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N-able N-central vs. Network Detection and Response

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    N-able N-central

    Score8.9 out of 10
    N/AMSPs and IT professionals use N-able™ N-central® to monitor and manage devices and complex networks remotely. N-central provides visibility and efficiency as the user's needs scale. N-central can help users: 1. Proactively monitor everything on a customer network—not just servers and workstations—and troubleshoot. 2. Stay on top of threats with features like MFA, antivirus, integrated endpoint detection and response, data backup, disk encryption, email protection,…N/A

    Network Detection and Response

    Score7 out of 10
    N/AN/AN/A
    Pricing
    N-able N-centralNetwork Detection and Response
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    N-able N-centralNetwork Detection and Response
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    N-able N-centralNetwork Detection and Response
    Considered Both Products
    N-able
    No answer on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answer on this topic
    Key User Insights
    Would buy again
    73%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    79%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    12 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    60%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    77%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    N-able N-centralNetwork Detection and Response
    Monitoring Tasks
    Comparison of Monitoring Tasks features of N-able N-central and Network Detection and Response
    Feature
    N-able N-central
    7.4
    6 Ratings
    0% below category average
    Network Detection and Response
    -
    Ratings
    Remote monitoring9.76 Ratings00 Ratings
    Network device monitoring8.36 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of N-able N-central and Network Detection and Response
    Feature
    N-able N-central
    9.0
    7 Ratings
    19% above category average
    Network Detection and Response
    -
    Ratings
    Patch Management9.07 Ratings00 Ratings
    User Ratings
    N-able N-centralNetwork Detection and Response
    Likelihood to Recommend
    8.7
    (25 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (8 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.4
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    N-able N-centralNetwork Detection and Response
    Likelihood to Recommend
    N-able
    N-Able is perfect for an MSP environment. It gives all the standard functionality an IT professional needs out of the box and can be configured to show almost anything required. For example, we have configured a dashboard to show when our backups need attention for each customer. This is achieved by running a small script on repeat via N-Central everyday/evening, and the result gives us information on the dashboard to help us identify exactly what is working and what needs looking into.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Pros
    N-able
    • Remote tasks - entry-level techs can run basic tasks without physically touching a piece of equipment.
    • Remote support - remote controlling user devices is easy and saves a lot of time with having to initiate a remote session.
    • Management of devices, particularly patch management and anti-virus management - you can automatically approve and deploy patches and schedule automatic AV scans.
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Cons
    N-able
    No answers on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Likelihood to Renew
    N-able
    No answers on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Usability
    N-able
    No answers on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Support Rating
    N-able
    Every time we have reached out to SolarWinds they are quick to respond, even offering support chat 24/7. Their support team is great and works with you to find solutions to issues. They have taken items we had issues with before and used those to create updates so that the issue is handled better in the future.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Implementation Rating
    N-able
    Make sure if you your using a vm you follow the instructions for provisioning to the letter or it will be starting from square one
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Alternatives Considered
    N-able
    No answers on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Return on Investment
    N-able
    • We have lost hundreds of hours on the phone/emailing support with no resolution for any of our issues
    • We had to move all of our services away which was very painful
    • Staff satisfaction was low having to deal with this company
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    ScreenShots

    N-able N-central Screenshots

    Screenshot of N-able N-central DashboardScreenshot of Remote desktop access with Take Control