8am™ MyCase vs. SimpleLegal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
8am™ MyCase
Score 8.2 out of 10
N/A
8am MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The product aims to help users spend less time managing their firm and more time practicing law. MyCase can be accessed from any device or computer so users can manage documents and…
$49
per month per user
SimpleLegal
Score 7.0 out of 10
N/A
SimpleLegal in California offers their flagship application for legal time tracking and billing.N/A
Pricing
8am™ MyCaseSimpleLegal
Editions & Modules
Basic
$49
per month per user
Pro
$99
per month per user
Advanced
$119
per month per user
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Offerings
Pricing Offerings
8am™ MyCaseSimpleLegal
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
8am™ MyCaseSimpleLegal
Best Alternatives
8am™ MyCaseSimpleLegal
Small Businesses

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BQE CORE
BQE CORE
Score 9.3 out of 10
Medium-sized Companies

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Enterprises

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All AlternativesView all alternativesView all alternatives
User Ratings
8am™ MyCaseSimpleLegal
Likelihood to Recommend
8.0
(0 ratings)
7.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
7.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
Configurability
1.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
8am™ MyCaseSimpleLegal
Likelihood to Recommend
It is great for taking credit card payments, managing calendars, sharing and accepting document uploads and maintaining digital files. The app is better than nothing, however is vastly inferior to the web version. The time entries should show on the first screen whether they are marked as billable or non-billable without having to enter each specific time entry
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SimpleLegal is easy to use and easy to understand for everyone in the legal department. Their customer service is typically quick to respond and solve any issues that may arise on the customer side as well as the vendor side (CounselGo). There has been a bit of customer dissatisfaction since being acquired by Onit but the enhancements and roadmap continue to look promising.
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Pros
  • Securely transfer documents to and from clients and opposing counsel
  • text messaging with clients and other contacts
  • Managing our office calendar with color coding for different office personnel
  • Taking and adding our credit card payments
  • Maintaing our digital files in the cloud allowing us to access them from anywhere at anytime
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  • SimpleLegal does a great job tracking expenses.
  • SimpleLegal does a great job at creating, tracking and analyzing matters.
  • SimpleLegal does a good job with reporting and analytics.
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Cons
  • Time Entries should show as billable and non-billable without the need to open each time entry to see if it is billable or not
  • The app should allow searching for text messages just as the web version does
  • The app should allow searching for files just as the web version does
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  • Budget tracking.
  • Admin independence (being able to make system improvements/enhancements/changes without needing a SL rep).
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Likelihood to Renew
I don't personally handle whether or not we renew our subscriptions to platforms but it's very integral to our work so I doubt we'd get rid of it
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Usability
It is so easy to use. We've had multiple people join our team and they don't have any issues using it right away. It's also easy to use new features as they're developed. I think everyone should have and use a simple case management platform, and MyCase is my usual recommendation.
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Support Rating
Years ago, they were very supportive. They tend to address issues, but they aren't very communicative when dealing with feedback. They just add new features suddenly. There aren't many issues with our platform, so we don't have many questions now, but years ago, we did have some issues that needed to be addressed and then they were much more responsive.
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Online Training
We love the program.
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Implementation Rating
None. This thing is a no brainer for a small law firm.
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No answers on this topic
Alternatives Considered
Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire cloud-based legal CRM program. At the time its best competitive feature was that the program was entirely cloud-based and that online retrieval of documents and client contact information was easily retrievable. The best contribution of these features is not just improving team collaboration, but improving efficient communication with clients by allowing them online access to their case file and secure communication with the client portal. Our Intake staff uses Clio Grow as a CMS (Contact Management System) despite some intake features being added my MyCase in the past year. Clio Grow has a Kanban board interface to manage incoming leads and improve intake team collaboration. MyCase's intake feature is new and less robust and intuitive to use compared to Clio Grow (formerly Lexicata). From the beginning, G Suite has always been an integral tool for email and calendar management. MyCase offers email and calendar support but G Suite is easiest to use on multiple platforms and hardware devices compared to MyCase.
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SimpleLegal was much easier to use and train users on than Time Matters. SimpleLegal had all of the functionality but not as many customizable features as Time Matters.
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Return on Investment
  • Organization: I know where to go for my case details
  • Efficiency: I just leave a window open on one screen logged into mycase and I can instantly modify/update matter details
  • Billing: integrated credit card payments/invoice updating is nice. Invoicing is a lot easier than prior platforms I used given you can email the invoice out directly from the platform, and see when it has been viewed.
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  • Able to track in real-time legal spend against budgets to hold outside counsel responsible while meeting our fiscal demands--rather than wait on Finance report monthly/quarterly/etc.
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ScreenShots

8am™ MyCase Screenshots

Screenshot of the main dashboardScreenshot of a case overviewScreenshot of trust accountingScreenshot of the billing dashboardScreenshot of time and expense reporting

SimpleLegal Screenshots

Screenshot of Our Enhanced reports provide powerful business intelligence functionality like data visualization and the ability to create or adjust your own reports. This Spend by Practice Area report gives you a detailed view of your legal spend by practice area.Screenshot of Our Monthly Legal Spend report automatically displays monthly spend by practice area.Screenshot of SimpleLegal supports both internal and external budgets and offers robust functionality to start your budgeting journey or enhance an existing process.