Nagios Core vs. NETSCOUT TruView

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nagios Core
Score 8.6 out of 10
N/A
Nagios provides monitoring of all mission-critical infrastructure components. Multiple APIs and community-build add-ons enable integration and monitoring with in-house and third-party applications for optimized scaling.N/A
TruView
Score 8.0 out of 10
N/A
NETSCOUT TruView is a unified network monitoring and APM tool. TruView is deployed as hardware on-premises, and it can automate capacity planning and environment discovery and configuration.N/A
Pricing
Nagios CoreNETSCOUT TruView
Editions & Modules
Single License
Free
Single License
Free
No answers on this topic
Offerings
Pricing Offerings
Nagios CoreTruView
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Nagios CoreNETSCOUT TruView
Features
Nagios CoreNETSCOUT TruView
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Nagios Core
-
Ratings
NETSCOUT TruView
9.5
Ratings
15% above category average
Automated network device discovery00 Ratings10.00 Ratings
Network monitoring00 Ratings10.00 Ratings
Baseline threshold calculation00 Ratings10.00 Ratings
Alerts00 Ratings10.00 Ratings
Network capacity planning00 Ratings10.00 Ratings
Packet capture analysis00 Ratings10.00 Ratings
Network mapping00 Ratings10.00 Ratings
Customizable reports00 Ratings5.10 Ratings
Wireless infrastructure monitoring00 Ratings10.00 Ratings
Hardware health monitoring00 Ratings10.00 Ratings
Best Alternatives
Nagios CoreNETSCOUT TruView
Small Businesses
Veeam ONE
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Score 8.2 out of 10
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Score 9.0 out of 10
Medium-sized Companies
Icinga
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Score 7.8 out of 10
PingPlotter
PingPlotter
Score 9.3 out of 10
Enterprises
Zabbix
Zabbix
Score 8.7 out of 10
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Score 9.3 out of 10
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User Ratings
Nagios CoreNETSCOUT TruView
Likelihood to Recommend
8.5
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
-
(0 ratings)
Usability
4.0
(0 ratings)
-
(0 ratings)
Support Rating
7.7
(0 ratings)
10.0
(0 ratings)
User Testimonials
Nagios CoreNETSCOUT TruView
Likelihood to Recommend
Nagios is simply a very configurable and rock solid monitoring engine. For these reasons I would recommend it to any IT professional in any medium to large organization where creating custom checks and programming ones custom needs into the configuration is practical. I would be more hesitant to recommend it as a first monitoring solution for a small business which is usually accompanied by a less experienced and/or more time constrained admin.
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As a application it stands for what it offers. One single box, one single price, and the rest is part of the experience of the IT Teams to get the most from a quite complete solution. Visual TruView has an amazing dashboard that can be customized to meet the needs of the business, and can get involved in the ITSM development insights to leverage SLA monitoring. It has a well sustainable discovery engine to get the specs of applications, servers and sites. If you're looking for a solution that can give you reporting advantages this is it, but you need to get yourself into this solution from day one to design a proper strategy for its deployment. For less complex companies I strongly recommend to find a solution that can take you to parallel result with less investment.
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Pros
  • Network and server status alerts if a device is in a down state.
  • Gives you the top view down of your entire network infrastructure.
  • It can be customized to your exact needs.
  • You have two options of agentless and agent monitoring.
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  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
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Cons
  • It's built by engineers for engineers so setting it up and configuring it is relatively complicated. It could really use a simplified configuration approach, or a GUI to set it up instead of editing config files.
  • I'd like to see the option to have service notification settings inherited from the host setting notifications. They have to be set up separately but they are often the same, so it would be nice to have less redundancy.
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  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
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Likelihood to Renew
We're currently looking to combine a bunch of our network montioring solutions into a single platform. Running multiple unique solutions for monitoring, data collection, compliance reporting etc has become a lot to manage.
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No answers on this topic
Usability
The Nagios UI is in need of a complete overhaul. Nice graphics and trendy fonts are easy on the eyes, but the menu system is dated, the lack of built in graphing support is confusing, and the learning curve for a new user is too steep.
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No answers on this topic
Support Rating
I haven't had to use support very often, but when I have, it has been effective in helping to accomplish our goals. Since Nagios has been very popular for a long time, there is also a very large user base from which to learn from and help you get your questions answered.
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As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
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Alternatives Considered
We have tested several other monitoring products which were able to monitor the basic matrix (Memory, DiskUsage, CPU%, UpTime, Running Service Status, Port 80 Up/Down). Although some offered far better UIs, they lacked the ability to monitor ANYTHING. Zabbix, being the only contender worthy of competing, is a good alternative to Nagios. We also tried Zenoss Core & OpenNMS which were good enough for non-Linux engineers to get started with. OP5 was another service-oriented monitoring solution we evaluated. Apart from Nagios, Consul is heavily used to monitor & register the micro-service systems & end-point URLs. Due to the time invested (9+years) in Nagios, we were able to get more components installed/configured easily than alternatives.
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All of them have outstanding performance. They deliver excellent insights and I think we would be able to work with any of them. However, Netscout goes beyond expectations in regards to support. TruView is able to give you very detailed and specific information that would help in the early detection of performance problems and hardware failures. However, without the appropriated guidance through the setup steps, It could take a lot of time to get the desired results. Their help is invaluable. The support team was there to hold our hands through all this set up to assure that we reached the monitoring level we expected from the tool. That is sometimes more important than features.
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Return on Investment
  • With it being a free tool, there is no cost associated with it, so it's very valuable to an organization to get something that is so great and widely used for free.
  • You can set up as many alerts as you want without incurring any fees.
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  • Overall response time to a failure detection has greatly improved since we started using this tool.
  • We were able to centralize our NOC in one building. Before that, we had older and obsolete monitoring tools that required highly skilled network technicians to test and monitor our network health.
  • Preventive actions can be programmed in advance thanks to the product's early issue detection.
  • It took more time that we expected to have the system up and running as we desired. It takes a lot of teamwork and it is very time-consuming.
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ScreenShots