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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    monday CRM

    Score8.5 out of 10
    N/Amonday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

    $45

    per month 3 seats (minimum)

    Vtiger

    Score8.2 out of 10
    N/AVtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.

    $28

    per month per user

    Pricing
    monday CRMVtiger
    Editions & Modules
    Basic
    $15
    per month per seat
    Standard
    $20
    per month per seat
    Pro
    $33
    per month per seat
    Enterprise
    Contact Sales
    One Professional - Single App
    $28
    per month per user
    One Professional - Standard
    $42
    per month per user
    One Enterprise - Single App
    $42
    per month per user
    One Enterprise - Standard
    $58
    per month per user
    Offerings
    Pricing Offerings
    monday CRMVtiger
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptional$10 / user / month
    Additional Details18% discount for annual pricing. Plans start with 3 seats.Discounts are provided for both annual subscriptions, and for high volume users.
    More Pricing Information
    Community Pulse
    monday CRMVtiger
    Considered Both Products
    monday.com
    No answer on this topic
    Vtiger
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    77 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    71 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    80 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    64 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    68 Answers
    No answers on this topic
    Features
    monday CRMVtiger
    Sales Force Automation
    Comparison of Sales Force Automation features of monday CRM and Vtiger
    Feature
    monday CRM
    7.5
    62 Ratings
    3% below category average
    Vtiger
    10.0
    8 Ratings
    26% above category average
    Customer data management / contact management7.658 Ratings10.08 Ratings
    Workflow management7.560 Ratings10.08 Ratings
    Territory management8.233 Ratings00 Ratings
    Opportunity management7.455 Ratings10.08 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.046 Ratings10.08 Ratings
    Contract management7.240 Ratings10.06 Ratings
    Interaction tracking6.443 Ratings10.06 Ratings
    Quote & order management00 Ratings10.06 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of monday CRM and Vtiger
    Feature
    monday CRM
    6.7
    46 Ratings
    12% below category average
    Vtiger
    10.0
    6 Ratings
    28% above category average
    Lead management6.746 Ratings10.06 Ratings
    Email marketing00 Ratings10.06 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of monday CRM and Vtiger
    Feature
    monday CRM
    6.3
    57 Ratings
    19% below category average
    Vtiger
    10.0
    8 Ratings
    27% above category average
    Task management6.156 Ratings10.06 Ratings
    Billing and invoicing management5.238 Ratings10.07 Ratings
    Reporting7.749 Ratings10.07 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of monday CRM and Vtiger
    Feature
    monday CRM
    6.7
    57 Ratings
    12% below category average
    Vtiger
    9.7
    7 Ratings
    25% above category average
    Forecasting6.147 Ratings10.06 Ratings
    Pipeline visualization7.354 Ratings10.06 Ratings
    Customizable reports6.649 Ratings9.07 Ratings
    Customization
    Comparison of Customization features of monday CRM and Vtiger
    Feature
    monday CRM
    6.9
    54 Ratings
    8% below category average
    Vtiger
    9.3
    8 Ratings
    22% above category average
    Custom fields7.554 Ratings9.08 Ratings
    Custom objects6.246 Ratings10.07 Ratings
    Scripting environment6.931 Ratings00 Ratings
    API for custom integration6.932 Ratings9.06 Ratings
    Security
    Comparison of Security features of monday CRM and Vtiger
    Feature
    monday CRM
    6.9
    50 Ratings
    19% below category average
    Vtiger
    9.0
    8 Ratings
    8% above category average
    Single sign-on capability8.843 Ratings00 Ratings
    Role-based user permissions5.050 Ratings9.08 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of monday CRM and Vtiger
    Feature
    monday CRM
    6.5
    29 Ratings
    12% below category average
    Vtiger
    -
    Ratings
    Marketing automation6.529 Ratings00 Ratings
    Platform
    Comparison of Platform features of monday CRM and Vtiger
    Feature
    monday CRM
    7.3
    52 Ratings
    0% below category average
    Vtiger
    5.0
    5 Ratings
    38% below category average
    Mobile access7.352 Ratings5.05 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of monday CRM and Vtiger
    Feature
    monday CRM
    -
    Ratings
    Vtiger
    9.5
    6 Ratings
    23% above category average
    Case management00 Ratings10.06 Ratings
    Help desk management00 Ratings9.06 Ratings
    Social CRM
    Comparison of Social CRM features of monday CRM and Vtiger
    Feature
    monday CRM
    -
    Ratings
    Vtiger
    10.0
    5 Ratings
    31% above category average
    Social engagement00 Ratings10.05 Ratings
    Best Alternatives
    monday CRMVtiger
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    monday CRMVtiger
    Likelihood to Recommend
    8.6
    (70 ratings)
    10.0
    (8 ratings)
    Likelihood to Renew
    8.4
    (4 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (67 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.1
    (56 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    monday CRMVtiger
    Likelihood to Recommend
    monday.com
    Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
    Incentivized
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    Vtiger
    vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
    Incentivized
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    Pros
    monday.com
    • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
    • It is very useful in automating the processes of relevant departments.
    • The field names, types, and data you enter can be customized as per your organization's requirements.
    Incentivized
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    Vtiger
    • User-friendly interface.
    • Reliable tracking system and alerts to maintain overall control of the proceses.
    • Meets all the needs of the average company.
    Incentivized
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    Cons
    monday.com
    • It takes a while to get used to the UX if you are used to Hubspot or another CRM
    • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
    • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
    Incentivized
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    Vtiger
    • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
    • It's still very simple. There is room for improvement with the setup of the admin panel.
    • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
    • The search function could be improved.
    Incentivized
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    Likelihood to Renew
    monday.com
    It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
    Incentivized
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    Vtiger
    No answers on this topic
    Usability
    monday.com
    It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
    Incentivized
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    Vtiger
    In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
    Incentivized
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    Support Rating
    monday.com
    When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
    Read full review
    Vtiger
    It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
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    Implementation Rating
    monday.com
    It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
    Incentivized
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    Vtiger
    No answers on this topic
    Alternatives Considered
    monday.com
    Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
    Incentivized
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    Vtiger
    VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
    Incentivized
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    Return on Investment
    monday.com
    • I feel since we integrated to monday CRM, that the speed of our invoicing rate has increased, due to the easier navigation monday CRM provides.
    • Communication with other peers & departments has become easier to reach out since we all share this platform and able to tag the needed person.
    • We are also able to view and give reports easier to our VP's/ higher up, providing visibility and graphs of our trending sales numbers categorized by each store with different sales type.
    Incentivized
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    Vtiger
    • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
    • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
    • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
    Incentivized
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    ScreenShots

    monday CRM Screenshots

    Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.

    Vtiger Screenshots

    Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger