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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MobaXTerm

    Score9.6 out of 10
    N/AMobaXterm is presented as an enhanced terminal for Windows with X11 server, tabbed SSH client, and network tools. From this console window, users can run any Unix commands need: ls, cd, grep, awk, tail, cut, sed, wget, rsync, telnet, ssh, rlogin, rsh, etc.

    $69

    one-time fee per user

    Zoho Assist

    Score8.4 out of 10
    N/AZoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.

    $12

    per technician/per month

    Pricing
    MobaXTermZoho Assist
    Editions & Modules
    No answers on this topic
    Remote Support - Standard
    $12
    per technician/per month
    Unattended Access - Standard
    $12
    25 unattended computers/per month
    Remote Support - Professional
    $18
    per technician/per month
    Unattended Access - Professional
    $18
    25 unattended computers/per month
    Remote Support - Enterprise
    $28
    per technician/per month
    Offerings
    Pricing Offerings
    MobaXTermZoho Assist
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    MobaXTermZoho Assist
    Considered Both Products
    Mobatek
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    94%
    Would buy again
    15 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    94%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    93%
    Implementation went as expected
    14 Answers
    Features
    MobaXTermZoho Assist
    Remote Administration
    Comparison of Remote Administration features of MobaXTerm and Zoho Assist
    Feature
    MobaXTerm
    9.0
    5 Ratings
    10% above category average
    Zoho Assist
    7.1
    12 Ratings
    13% below category average
    Screen sharing9.53 Ratings6.611 Ratings
    File transfer9.55 Ratings6.811 Ratings
    Instant message9.02 Ratings3.712 Ratings
    Secure remote access with Smart Card authentication9.01 Ratings10.02 Ratings
    Access to sleeping/powered-off computers9.01 Ratings2.210 Ratings
    Over-the-Internet remote session9.34 Ratings6.812 Ratings
    Initiate remote control from mobile8.01 Ratings6.87 Ratings
    Remote management of servers & workstations9.55 Ratings6.88 Ratings
    Remote Active Directory® management8.02 Ratings4.43 Ratings
    Centralized management dashboard9.33 Ratings8.98 Ratings
    Session record9.04 Ratings9.76 Ratings
    Annotations8.52 Ratings10.06 Ratings
    Monitoring and Alerts8.52 Ratings7.14 Ratings
    Multi-platform remote control9.33 Ratings9.06 Ratings
    Best Alternatives
    MobaXTermZoho Assist
    Small Businesses
    N-able Take Control
    Score8.6 out of 10
    N-able Take Control
    Score8.6 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9 out of 10
    Remote Desktop Manager
    Score9 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MobaXTermZoho Assist
    Likelihood to Recommend
    9.8
    (5 ratings)
    6.7
    (12 ratings)
    Usability
    9.5
    (4 ratings)
    8.7
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.3
    (5 ratings)
    User Testimonials
    MobaXTermZoho Assist
    Likelihood to Recommend
    Mobatek
    MobaXTerm shines when executing commands for large numbers of Network appliances like Switches or routers. As network Engineers, when managing an extensive infrastructure, we need tools to reduce time and work. MobaXterm Split and MultiExec features helped me push configuration changes for more than 100 Switches within a few hours.
    Incentivized
    Read full review
    Zoho
    If you have many remote users in challenging-to-access locations and they use multiple platforms (Windows, Mac, Linux), Zoho Assist is the solution. If you have a limited budget, you'll like Zoho Assist pricing. If you have a large team of IT technicians, you'll appreciate Zoho Assist's concurrent usage licensing.
    Incentivized
    Read full review
    Pros
    Mobatek
    • Storing ssh session setting for easy click and go access
    • Various Network scanning tools easy to use even for non-technical people
    • SFTP filesystem browser is simple and straightforward
    Incentivized
    Read full review
    Zoho
    • One user's computer screen is black, no task bar and start button, after system crush, Unattended Access help me remote control it and use tools under quick Launch to change system settings and created new account for the user, so she can work few hours later.
    • One user computer need help vpn setup but it is not on Unattended Access list, so I create a temporarily Remote Support session, send the link to him by WhatsApp, after he download and install agent, I can connect and remote control it.
    • Sometimes user computer has randomly happening issue, I will connect it by Zoho Assist, record the remote screen, then will catch the issue and know it's triggered
    • sometimes I use video chat as a meeting tool with users
    • The file transfer by web client is useful for me, most of time is to upload files into user computer when it is not able to access our network drive
    Incentivized
    Read full review
    Cons
    Mobatek
    • password manager is a pain to get to
    • when I sign out of an RDP session, the tab should close on its own. If I lose connection, then the Reconnect option can be shown
    • It should be able to update on its own, not through download and basically a reinstall
    Incentivized
    Read full review
    Zoho
    • Instructions to the tech and the person receiving support could be more clear.
    • Providing mobile support is still a bit clunky. Interacting with the user's device on the other end is not totally functional.
    • It would be nice to have a PC app to use instead of accessing via the browser.
    Incentivized
    Read full review
    Usability
    Mobatek
    It's very easy for any IT administrator to use, it's highly customizable and you can download it free for personal use. It supports every protocol you can think of, has built in power shell and allows for drag and drop of SFTP file browser. I recommend this tool for any IT professional.
    Incentivized
    Read full review
    Zoho
    Zoho Assist has proven to be a highly effective and reliable tool that I use on a daily basis. While the "wake up" feature occasionally fails to respond, this seems more likely due to network connectivity issues rather than a flaw in Zoho Assist itself. On rare occasions, the unattended access installation doesn't appear on the administrator's dashboard, which could potentially be caused by firewall restrictions rather than a problem with the software. Aside from these minor and infrequent issues, the platform has consistently performed well and has become an essential part of my workflow.
    Incentivized
    Read full review
    Support Rating
    Mobatek
    No answers on this topic
    Zoho
    Support is terrible. Quick to initially respond with the boilerplate "The information provided by you should be sufficient for my development team to analyse this further. I shall also write back to you as soon as I get an update from them on this
    regard." And then you will hear nothing more from them. Chase further and you'll get stock responses such as "Our development team are still looking into this," etc.
    Read full review
    Implementation Rating
    Mobatek
    No answers on this topic
    Zoho
    Make it easier to deploy mulitple agents for different departments.
    Incentivized
    Read full review
    Alternatives Considered
    Mobatek
    The list is not working, but comparing is not so great to other. The great best think of MobaXTerm is the unifing of the various program into one. The organization by folders, the storing of keys, the licence managemnt for teams. I liked much and was a plus it have some server utilities.
    Incentivized
    Read full review
    Zoho
    The value for Zoho Assist and the functionality is superior to what is now known as LogMeIn Resolve. I knew it before as Goto Assist. My decision to try out and ultimately purchase Zoho Assist has been a great one for my business. I am glad I heard about Zoho Assist and will continue using them for years to come.
    Incentivized
    Read full review
    Return on Investment
    Mobatek
    • No subscription fee: you can purchase it once and use for many years
    • Easy to use - no need to spend time on learning how to use
    Incentivized
    Read full review
    Zoho
    • Zoho Assist helped in managing our files and records even if ours is not an Enterprise version.
    • Connectivity is maintained despite having faced some latency issues, thus allowing us to save more time and money.
    • Low maintenance costs, since Zoho Assist is cloud-based
    Incentivized
    Read full review
    ScreenShots

    MobaXTerm Screenshots

    Screenshot of MobaXterm Xserver with SSH, telnet, RDP, VNC and X11Screenshot of the MobaXterm terminal, dark.Screenshot of the MobaXterm ribbon / toolbar.

    Zoho Assist Screenshots

    Screenshot of On-demand Remote SupportScreenshot of Browser-based Remote SupportScreenshot of Unattended Access to remote computersScreenshot of Detailed Analytics