N-able Passportal is a password and documentation management platform for MSPs
N/A
Password Genie
Score 8.0 out of 10
N/A
Password Genie is a password management application providing smart login and advanced customization, form fill and backup, and 2 step verification, among other features, from NRTC Managed Services (formerly SecurityCoverage).
Passportal is pretty good at password management. I'd like it to be as good as LastPass but it's not there yet in my opinion. Also, the documentation portion is not very user-friendly. It uses its own formatting for articles instead of just using Word.
Based on my experience, Password Genie is well suited for small to medium-sized businesses that need to manage login information for a moderate number of employees and external partners. The app's user-friendly interface and features like password generation, secure storage, and syncing across multiple devices make it easy for employees to access the information they need and for IT administrators to manage and monitor usage. The app's team management feature is also beneficial for organizations that need to share login information with specific teams or individuals. However, Password Genie may be less appropriate for larger organizations with more complex needs. The app's limited integrations and browser support, as well as its limited sharing and customization options, may not be sufficient for organizations that need to manage login information for a large number of employees and external partners, or for those that use a wide range of tools and platforms. Additionally, the app's reporting feature is also not as advanced as some other password managers, which may not be enough for some IT administrators who need more detailed data and analysis.
It can generate strong, random passwords, reducing the risk of weak passwords being used and making it easier for us to implement good password hygiene.
It can automatically log users into their accounts, saving time and reducing the risk of typos or mistakes that could result in security incidents.
It can be used on multiple devices, including desktop and mobile devices, allowing users to access their password vault from anywhere.
Limited integrations: Currently, Password Genie only supports integration with a few select apps and services. Some users may find that the app does not integrate with the specific tools they need to use.
Limited browser support: Password Genie currently only works on a select number of browsers, this may limit the users who are using some specific browsers.
Limited sharing options: While the app has a built-in team management feature, it may be limited for some organizations with more complex sharing and collaboration needs.
Limited customization: Some users find that the app's interface and settings are not customizable enough to meet their specific needs.
Limited reporting: The app's reporting feature is not as advanced as some other password managers and may not be able to provide all the information that IT administrators need to monitor usage and track activity.
Lack of advanced features: Some users might find that Password Genie lacks some advanced features or customization options that are available in other password management tools.
User interface: Some users might find the user interface of Password Genie to be less intuitive or less user-friendly compared to other password management tools.
To be honest, at this point I would like to switch to both LastPass for password management and IT Glue for documentation. Each of these products does a better job separately than Passportal does at both together.
Free open source version was a bit scary to use as this has confidential information stored. This application was cost effective compared to the other products. Capturing of password was great on this product compared to the other products. ManageEngine password manager is an excellent product, however the product is very expensive compared to Password Genie. Hence the appropriate and wise solution was Passwrd Genie for us
