mRemoteNG vs. SupremeViewer

mRemote is well suited if you need to manage multiple types of servers and/or network devices. Instead of opening a dedicated Putty session and having to manage all of the windows, mRemote can handle all of this with different tabs. If you only have a few devices (less than 10), mRemote could be overwhelming for the need and not quite match up with what you are needing.

Incentivized

It is perfect when a user needs assistance with installing and configuring a complex software on their computer. With SupremeViewer we can remotely connect to user's system, guide them through the installation process and configuring software settings as needed. This ensures that the software is set up correctly and reduces the likelihood of errors or misconfigurations .

• Tabbed Views. Each server remote desktop is viewed in its own separate tab, similar to a web browser. This makes it much quicker and easier to switch between them than using separate windows.
• Storing credentials. You can configure it with log on credentials for each system, saving time on accessing as you don't need to enter a password each time.
• Multiple connection types. I use the traditional RDP the most, but mRemoteNG allows many different connection types, similar to Putty.

Incentivized

• Remote assistance and remote control.
• File Transferring
• Simple to use
• Easy installation
• Run only option without installation

• Sadly not seeing much in the way of active development these days.
• Have had a few issues where the config file has been messed up (so learnging to back that up was key).
• Interface is functional but not pretty and can be a bit clunky at times.

Incentivized

• Remote File Printing

It's very easy to setup and use. The tree structure organizes the multiple connections in a hierarchical manner which makes it easy to browse and the tabbed browsing make it simple to switch between multiple ongoing connections You can even export the list of connections and import it to another setup.

Incentivized

Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.

Incentivized

mRemoteNG is far more useful than LogMeIn when on the same network, or VPN as the servers, as it allows multiple server screens open in multiple tabs. LogMeIn is much more useful when working out of the office for its ability to connect anywhere, but each system accessed is in a separate window making navigation a little tricky. Sometimes I use them in tandem however, LogMeIn to access a machine in my network, then mRemoteNG to access multiple machines from there!

Incentivized

At the beginning we used Windows Remote Desktop service. The main problem with Remote Desktop was that the remote computer needs a publicly visible IP address which will allow us to connect to that PC. For that reason we started using TeamViewer. TeamViewer works great behind NAT and with its free option was best solution for small company as ours. I think that now they are mainly targeting corporate customers and the price of their products is too high for us. This led us to look for other solutions. That's how we discovered SupremeViewer.

• Very easy to hand over connections to new starters.
• Having multiple remote protocols in one place is a massive time saver.

Incentivized

• SupremeViewer has resulted in faster customer service and more orders being taken.