Mosyle vs. NinjaOne

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mosyle
Score 9.7 out of 10
N/A
The Mosyle platform manages and secures Apple devices and networks.
$1
per month per iPad & iPhone & Mac
NinjaOne
Score 9.0 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Pricing
MosyleNinjaOne
Editions & Modules
Business Plan
$1
per month per iPad & iPhone & Mac
Fuse Plan
$1.50
per month per iPad & iPhone & Mac
No answers on this topic
Offerings
Pricing Offerings
MosyleNinjaOne
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
MosyleNinjaOne
Features
MosyleNinjaOne
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Mosyle
-
Ratings
NinjaOne
8.9
Ratings
18% above category average
Remote monitoring00 Ratings8.80 Ratings
Network device monitoring00 Ratings7.50 Ratings
Activity Monitoring00 Ratings8.40 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Mosyle
-
Ratings
NinjaOne
8.6
Ratings
14% above category average
Patch Management00 Ratings8.90 Ratings
Policy-based automation00 Ratings8.80 Ratings
Best Alternatives
MosyleNinjaOne
Small Businesses
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Score 9.0 out of 10
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Score 9.5 out of 10
Medium-sized Companies
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Score 9.0 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
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TeamViewer
TeamViewer
Score 8.5 out of 10
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User Ratings
MosyleNinjaOne
Likelihood to Recommend
10.0
(0 ratings)
9.4
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
MosyleNinjaOne
Likelihood to Recommend
This is a great solution if you're a Google or Microsoft 365 workspace. SSO is a breeze to set up for users of the portal, employees and it works across the board. Other services have it as an optional addon that requires significant lift to set up. Mosyle has it as a checkbox. Click the box, sign in with an admin account, make a few other toggles and you're done.
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Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts.
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Pros
  • Integrated solutions - SSO, Endpoint Security, Device management all tied together in one pane of glass.
  • SSO is a first class citizen in Mosyle.
  • Ease of setup and use. Anyone can get this up and running.
  • Support is responsive and easy to find within the same portal.
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  • With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
  • Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
  • Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
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Cons
  • Price points. When they first started, they were definitely less expensive than other options. Now they are about in-line once you get to Fuse and compare to other options.
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  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Likelihood to Renew
No answers on this topic
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
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Usability
No answers on this topic
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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Reliability and Availability
No answers on this topic
Availability is very good
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Performance
No answers on this topic
The software loads quickly for the most part
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Support Rating
No answers on this topic
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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In-Person Training
No answers on this topic
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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Online Training
No answers on this topic
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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Implementation Rating
No answers on this topic
Use of Organizations and locations
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Alternatives Considered
Easier to use and more capable than Meraki SM by far! More capable than Jamf Now. Easier to use than Jamf Pro and provides most if not all of the same features at a very competitive price. I'd recommend this to anyone new to MDM, or anyone considering moving away from an existing MDM setup
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We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy.
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Scalability
No answers on this topic
Overall the software is very reliable
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Return on Investment
  • When we were using Mosyle it was a joy to work with and use. I'd switch back if I didn't already have a full MDM environment up and running.
  • Mosyle development and support are responsive. When I first set this up, I made a feature request that I had ready for use within a 3-hour turn around.
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  • NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts.
  • NinjaOne helps my techs be more efficient and productive. Saving time and money.
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ScreenShots

Mosyle Screenshots

Screenshot of Mosyle App

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring