monday CRM vs. Salesforce Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
monday CRM
Score 8.5 out of 10
N/A
monday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.
$45
per month 3 seats (minimum)
Salesforce Sales Cloud
Score 8.7 out of 10
N/A
Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…
$25
per month
Pricing
monday CRMSalesforce Sales Cloud
Editions & Modules
Basic
$15
per month per seat
Standard
$20
per month per seat
Pro
$33
per month per seat
Enterprise
Contact Sales
Starter
$25.00
per month per user
Professional
$80.00
per month per user
Enterprise
$165.00
per month per user
Unlimited
$330.00
per month per user
Agentforce 1 Sales
$550
per month per user
Offerings
Pricing Offerings
monday CRMSalesforce Sales Cloud
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional Details18% discount for annual pricing. Plans start with 3 seats.
More Pricing Information
Community Pulse
monday CRMSalesforce Sales Cloud
Considered Both Products
monday CRM
Chose monday CRM
There are many more options that can be used in the monday CRM Board than there seems to be in Teams or Salesforce. Slack is a very generic way to get the needed information out, and it makes the monday CRM Board very attractive in comparison
Chose monday CRM
You have everything in one place, I use it because I can connect my operations area with my sales area, and it is really easy to program and understanding the information and inputs that you need to create a workflow, and having all the information in one platform with easy …
Chose monday CRM
monday CRM as mention has been very easy to setup and rarely requires intervention by their suppor teams. Most of the features I feel were well testing before being deployed. Its easy to use and easy to deploy and integrates well with our internal teammates. No need for any …
Chose monday CRM
I do not have much experience with Asana, but I do appreciate the ease of integration with the Google Suite from Monday, I know this was a large selling point for our company, which is a G-Suite company. The ability to pull files from the Drive makes the application very useful.
Chose monday CRM
I would say that it is simply a more interactive tool, that gives you all the features you need to get started, and then lets your evolve your tool with other methods and features as times goes by and your team gets a more mature understanding of the process and ways to improve …
Chose monday CRM
Price was what made us choose monday CRM. I'd say it's about 60% of the features of the others and about 10% of the price.
Chose monday CRM
I have used Salesforce at several organizations and hate it. It is completely too time-consuming to enter information and virtually requires you to have an excessive level of training or an IT department that can set up the programs, reports. In smaller companies, we ended up …
Chose monday CRM
Trello has terrible reporting. Monday is much better there. Salesforce is amazing but it's too expensive.
Salesforce Sales Cloud
Chose Salesforce Sales Cloud
Salesforce Sales Cloud has comparatively more customization capabilities, better report and dashboards, wide range of out of the box features and automation capabilities.
Chose Salesforce Sales Cloud
It's intuitive and user friendly to set up and manage campaigns in the nurturing process.
Features
monday CRMSalesforce Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
monday CRM
7.4
62 Ratings
4% below category average
Salesforce Sales Cloud
8.3
261 Ratings
7% above category average
Customer data management / contact management7.758 Ratings9.2261 Ratings
Workflow management7.460 Ratings8.3252 Ratings
Territory management7.933 Ratings7.7204 Ratings
Opportunity management7.355 Ratings8.7253 Ratings
Integration with email client (e.g., Outlook or Gmail)8.146 Ratings8.5238 Ratings
Contract management6.940 Ratings7.9209 Ratings
Interaction tracking6.243 Ratings8.7223 Ratings
Quote & order management00 Ratings7.8192 Ratings
Channel / partner relationship management00 Ratings8.1184 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
monday CRM
6.6
46 Ratings
14% below category average
Salesforce Sales Cloud
8.4
239 Ratings
10% above category average
Lead management6.646 Ratings8.6234 Ratings
Email marketing00 Ratings8.2201 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
monday CRM
6.2
57 Ratings
20% below category average
Salesforce Sales Cloud
8.3
242 Ratings
9% above category average
Task management6.056 Ratings8.6231 Ratings
Billing and invoicing management5.038 Ratings7.774 Ratings
Reporting7.749 Ratings8.5195 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
monday CRM
6.6
57 Ratings
14% below category average
Salesforce Sales Cloud
8.3
255 Ratings
9% above category average
Forecasting6.047 Ratings8.0223 Ratings
Pipeline visualization7.354 Ratings8.1242 Ratings
Customizable reports6.549 Ratings8.7252 Ratings
Customization
Comparison of Customization features of Product A and Product B
monday CRM
6.8
54 Ratings
10% below category average
Salesforce Sales Cloud
8.7
246 Ratings
15% above category average
Custom fields7.554 Ratings9.0244 Ratings
Custom objects6.146 Ratings8.9233 Ratings
Scripting environment6.931 Ratings8.4173 Ratings
API for custom integration6.932 Ratings8.6203 Ratings
Security
Comparison of Security features of Product A and Product B
monday CRM
6.8
50 Ratings
20% below category average
Salesforce Sales Cloud
8.9
247 Ratings
7% above category average
Single sign-on capability8.843 Ratings8.9215 Ratings
Role-based user permissions4.850 Ratings8.8219 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
monday CRM
6.3
29 Ratings
15% below category average
Salesforce Sales Cloud
8.2
212 Ratings
11% above category average
Marketing automation6.329 Ratings8.4208 Ratings
Compensation management00 Ratings8.1142 Ratings
Platform
Comparison of Platform features of Product A and Product B
monday CRM
7.3
52 Ratings
1% below category average
Salesforce Sales Cloud
7.7
227 Ratings
5% above category average
Mobile access7.352 Ratings7.7227 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
monday CRM
-
Ratings
Salesforce Sales Cloud
7.9
99 Ratings
5% above category average
Case management00 Ratings8.397 Ratings
Call center management00 Ratings7.878 Ratings
Help desk management00 Ratings7.682 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
monday CRM
-
Ratings
Salesforce Sales Cloud
8.7
156 Ratings
17% above category average
Social data00 Ratings8.8154 Ratings
Social engagement00 Ratings8.6152 Ratings
Best Alternatives
monday CRMSalesforce Sales Cloud
Small Businesses
Salesmate
Salesmate
Score 9.9 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
monday CRMSalesforce Sales Cloud
Likelihood to Recommend
8.6
(70 ratings)
8.7
(392 ratings)
Likelihood to Renew
8.4
(4 ratings)
10.0
(58 ratings)
Usability
8.8
(67 ratings)
9.3
(121 ratings)
Availability
-
(0 ratings)
9.8
(27 ratings)
Performance
-
(0 ratings)
9.0
(18 ratings)
Support Rating
7.1
(56 ratings)
8.9
(92 ratings)
In-Person Training
-
(0 ratings)
7.9
(11 ratings)
Online Training
-
(0 ratings)
9.1
(15 ratings)
Implementation Rating
8.2
(1 ratings)
2.3
(18 ratings)
Configurability
-
(0 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.8
(9 ratings)
Product Scalability
-
(0 ratings)
8.7
(52 ratings)
Professional Services
-
(0 ratings)
9.3
(8 ratings)
User Testimonials
monday CRMSalesforce Sales Cloud
Likelihood to Recommend
monday.com
Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
Read full review
Salesforce
It would be very well suited if you have someone with experience with Salesforce as your administrator and someone who can help you set everything up. However, sometimes the integrations and setup can be overly cumbersome. Otherwise, it is functional once you have everything set up and can help with everything outbound (sales and marketing are very well-built).
Read full review
Pros
monday.com
  • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
  • It is very useful in automating the processes of relevant departments.
  • The field names, types, and data you enter can be customized as per your organization's requirements.
Read full review
Salesforce
  • Logging notes: SF makes it easy to log notes in the timeline or static notes that live in an easy-to-see spot for longevity.
  • Logging activities: It's easy to post a call, text, email, etc.
  • API data: Once connected, SF is critical to automation, such as website activity, login activity, pages visited, etc., which saves the Customer Success side time in understanding account activity.
  • Custom fields: you can add custom fields to really personalize your experience. We use quite a few and it's brilliant.
Read full review
Cons
monday.com
  • It takes a while to get used to the UX if you are used to Hubspot or another CRM
  • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
  • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
Read full review
Salesforce
  • I have hard-coded the auto-update of the phone number format and state format from some codes shared by the community, but I do not know where to do it. I cannot reset it either.
  • It is unclear what functionalities each version has. We use the enterprise version, and it seems we can only have one design of the pipeline. But different business segments would have very different sales cycles, and hence, pipeline tracking would be different. It would be nice to have this available in our version.
  • It seems I cannot create a report to pull notes logged at the account levels.
Read full review
Likelihood to Renew
monday.com
It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
Read full review
Salesforce
There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
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Usability
monday.com
It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
Read full review
Salesforce
Salesforce has been designed on the basis of "Clicks, not code". So anyone willing to learn the Salesforce user interface (which is quite good as far as management software platforms go) is able to become a Salesforce user or even a Salesforce administrator. You don't have to know coding language to work in the Salesforce environment. Also, Salesforce has one of the best software training resources (Trailhead) that I have ever encountered. It is free to all, easy to use, and most importantly it is interactive. No scrolling through endless text in a user manual. There are hands-on modules and related videos interlaced and through it all you earn points and badges to display your level of learning.
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Reliability and Availability
monday.com
No answers on this topic
Salesforce
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
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Performance
monday.com
No answers on this topic
Salesforce
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
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Support Rating
monday.com
When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
Read full review
Salesforce
The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
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In-Person Training
monday.com
No answers on this topic
Salesforce
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
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Online Training
monday.com
No answers on this topic
Salesforce
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
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Implementation Rating
monday.com
It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
Read full review
Salesforce
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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Alternatives Considered
monday.com
Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
Read full review
Salesforce
At our company, we use Salesforce and HubSpot. I personally like both for different reasons. Salesforce makes it easy to generate reports, keep track of dealer and customer information, tie customers to dealers, and is easy to use. However, I like HubSpot for the marketing features. I think HubSpot has easier-to-use workflows and email creations.
Read full review
Contract Terms and Pricing Model
monday.com
No answers on this topic
Salesforce
Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
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Scalability
monday.com
No answers on this topic
Salesforce
Salesforce Sales Cloud is highly scalable and designed to accommodate the needs of businesses of all sizes, from small startups to large enterprises. It offers flexible subscription models and can easily scale up or down based on the organization's requirements. Whether a company is expanding its sales team, increasing its customer base, or adding new features and functionalities, Sales Cloud can adapt to support growth without sacrificing performance or reliability. Additionally, Salesforce's cloud-based architecture ensures that users have access to resources and capabilities as needed, making it a highly scalable solution for organizations looking to automate customer relationship management at scale.
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Professional Services
monday.com
No answers on this topic
Salesforce
Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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Return on Investment
monday.com
  • I feel since we integrated to monday CRM, that the speed of our invoicing rate has increased, due to the easier navigation monday CRM provides.
  • Communication with other peers & departments has become easier to reach out since we all share this platform and able to tag the needed person.
  • We are also able to view and give reports easier to our VP's/ higher up, providing visibility and graphs of our trending sales numbers categorized by each store with different sales type.
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Salesforce
  • All tools we've implemented with Salesforce had a pretty quick positive ROI with the exception of CPQ & Billing. That was a very large project that I would only suggest for businesses with many SKUs that tend to be packaged together.
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ScreenShots

monday CRM Screenshots

Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.

Salesforce Sales Cloud Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of