MomentFeed

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MomentFeed
Score 10.0 out of 10
N/A
MomentFeed is a localization-based marketing platform for enterprises from the company of the same name headquartered in Santa Monica, California.N/A
Pricing
MomentFeed
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
MomentFeed
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MomentFeed
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MomentFeed
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All AlternativesView all alternatives
User Ratings
MomentFeed
Likelihood to Recommend
9.0
(0 ratings)
Support Rating
10.0
(0 ratings)
User Testimonials
MomentFeed
Likelihood to Recommend
I would recommend MomentFeed especially for multi-unit and franchise brands to manage their reputation online
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Pros
  • Central platform format - great for multi-unit brands.
  • Versatile when using for multiple pages and corresponding channels.
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Cons
  • More reporting options. There is a wealth of data able to be reported around just one Facebook page; now imagine the type of data you have available to analyze across dozens, hundreds, or even thousands of local pages. They already do a good job of showing some valuable insights (and providing every other metric they can via spreadsheet exports) but I think there's pretty much an endless array of possibilities beyond what they have. I suppose that's a slippery slope though.
  • Some minor UI/UX issues. Some fields operate weirdly, some buttons may act funky, or the platform may not remember your location group selection when you move from one part of the product to another. Easily overlooked, however.
  • Social media publishing is sometimes delayed and may go out a handful of minutes after you intended. Not a problem in most cases, but I'd schedule natively or with another tool if you're depending on a post to go out at an exact moment.
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Support Rating
Support has been perfect. This company has an awesome culture as well
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Alternatives Considered
I have not personally used Yext, but after a couple demos I didn't find that it fit the needs of my past clients or current company as much as MomentFeed could; I had also heard horror stories about how Yext effectively holds listing data hostage or simply removes it once you are no longer a customer.
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Return on Investment
  • Proper listing data at scale is essential for our business, and MomentFeed helps to achieve that
  • It allows busy store owners, managers, and other staff to respond to reviews and post relevant local content to ensure that the guests remain happy
  • It also helps us to ensure that local social media managers are adhering to brand standards on their pages
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ScreenShots