/n software IPWorks vs. ServiceNow App Engine

The HTTPS control definitely supports proxies - The HTTPS control contains a ProxySSL property which is used to tell the control whether or not to use SSL for the connection with the proxy itself. The customer is probably not setting the value to the appropriate proxy type. I have used [/n software IPWorks] and they do work very well. I also agree that the upgrade process is not the best. I have contacted support of several occasions and they are helpful. They even provided a compile that help on a Delphi upgrade when they could have charged me for an upgrade.

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When the solution involved complex workflows and integration with many 3rd party applications, we felt the Now app engine was less appropriate as it could not handle different integrations simultaneously for incident resolution and complaints management. This was well suited and managed by people who don't know basic coding.

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• A comprehensive suite of tools covering all major Internet technologies.
• Small and lightweight components with no dependencies on external libraries.
• Native development components for all supported platforms and component technologies.

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• Perfect tools for easy task management.
• Coordination platform.
• Effective project documentation.

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• The upgrade process is not the best
• Does not come with full source code
• The HTTP control could not create an SSL connection over an http proxy

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• Improve the UI of the environment
• The left panel in service now is clumsy that can be improved.
• Connect service now with callers email for any notification related to any incident raised.

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There are limited use cases where we are just using the service now app engine as of now

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overall it's a good software, but I think it could be updated to give it an edge over other platforms

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Almost 100% available on time

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They tried their best to resolve our queries every time we contacted them about any technical support

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App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.

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I've switched all my IPWorks over to Clever - while the support was good, there's nothing like being able to look at the code and work out the cure for yourself. It does have a class for servers - TclTcpServer - but I suggest you test their support and ask about your specific requirement. They've been good with support to me in the past.

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ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.

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It is scalable but not reliable

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• Controlling network traffic from client schedules
• Tuning TCP/IP settings for clients and servers
• Detailed documentation, hundreds of sample applications

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• Effective and profitable multiple project management platform.
• The tracking of project activities and contract management the tool is amazing.
• Effective solution of files sharing and easy project comment sharing software.
• Intuitive collaboration solution.

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