TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MoEngage

    Score9.2 out of 10
    N/AMoEngage is an insights-led customer engagement platform, that empowers marketers and product owners with AI-driven insights and the ability to instantly turn those insights into cross-channel experiences.N/A

    Netcore Cloud

    Score8.6 out of 10
    N/ANetcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is presented as a one-stop growth platform that enables marketers, growth, and product managers to drive conversations with customers across multiple touchpoints. Backed by AI/ML, Netcore Cloud enables website and mobile app brands to fuel omnichannel growth. The platform offers: - Actionable unified customer profiles by stitching user data from…N/A
    Pricing
    MoEngageNetcore Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MoEngageNetcore Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$1,000No setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    MoEngageNetcore Cloud
    Small Businesses
    Listrak
    Score9.3 out of 10
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    Marin Software
    Score9.1 out of 10
    Braze
    Score8.9 out of 10
    Enterprises
    Listrak
    Score9.3 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MoEngageNetcore Cloud
    Likelihood to Recommend
    8.8
    (2 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MoEngageNetcore Cloud
    Likelihood to Recommend
    MoEngage
    MoEngage is well suited for all tech-enabled businesses, as then one can integrate all the possible events or relevant metrics, push them on MoEngage, and then make meaningful insights out of that, and--most importantly--use those for improving their customer engagement. It's probably not suited for offline-only businesses, stores, etc.
    Incentivized
    Read full review
    Netcore Solutions Pvt Ltd
    This platform seems to be a perfect one for email marketing, newsletters, tracking of emails, etc. I've heard it's also a good platform for lead management, their scorring and grading, lead nurturing, building product related tracking such as API integration, retention cohorts, flows, etc. however, haven't tried that part personally.
    Incentivized
    Read full review
    Pros
    MoEngage
    • Basic use cases of Push Notifcation and Email enablement
    • Scheduling certain events with an API, as we have more APIs it's become very useful
    Incentivized
    Read full review
    Netcore Solutions Pvt Ltd
    • Increase in the number of customers as the conversion of users is increasing.
    • Strategically targeting customers according to their taste.
    • Deliver instant SMS, emails etc. which is great.
    • Single click analytic reports.
    Incentivized
    Read full review
    Cons
    MoEngage
    • Attribution
    • Onboarding could be faster
    Incentivized
    Read full review
    Netcore Solutions Pvt Ltd
    • Need a mobile app too, so that we can access it easily. It is only cloud-based.
    • Costly.
    Incentivized
    Read full review
    Likelihood to Renew
    MoEngage
    Considering the inability to scale and the bad service level provided by MoEngage not sure if the organization will continue with the renew
    Incentivized
    Read full review
    Netcore Solutions Pvt Ltd
    No answers on this topic
    Support Rating
    MoEngage
    It's good and mostly on-time support. But they have a lot of demand, hence at times, they take some time to get back to us. Overall, they know their game and most of the people we spoke with knew their domain very well.
    Incentivized
    Read full review
    Netcore Solutions Pvt Ltd
    No answers on this topic
    Alternatives Considered
    MoEngage
    Haven't evaluated other tools because back then there is urgent need and expected that they could provide on of the best quality service but in fact when being pushed for the scale for the growth of the company, it seems that MoEngage team is not able to cope up with the speed.
    Incentivized
    Read full review
    Netcore Solutions Pvt Ltd
    Netcore Smartech offers much wide range of products and services instead of just the ones related to Marketing. It offers lead management, their scoring and the sales cycles which the Sales teams can also use in future. Also, it offers a lot more integrations and automations which can sincerely help sales teams define their flow and daily processes.
    Incentivized
    Read full review
    Return on Investment
    MoEngage
    • It has increased our customer retention.
    • Improved average revenue per user through cross-sell campaigns
    • It has helped us make faster decisions through real-time analytics.
    Incentivized
    Read full review
    Netcore Solutions Pvt Ltd
    • Increase in revenue.
    • Cost reduction.
    • Lead generation, gaining new customer, retaining old customers.
    • Brand and campaigns promotions easily and effectively.
    Incentivized
    Read full review
    ScreenShots

    MoEngage Screenshots

    Screenshot of Insights and action on the same screen - Once user data is analyzed, a new campaign can be started without going to a new tab/page.Screenshot of Predictive Segmentation based on RFM Analysis - In addition to user-defined segments, MoEngage comes with predictive segments based on RFM ( Recency, Frequency and Monetary) Analysis. This splits users into segments like 'Potential Loyalists' and 'About to Sleep', so relevant campaigns can be run to convert them.

    Netcore Cloud Screenshots

    Screenshot of Build a 360 degree customer viewScreenshot of Insights to fuel customer engagement strategiesScreenshot of Create no-code product experiencesScreenshot of Trigger 1:1 product recommendationsScreenshot of Gather user data from multiple channels (both offline and online) and create actionable unified customer profiles on our Customer Data platform