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8am™ MyCase vs. Orion Practice Management System

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8am™ MyCase

    Score8.2 out of 10
    N/A8am MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The product aims to help users spend less time managing their firm and more time practicing law. MyCase can be accessed from any device or computer so users can manage documents and…

    $49

    per month per user

    Orion Practice Management System

    Score7 out of 10
    N/AOrion Law Management in Atlanta offers their flagship product to support legal matter and practice management, with case management features such as document, calendar and billing mangement, and firm management features such as accounting, business intelligence, and marketing.N/A
    Pricing
    8am™ MyCaseOrion Practice Management System
    Editions & Modules
    Basic
    $49
    per month per user
    Pro
    $99
    per month per user
    Advanced
    $119
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    8am™ MyCaseOrion Practice Management System
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.
    More Pricing Information
    User Ratings
    8am™ MyCaseOrion Practice Management System
    Likelihood to Recommend
    8.0
    (10 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    8am™ MyCaseOrion Practice Management System
    Likelihood to Recommend
    8am
    It is great for taking credit card payments, managing calendars, sharing and accepting document uploads and maintaining digital files. The app is better than nothing, however is vastly inferior to the web version. The time entries should show on the first screen whether they are marked as billable or non-billable without having to enter each specific time entry
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    Orion Law Management Systems
    Entering billing time is a breeze. It is also easy to keep up with all billing through the Time Manager screen in conjunction with Fee Entry. It works great as a calendar, with the ability to designate entries as tasks, events and other topics. The calendar program synchs with Outlook, no need to enter deadlines in two separate programs. It is a breeze to run conflict checks and the Smart Timers Management option is very user friendly.
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    Pros
    8am
    • Trust accounting. This is an area of great concern as little mistakes can lead to serious consequences.
    • Client management. By posting all client documents we have significantly reduced postage and rather than getting a phone call, the clients can see what is happening in their case.
    • Scheduling. This is a great way to keep on top of calendars and a better way to avoid missing deadlines.
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    Orion Law Management Systems
    • Billing
    • Synchs well with other programs
    • Contains massive contact list
    • Keeps up with client payments by user
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    Cons
    8am
    • Use of AI (should not be integrated into MyCase, especially with legal services that require a high-level of confidentiality which AI cannot guarantee)
    • Payment Reconciliation (sometimes invoices don't show up, nothing in Help Center about how to remedy)
    • Billing (doesn't consider that billing contacts for a case may change based on who can pay)
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    Orion Law Management Systems
    • When multiple users utilize the program, it can sometimes slow down
    • Doesn't always synch with other programs
    • Occasionally a little bit difficult to perform a search
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    Likelihood to Renew
    8am
    I don't personally handle whether or not we renew our subscriptions to platforms but it's very integral to our work so I doubt we'd get rid of it
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    Orion Law Management Systems
    No answers on this topic
    Usability
    8am
    It is so easy to use. We've had multiple people join our team and they don't have any issues using it right away. It's also easy to use new features as they're developed. I think everyone should have and use a simple case management platform, and MyCase is my usual recommendation.
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    Orion Law Management Systems
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    Support Rating
    8am
    One of the things we liked most about Tabs3 when we used that system was its support. PracticePanther was step behind in support when we switched to it, but when we switched to MyCase, it actually seems to be a step ahead of Tabs3. The chat support feature has saved me hours on dealing with issues both internally with users and externally with clients trying to navigate the client portal.
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    Orion Law Management Systems
    No answers on this topic
    Online Training
    8am
    We love the program.
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    Orion Law Management Systems
    No answers on this topic
    Implementation Rating
    8am
    None. This thing is a no brainer for a small law firm.
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    Orion Law Management Systems
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    Alternatives Considered
    8am
    Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire cloud-based legal CRM program. At the time its best competitive feature was that the program was entirely cloud-based and that online retrieval of documents and client contact information was easily retrievable. The best contribution of these features is not just improving team collaboration, but improving efficient communication with clients by allowing them online access to their case file and secure communication with the client portal. Our Intake staff uses Clio Grow as a CMS (Contact Management System) despite some intake features being added my MyCase in the past year. Clio Grow has a Kanban board interface to manage incoming leads and improve intake team collaboration. MyCase's intake feature is new and less robust and intuitive to use compared to Clio Grow (formerly Lexicata). From the beginning, G Suite has always been an integral tool for email and calendar management. MyCase offers email and calendar support but G Suite is easiest to use on multiple platforms and hardware devices compared to MyCase.
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    Orion Law Management Systems
    No answers on this topic
    Return on Investment
    8am
    • Organization: I know where to go for my case details
    • Efficiency: I just leave a window open on one screen logged into mycase and I can instantly modify/update matter details
    • Billing: integrated credit card payments/invoice updating is nice. Invoicing is a lot easier than prior platforms I used given you can email the invoice out directly from the platform, and see when it has been viewed.
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    Orion Law Management Systems
    • Provides accurate billing information for submission to clients for payments
    • Ability to run financial reports
    • Contact database is ongoing with new entries and updated information
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    ScreenShots

    8am™ MyCase Screenshots

    Screenshot of the main dashboardScreenshot of a case overviewScreenshot of trust accountingScreenshot of the billing dashboardScreenshot of time and expense reporting