NAKIVO Backup & Replication vs. NinjaOne

NAKIVO Backup & Replication is well suited for a variety of scenarios. Firstly, it is ideal for businesses with virtualized environments, such as VMware or Hyper-V, as it offers seamless backup and recovery solutions tailored to these platforms. Secondly, organizations with a mix of virtual, physical, and cloud environments can benefit from NAKIVO's ability to provide unified data protection across these platforms. Additionally, businesses requiring fast and reliable disaster recovery capabilities will find NAKIVO Backup & Replication valuable, thanks to its site recovery and orchestration features.However, there are scenarios where NAKIVO may be less appropriate. For organizations with exclusively physical infrastructure and no virtualized environments, the full range of NAKIVO's features may not be utilized to its fullest potential. Similarly, companies with limited data storage requirements may not fully benefit from NAKIVO's deduplication and compression capabilities.

I think it is appropriate to use NinjaOne for Medium sized businesses. We feel like it can handle our environment of 300 machines. The ticketing system integrating with devices and monitoring is a plus for us since we don't need another third party integration to connect the two. NinjaOne patching could use improvement but they have built up a lot of other pieces of their infrastructure.

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• Can be installed natively on nas appliances leveraging the use of underutilized appliances. No need to install the software on Windows or Linux Servers.
• Backup natively Vmware Virtual Machines and File Shares (you need to buy the right license modules).
• Destination storage for backups (or of the backup copies) can be Microsoft shares, Amazon S3, Wasabi, Backblaze and remotely to other sites using their transporter vm.
• To not overload the system with overlapping jobs, they can be chained one after the other.
• Rapid add/remove/reorder priority of vm to backup and their backup archive. Jobs can be easily changed or chained.
• Quick support service

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• Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
• Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
• OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
• Support: NinjaOne support is always very prompt and helpful.
• Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
• Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.

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• Backups have the option of "screenshot verification". Screenshot verification doesn't always work for us when our vmtools is out of date. If we are on an older version of VMware and that version of vmtools is up to date, NAKIVO still thinks it is out of date.

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• NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
• I would like it if NinjaOne also provided an MDM solution.
• It would be nice is NinjaOne could integrate a PAM solution as well.

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It is a product that contains most of the features of its big competitors but at an affordable price for small businesses. In addition, the support is very good even if they only have support in English. Another important factor is its compatibility with NAS devices, which greatly simplifies deployment. The implementation is simple and in a matter of minutes you can define the first copy Jobs

We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.

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NAKIVO Backup & Replication is very easy to set up. I did it by myself, and it went perfectly. Online documents are very well written, and also the tech support asked to help me set it up. I want to do it by myself and the setup process is very easy to do. The connection to your VM and servers is very easy to do.

Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.

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Availability is very good

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The software loads quickly for the most part

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The support is fast and perfect. If u have any questions, you can contact the support team via mail or chat and you always get a fast answer. You can also find a lot of help in the FAQ in the help center to resolve your problems. Anytime I had to contact the support, they helped me and solved my problem.

Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.

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Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.

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It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.

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It is very easy to do in all the formats in which it is implemented, whether as an appliance, in a windows machine, or an implementation in NAS. I only use the appliance one, but I have tried all of them in trial mode to know which one interested me more.

Use of Organizations and locations

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NAKIVO Backup & Replication stands out as a more cost-effective and robust solution compared to Veeam ONE. With competitive pricing and a comprehensive feature set including incremental backups, global deduplication, LAN-free data transfer, and built-in WAN acceleration, NAKIVO offers efficient data protection and optimized storage usage. Its user-friendly interface and streamlined setup process make it appealing for organizations with limited IT resources. Additionally, NAKIVO's support for VMware vSphere, Microsoft Hyper-V, and Nutanix AHV further enhances its versatility. When evaluating data protection solutions, NAKIVO's affordability, robustness, and ease of use make it an attractive choice for businesses seeking a comprehensive and cost-effective backup solution.

NinjaOne's user friendly interface was immediately appealing to a team that that needs to be able to pickup a tool and know how to run with it at first exposure. From the moment we started using it, we would often be able to navigate the platform with a common sense approach and be able to navigate to exactly what we were looking for without requiring documentation or guidance. Customer representatives that we have worked with have all been outstanding, and have not been pushy like some other vendors teams tend to be when you are initially debating between multiple offers.

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The pricing for VM backups is good value for money as it does not limit how many VM's per socket. This works well for smaller sites with simple backup requirements. Physical machine backup pricing would more attractive with a sliding scale based on the number of physical machines.

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Overall the software is very reliable

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I contacted a few times Nakivo representatives, once for technical doubt and the other ones for commercial ones. Both support services are fast and reliable.

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• One of our contributors has permanently deleted worksheets from our file server. From Nakivo, we were able to recover all the data in less than 10 minutes.
• An authentication server was encrypted by ransomware, through NAKIVO Backup & Replication, we recover the entire server within 1 hour.

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• Windows patching as we cannot get employees to do it themselve so that alone is making an impact
• having data about our pcs all the time which we did not have before
• remote access to pcs in a variety of ways vs hoping remote desktop would work

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