MYOB vs. QuickBooks Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MYOB
Score 7.6 out of 10
N/A
MYOB now has a suite of subscription-based products and a browser-based accounting product that was released in August 2010. On 24 October 2012, MYOB released AccountRight Live - the cloud-enabled version of its flagship product. MYOB competes with Xero and QuickBooks.
$11
per month
QuickBooks Online
Score 8.3 out of 10
N/A
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
$38
per month
Pricing
MYOBQuickBooks Online
Editions & Modules
Solo
$11
per month
Lite
$34
per month
Pro
$63
per month
Premier
$88.50
per month
Account Right Plus
$150
per month
Simple Start
$38
per month
Essentials
$75
per month
Plus
$115
per month
Advanced
$275
per month
Offerings
Pricing Offerings
MYOBQuickBooks Online
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MYOBQuickBooks Online
Features
MYOBQuickBooks Online
Payroll Management
Comparison of Payroll Management features of Product A and Product B
MYOB
10.0
Ratings
26% above category average
QuickBooks Online
8.4
Ratings
8% above category average
Pay calculation10.00 Ratings7.60 Ratings
Benefit plan administration10.00 Ratings7.00 Ratings
Direct deposit files10.00 Ratings9.00 Ratings
Salary revision and increment management10.00 Ratings9.00 Ratings
Reimbursement management10.00 Ratings9.40 Ratings
Customization
Comparison of Customization features of Product A and Product B
MYOB
10.0
Ratings
27% above category average
QuickBooks Online
8.3
Ratings
8% above category average
API for custom integration10.00 Ratings8.70 Ratings
Plug-ins10.00 Ratings8.00 Ratings
Security
Comparison of Security features of Product A and Product B
MYOB
10.0
Ratings
18% above category average
QuickBooks Online
9.7
Ratings
15% above category average
Single sign-on capability10.00 Ratings9.60 Ratings
Role-based user permissions10.00 Ratings9.70 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
MYOB
10.0
Ratings
24% above category average
QuickBooks Online
8.2
Ratings
4% above category average
Dashboards10.00 Ratings8.60 Ratings
Standard reports10.00 Ratings8.30 Ratings
Custom reports10.00 Ratings7.60 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
MYOB
9.1
Ratings
16% above category average
QuickBooks Online
8.6
Ratings
10% above category average
Accounts payable10.00 Ratings9.20 Ratings
Accounts receivable10.00 Ratings9.40 Ratings
Cash management10.00 Ratings8.80 Ratings
Bank reconciliation10.00 Ratings9.20 Ratings
Expense management10.00 Ratings8.80 Ratings
Time tracking6.00 Ratings6.90 Ratings
Fixed asset management10.00 Ratings8.20 Ratings
Multi-currency support10.00 Ratings7.00 Ratings
Multi-division support10.00 Ratings9.20 Ratings
Regulations compliance10.00 Ratings9.30 Ratings
Electronic tax filing5.10 Ratings9.40 Ratings
Self-service portal6.30 Ratings8.80 Ratings
Global Financial Support10.00 Ratings8.20 Ratings
Primary and Secondary Ledgers10.00 Ratings8.80 Ratings
Intercompany Accounting10.00 Ratings8.80 Ratings
Localizations10.00 Ratings8.20 Ratings
Journals and Reconciliations10.00 Ratings9.40 Ratings
Enterprise Accounting2.80 Ratings8.20 Ratings
Configurable Accounting10.00 Ratings7.80 Ratings
Centralized Rules Framework10.00 Ratings8.40 Ratings
Standardized Processes10.00 Ratings8.50 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
MYOB
10.0
Ratings
31% above category average
QuickBooks Online
7.5
Ratings
2% above category average
Inventory tracking10.00 Ratings8.00 Ratings
Automatic reordering10.00 Ratings7.00 Ratings
Location management10.00 Ratings8.20 Ratings
Manufacturing module10.00 Ratings7.00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
MYOB
10.0
Ratings
26% above category average
QuickBooks Online
8.4
Ratings
8% above category average
Pricing10.00 Ratings8.00 Ratings
Order entry10.00 Ratings8.00 Ratings
Credit card processing10.00 Ratings8.60 Ratings
Cost of goods sold10.00 Ratings9.30 Ratings
Order Orchestration10.00 Ratings8.00 Ratings
End-to-end order visibility10.00 Ratings9.00 Ratings
Order exception Resolution10.00 Ratings8.00 Ratings
User Ratings
MYOBQuickBooks Online
Likelihood to Recommend
9.0
(0 ratings)
8.8
(0 ratings)
Likelihood to Renew
9.5
(0 ratings)
1.9
(0 ratings)
Usability
10.0
(0 ratings)
8.8
(0 ratings)
Availability
-
(0 ratings)
2.0
(0 ratings)
Performance
-
(0 ratings)
1.0
(0 ratings)
Support Rating
1.2
(0 ratings)
1.1
(0 ratings)
Implementation Rating
5.0
(0 ratings)
3.0
(0 ratings)
Configurability
-
(0 ratings)
10.0
(0 ratings)
Ease of integration
1.0
(0 ratings)
1.3
(0 ratings)
Product Scalability
-
(0 ratings)
1.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
1.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
1.0
(0 ratings)
User Testimonials
MYOBQuickBooks Online
Likelihood to Recommend
For a smaller business who isn't interested in having more than one user I think MYOB can serve them well. But if they want multiple users or are using virtual assistants there are better cloud based apps that are much more affordable and have far greater enhancements as well as integrations
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I appreciate the ability to auto-generate invoices for recurring transactions, which saves time, as well as the option to set up auto-generated transactions. The report option is super helpful when reviewing information, as you can click to view the details in the report without having to go back and forth.
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Pros
  • MYOB is very easy to navigate and find the correct information.
  • The Help section was very straight forward and very easy to learn.
  • MYOB was a great accounting tool for our business as it provided the accountant, sales, etc all of the information they need all in one place.
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  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
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Cons
  • [In my opinion,] horrible interface to import data
  • [In my opinion,] user interface stuck in 1995
  • Needs improvement to usability
  • Contestant price increases
  • [In my opinion,] new in-app advertising is annoying
  • Countless different windows to do simple tasks like onboard an employee
  • [In my experience,] too slow
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  • Purchase Orders cannot be linked to multiple bill payments which makes tracking purchase orders in QuickBooks Online obsolete. Without the function we have to track this within a different more manual spreadsheet.
  • Would be helpful if you could "split" bank transactions directly from the "review" downloads from the bank. Currently, to split transactions to multiple accounts we need to first categorize, then review after assigning to 1 account.
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Likelihood to Renew
We have been looking in to other cloud based accounting options.
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QBO needs better integration with non-Intuit products and developers need to use Intuit's open API to develop better add-ons. Clients are having a great deal of problems with their data importing from the bank and this takes time away from better revenue producing activities. Although the efficiencies are there, they are outweighted by the shortcomings of the product. When we ran a parallel of QBO versus other cloud accounting products, we had more issues with the QBO product than any other
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Usability
Still 10 for me, I have no problem at all using this toll even it hangs sometimes, I need to log in again to refresh it and it always ask to update the MYOB app. i Also like the security of this platform, iT always asks for the code (before logging in.
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I had very little trouble setting up the program and migrating from our old accounting system. The daily usage is also very intuitive and easy. Anytime we run into minor trouble with the program, there are always tons of help available on YouTube, so we don't even look up the online manual anymore.
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Reliability and Availability
No answers on this topic
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
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Performance
No answers on this topic
Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
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Support Rating
MYOB accounting software basically works but looks and functions like 1998. Unfortunately their Antipiracy licensing system is absolutely TERRIBLE and verging on nearly criminal, scam! You must CONFIRM each and every data file and when it doesnt work you have to PAY THEM to fix their own file protection issues. If you dont pay them, they hold your data hostage as your company accounting information file becomes READ ONLY. Permantly, unless you pay them. This is a total extortion SCAM. I cannot believe a company can operate this way. With a lot of better product available... i dont imagine MYOB is going to survive much longer.
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In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
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Implementation Rating
No answers on this topic
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
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Alternatives Considered
I found Xero just a little to plain for my liking, I went with MYOB for my second business as it was easier to do this, and I already knew how it all worked. Xero does have a few features that are pretty good, but overall I think MYOB is a better product.
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QuickBooks Online is an accounting software package that allows companies to use a cost-effective and efficient software package. QuickBooks Online allows companies to prepare their balance sheets and income statements. It connects with a variety of other applications, which allows you to be efficient. We are very pleased with QuickBooks Online, and we would highly recommend it.
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Scalability
No answers on this topic
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
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Return on Investment
  • Made a life a lot easier by removing a lot of separate entries in multiple excel sheets
  • With all of the relevant information in one place, it is easier to process payments.
  • Most of the business only have one person doing the payroll compared to the team effort.
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  • I think the help function is cumbersome and hard to use. When I go to refresh myself on a function, say quarterly, I feel like I have to cast about just looking for it.
  • The account reconciliation works, but in this place that could benefit from messaging, there are no easy helping functions flagging things like amounts that fit the discrepancy.
  • Even styling invoices and documents is more cumbersome than it should be.
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ScreenShots

QuickBooks Online Screenshots

Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard