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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    monday CRM

    Score8.5 out of 10
    N/Amonday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

    $45

    per month 3 seats (minimum)

    Salesforce Sales Cloud

    Score8.7 out of 10
    N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Pricing
    monday CRMSalesforce Sales Cloud
    Editions & Modules
    Basic
    $15
    per month per seat
    Standard
    $20
    per month per seat
    Pro
    $33
    per month per seat
    Enterprise
    Contact Sales
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    monday CRMSalesforce Sales Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalOptional
    Additional Details18% discount for annual pricing. Plans start with 3 seats.—
    More Pricing Information
    Community Pulse
    monday CRMSalesforce Sales Cloud
    Considered Both Products
    monday.com
    Chose monday CRM
    There are many more options that can be used in the monday CRM Board than there seems to be in Teams or Salesforce. Slack is a very generic way to get the needed information out, and it makes the monday CRM Board very attractive in comparison
    Incentivized
    Chose monday CRM
    You have everything in one place, I use it because I can connect my operations area with my sales area, and it is really easy to program and understanding the information and inputs that you need to create a workflow, and having all the information in one platform with easy …
    Incentivized
    Chose monday CRM
    monday CRM as mention has been very easy to setup and rarely requires intervention by their suppor teams. Most of the features I feel were well testing before being deployed. Its easy to use and easy to deploy and integrates well with our internal teammates. No need for any …
    Incentivized
    Chose monday CRM
    I do not have much experience with Asana, but I do appreciate the ease of integration with the Google Suite from Monday, I know this was a large selling point for our company, which is a G-Suite company. The ability to pull files from the Drive makes the application very useful.
    Incentivized
    Chose monday CRM
    ‏Salesforce crm is much more mature and sophisticated product. Mondaybis no.matxhbyet, but giving good value for money
    Incentivized
    Chose monday CRM
    I would say that it is simply a more interactive tool, that gives you all the features you need to get started, and then lets your evolve your tool with other methods and features as times goes by and your team gets a more mature understanding of the process and ways to improve …
    Incentivized
    Chose monday CRM
    Price was what made us choose monday CRM. I'd say it's about 60% of the features of the others and about 10% of the price.
    Incentivized
    Chose monday CRM
    I have used Salesforce at several organizations and hate it. It is completely too time-consuming to enter information and virtually requires you to have an excessive level of training or an IT department that can set up the programs, reports. In smaller companies, we ended up …
    Incentivized
    Chose monday CRM
    flexibility and empowerment to set everything up.
    Incentivized
    Chose monday CRM
    Trello has terrible reporting. Monday is much better there. Salesforce is amazing but it's too expensive.
    Incentivized
    Salesforce
    Chose Salesforce Sales Cloud
    Salesforce Sales Cloud has comparatively more customization capabilities, better report and dashboards, wide range of out of the box features and automation capabilities.
    Incentivized
    Chose Salesforce Sales Cloud
    It's intuitive and user friendly to set up and manage campaigns in the nurturing process.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    77 Answers
    88%
    Would buy again
    136 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    71 Answers
    92%
    Delivers good value for the price
    117 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    80 Answers
    93%
    Happy with the feature set
    143 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    64 Answers
    88%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    68 Answers
    80%
    Implementation went as expected
    84 Answers
    Features
    monday CRMSalesforce Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of monday CRM and Salesforce Sales Cloud
    Feature
    monday CRM
    7.5
    62 Ratings
    3% below category average
    Salesforce Sales Cloud
    8.4
    261 Ratings
    9% above category average
    Customer data management / contact management7.658 Ratings9.3261 Ratings
    Workflow management7.560 Ratings8.3252 Ratings
    Territory management8.233 Ratings7.7204 Ratings
    Opportunity management7.455 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.046 Ratings8.7238 Ratings
    Contract management7.240 Ratings7.9209 Ratings
    Interaction tracking6.443 Ratings8.8223 Ratings
    Quote & order management00 Ratings7.7192 Ratings
    Channel / partner relationship management00 Ratings8.1184 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of monday CRM and Salesforce Sales Cloud
    Feature
    monday CRM
    6.7
    46 Ratings
    12% below category average
    Salesforce Sales Cloud
    8.4
    239 Ratings
    10% above category average
    Lead management6.746 Ratings8.5234 Ratings
    Email marketing00 Ratings8.2201 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of monday CRM and Salesforce Sales Cloud
    Feature
    monday CRM
    6.3
    57 Ratings
    19% below category average
    Salesforce Sales Cloud
    8.4
    242 Ratings
    10% above category average
    Task management6.156 Ratings8.9231 Ratings
    Billing and invoicing management5.238 Ratings7.774 Ratings
    Reporting7.749 Ratings8.6195 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of monday CRM and Salesforce Sales Cloud
    Feature
    monday CRM
    6.7
    57 Ratings
    12% below category average
    Salesforce Sales Cloud
    8.3
    255 Ratings
    9% above category average
    Forecasting6.147 Ratings8.1223 Ratings
    Pipeline visualization7.354 Ratings8.0242 Ratings
    Customizable reports6.649 Ratings8.8252 Ratings
    Customization
    Comparison of Customization features of monday CRM and Salesforce Sales Cloud
    Feature
    monday CRM
    6.9
    54 Ratings
    8% below category average
    Salesforce Sales Cloud
    8.7
    246 Ratings
    15% above category average
    Custom fields7.554 Ratings9.0244 Ratings
    Custom objects6.246 Ratings9.0233 Ratings
    Scripting environment6.931 Ratings8.2173 Ratings
    API for custom integration6.932 Ratings8.5203 Ratings
    Security
    Comparison of Security features of monday CRM and Salesforce Sales Cloud
    Feature
    monday CRM
    6.9
    50 Ratings
    19% below category average
    Salesforce Sales Cloud
    8.9
    247 Ratings
    7% above category average
    Single sign-on capability8.843 Ratings8.9215 Ratings
    Role-based user permissions5.050 Ratings8.8219 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of monday CRM and Salesforce Sales Cloud
    Feature
    monday CRM
    6.5
    29 Ratings
    12% below category average
    Salesforce Sales Cloud
    8.2
    212 Ratings
    11% above category average
    Marketing automation6.529 Ratings8.4208 Ratings
    Compensation management00 Ratings8.0142 Ratings
    Platform
    Comparison of Platform features of monday CRM and Salesforce Sales Cloud
    Feature
    monday CRM
    7.3
    52 Ratings
    0% below category average
    Salesforce Sales Cloud
    7.9
    227 Ratings
    7% above category average
    Mobile access7.352 Ratings7.9227 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of monday CRM and Salesforce Sales Cloud
    Feature
    monday CRM
    -
    Ratings
    Salesforce Sales Cloud
    7.9
    99 Ratings
    5% above category average
    Case management00 Ratings8.397 Ratings
    Call center management00 Ratings7.878 Ratings
    Help desk management00 Ratings7.482 Ratings
    Social CRM
    Comparison of Social CRM features of monday CRM and Salesforce Sales Cloud
    Feature
    monday CRM
    -
    Ratings
    Salesforce Sales Cloud
    8.8
    156 Ratings
    18% above category average
    Social data00 Ratings9.0154 Ratings
    Social engagement00 Ratings8.7152 Ratings
    Best Alternatives
    monday CRMSalesforce Sales Cloud
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    monday CRMSalesforce Sales Cloud
    Likelihood to Recommend
    8.6
    (70 ratings)
    8.7
    (392 ratings)
    Likelihood to Renew
    8.4
    (4 ratings)
    10.0
    (58 ratings)
    Usability
    8.8
    (67 ratings)
    9.4
    (121 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (27 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (18 ratings)
    Support Rating
    7.1
    (56 ratings)
    9.0
    (92 ratings)
    In-Person Training
    -
    (0 ratings)
    7.9
    (11 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    2.4
    (18 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (52 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)
    User Testimonials
    monday CRMSalesforce Sales Cloud
    Likelihood to Recommend
    monday.com
    Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
    Incentivized
    Read full review
    Salesforce
    It’s great at bringing in members from different sources and streamlining their journey — making it easier for our staff to manage follow-ups and tailor actions based on where each member is in their path. As for where it’s less suited, I’d say it depends on company size — it might be a bit too much for a very small organization.
    Incentivized
    Read full review
    Pros
    monday.com
    • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
    • It is very useful in automating the processes of relevant departments.
    • The field names, types, and data you enter can be customized as per your organization's requirements.
    Incentivized
    Read full review
    Salesforce
    • Logging notes: SF makes it easy to log notes in the timeline or static notes that live in an easy-to-see spot for longevity.
    • Logging activities: It's easy to post a call, text, email, etc.
    • API data: Once connected, SF is critical to automation, such as website activity, login activity, pages visited, etc., which saves the Customer Success side time in understanding account activity.
    • Custom fields: you can add custom fields to really personalize your experience. We use quite a few and it's brilliant.
    Incentivized
    Read full review
    Cons
    monday.com
    • It takes a while to get used to the UX if you are used to Hubspot or another CRM
    • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
    • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
    Incentivized
    Read full review
    Salesforce
    • Sometimes setting up the interface can be overly complex.
    • Depending on what level of salesforce you are paying for, the SLA for their service team to respond can take a decent amount of time.
    • Wish there was more connection between the salesforce apps like service and sales.
    Incentivized
    Read full review
    Likelihood to Renew
    monday.com
    It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
    Incentivized
    Read full review
    Salesforce
    There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
    Incentivized
    Read full review
    Usability
    monday.com
    It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
    Incentivized
    Read full review
    Salesforce
    Salesforce has been designed on the basis of "Clicks, not code". So anyone willing to learn the Salesforce user interface (which is quite good as far as management software platforms go) is able to become a Salesforce user or even a Salesforce administrator. You don't have to know coding language to work in the Salesforce environment. Also, Salesforce has one of the best software training resources (Trailhead) that I have ever encountered. It is free to all, easy to use, and most importantly it is interactive. No scrolling through endless text in a user manual. There are hands-on modules and related videos interlaced and through it all you earn points and badges to display your level of learning.
    Incentivized
    Read full review
    Reliability and Availability
    monday.com
    No answers on this topic
    Salesforce
    Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
    Incentivized
    Read full review
    Performance
    monday.com
    No answers on this topic
    Salesforce
    Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
    Points per Salesforce -
    1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
    2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
    3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
    4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
    5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
    6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
    7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
    8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
    9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
    Read full review
    Support Rating
    monday.com
    When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
    Read full review
    Salesforce
    The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
    Read full review
    In-Person Training
    monday.com
    No answers on this topic
    Salesforce
    I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

    I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
    Read full review
    Online Training
    monday.com
    No answers on this topic
    Salesforce
    I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

    We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
    Read full review
    Implementation Rating
    monday.com
    It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
    Incentivized
    Read full review
    Salesforce
    Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
    Read full review
    Alternatives Considered
    monday.com
    Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
    Incentivized
    Read full review
    Salesforce
    At our company, we use Salesforce and HubSpot. I personally like both for different reasons. Salesforce makes it easy to generate reports, keep track of dealer and customer information, tie customers to dealers, and is easy to use. However, I like HubSpot for the marketing features. I think HubSpot has easier-to-use workflows and email creations.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    monday.com
    No answers on this topic
    Salesforce
    Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
    Read full review
    Scalability
    monday.com
    No answers on this topic
    Salesforce
    Salesforce Sales Cloud is highly scalable and designed to accommodate the needs of businesses of all sizes, from small startups to large enterprises. It offers flexible subscription models and can easily scale up or down based on the organization's requirements. Whether a company is expanding its sales team, increasing its customer base, or adding new features and functionalities, Sales Cloud can adapt to support growth without sacrificing performance or reliability. Additionally, Salesforce's cloud-based architecture ensures that users have access to resources and capabilities as needed, making it a highly scalable solution for organizations looking to automate customer relationship management at scale.
    Incentivized
    Read full review
    Professional Services
    monday.com
    No answers on this topic
    Salesforce
    Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
    Read full review
    Return on Investment
    monday.com
    • I feel since we integrated to monday CRM, that the speed of our invoicing rate has increased, due to the easier navigation monday CRM provides.
    • Communication with other peers & departments has become easier to reach out since we all share this platform and able to tag the needed person.
    • We are also able to view and give reports easier to our VP's/ higher up, providing visibility and graphs of our trending sales numbers categorized by each store with different sales type.
    Incentivized
    Read full review
    Salesforce
    • The inbox feature allows me to see when the customer opens my email, and hence a timely follow-up could result in a higher response rate.
    • The mobile app allows users to gain access to leads and customer contacts on the go, which increases sales team productivity and enhances customer conversations.
    • The reports of the notes on the account level are not working, which is causing manual work in the weekly report to leadership.
    Incentivized
    Read full review
    ScreenShots

    monday CRM Screenshots

    Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.

    Salesforce Sales Cloud Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot