings6.40 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Buffer
-
Ratings
NapoleonCat
10.0
Ratings
17% above category average
Twitter00 Ratings10.00 Ratings
Facebook00 Ratings10.00 Ratings
LinkedIn00 Ratings10.00 Ratings
Instagram00 Ratings10.00 Ratings
Pinterest00 Ratings10.00 Ratings
YouTube00 Ratings10.00 Ratings
User Ratings
BufferNapoleonCat
Likelihood to Recommend
8.8
(0 ratings)
7.3
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
7.3
(0 ratings)
Availability
8.2
(0 ratings)
-
(0 ratings)
Performance
8.0
(0 ratings)
-
(0 ratings)
Support Rating
6.1
(0 ratings)
7.3
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
Configurability
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
8.6
(0 ratings)
-
(0 ratings)
User Testimonials
BufferNapoleonCat
Likelihood to Recommend
It is a very interesting tool for entrepreneurs or CEOs of startups who do not have much time to manage social media communication and also have few resources at the beginning of their venture. It can also be convenient for small companies that do not have specific personnel with training in community management and require easy-to-use tools to carry out the basic actions of scheduled publication on social media.
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Social inbox functionality for YouTube is very basic.
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Pros
  • I can plan and publish content on social channels.
  • Buffer's interface is quite tidy and generates the necessary facilities to save us time in publishing consistent content.
  • It has a special price; it is pretty affordable.
  • It has the possibility of integrating with other tools to improve its functions.
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  • Multi-hashtag searches
  • Customer service
  • Social campaign management
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Cons
  • Analytics-- The analytics on the Pro plan are limited at best. You can simply review your posts from the past 30 days, but you can't access any analysis (or even simple tallying of Likes, Shares, etc.) without upgrading to the Premium or Business plans, which are otherwise more than we need at the moment.
  • Publish+Reply+Analyze-- It's a bit tedious to have these basic social media functions/tools separated out as three distinct products, as well as overkill for a small nonprofit without a dedicated social media team. I imagine each tool is good at its job if you need 'em.
  • Linking to Accounts-- Buffer seems to lose touch with Facebook and LinkedIn somewhat frequently. It's vaguely annoying but very simple to fix, so I just roll with it.
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  • "Free Trial" functionality will actually charge users straight away depending on the trial button clicked
  • Changes to plan during a billing cycle are not refunded or credited in any way, including attempting to un-do the change. (So moving down and up again between plans, even if both actions occur within seconds of each other, results in getting charged twice...)
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Likelihood to Renew
Ease of use, affordability, time saved and just love for the app and the team. It's not a miracle tool that will suddenly increase your company's value or leads, you still need to put in quality posts, thoughts and content but when used regularly and with thought, you'll be happy in the long run
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No answers on this topic
Usability
Easy enough to use even my boss got it right away. It helps to off-set the workload to less active times, and we can preschedule way in advance, which also helps to keep the team on track as we know what we have planned and want to reach our milestones before posts go online.
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NapoleonCat is easy to implement and use. Users can manage all their social media activities from a single online dashboard that also includes reporting. Users can manage posts while on the go using the mobile app.
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Reliability and Availability
Buffer is always on hand and very reliable, their software suite rarely has outages
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No answers on this topic
Performance
Buffer performs well on both desktop and mobile platforms. The one area as I have stated before is that it does not always want to automatically push to Instagram and the user will have to go do it manually. Buffer works very well pushing to other platforms. The instagram issue is the only reason buffer does not get a 10 on this section
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No answers on this topic
Support Rating
  1. It really helped to my business to grow online.
  2. I was able to take actions mindfully as the analytics are damn good.
  3. Also used for managing clients social media accounts and it proved to be a best resource.
  4. Clients were really happy as they got high demand and growth on internet and the secret is Buffer.
  5. The user interface is really easy to understand and manage. Support is 24/7 available to help.
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Over the course of our campaign, the team went out of their way to fix and correct glitches in the interface that I pointed out to them.
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Implementation Rating
We were very satisfied with the implementation of Buffer. We had no issues switching from the platform that we were using over to buffer. Our staff did not even miss a beat when it came to posting content. It was an easy transition and I feel that is something that buffer has really done well. They have an "out of the box" usability platform
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No answers on this topic
Alternatives Considered
Both of them are great at their own levels but I find Buffer quite easy to go and the way they perform every task is quite like my way of work so I personally like Buffer more, it has helped me save my most of the time hence improved my work efficiency and also the creativity they put into my work is outstanding. The support I get whenever I run into problems they provide a quick response every time.
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It's nearly impossible to cover social media monitoring manually and that's why companies need a tool like NapoleonCat to automate all social media marketing processes and get a sneak peek into their competitors and also address a dissatisfied customer directly. Companies that use NapoleonCat definitely spend way less to reach a huge number of people.
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Scalability
Buffer does what it say on tin as they say! you can always count on Buffer. Buffer can be scale to 25 social account with 2,000 scheduled post which is enough for most agencies or businesses
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No answers on this topic
Return on Investment
  • It has saved money by allowing us to automate our social using one person
  • It allows us to connect one channel at a time instead of wasting money on larger account management tools
  • We are making money, because it has already delivered several clients
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  • Maintaining a positive brand image
  • Identifying potential influencers
  • Spying on competitors
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ScreenShots

Buffer Screenshots

Screenshot of The Buffer dashboardScreenshot of Customizable posting scheduleScreenshot of Tailored PostsScreenshot of List or calendar view of scheduled postsScreenshot of Browser extensionScreenshot of Social media analytics

NapoleonCat Screenshots

Screenshot of Social Inbox, Auto-moderation, AI Assistant, Social CRM,  Schedule & Publish, Analytics, ReportingScreenshot of Social Inbox: Engage communities and manage social customer serviceScreenshot of Analytics: Measure social media marketing performanceScreenshot of Schedule & Publish: Schedule content across platformsScreenshot of AI Assistant:Automate, analyze, and secure social mediaScreenshot of Auto-moderation: Automate conversations on social media