Mixmax vs. PhoneBurner

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mixmax
Score 8.8 out of 10
N/A
Mixmax, a sales engagement platform for businesses using Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. This product amplifies AEs, CSMs, and anyone in a customer-facing role, not just SDRs. By automating repetitive tasks and organizing their daily workflows, Mixmax aims to increase reps' productivity and empowers them with tools that help them sell. The vendor offers 5…
$29
per user/per month
PhoneBurner
Score 8.0 out of 10
Small Businesses (1-50 employees)
PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.
$165
per month per user
Pricing
MixmaxPhoneBurner
Editions & Modules
SMB
$29
per user/per month
Growth
$65
per user/per month
Free Plan
Free
Enterprise
Contact sales team
Standard
$165
per month per user
Professional
$195
per month per user
Premium
$215
per month per user
Offerings
Pricing Offerings
MixmaxPhoneBurner
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details15% discount available with an annual contract. No setup fees. No per minutes fees. No credit card free trial. Admin account is free unless engaged in dialing.
More Pricing Information
Community Pulse
MixmaxPhoneBurner
Features
MixmaxPhoneBurner
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Mixmax
-
Ratings
PhoneBurner
7.4
Ratings
3% above category average
Contact preview00 Ratings8.60 Ratings
Dialer-CRM integration00 Ratings6.70 Ratings
Call notes & tags00 Ratings5.80 Ratings
Automatic call logging00 Ratings8.70 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Mixmax
-
Ratings
PhoneBurner
9.2
Ratings
19% above category average
Outbound dialing00 Ratings9.00 Ratings
Inbound routing00 Ratings8.90 Ratings
Custom caller ID00 Ratings9.00 Ratings
Click-to-call00 Ratings9.30 Ratings
Recorded voicemail drop00 Ratings9.80 Ratings
Dialer contact import00 Ratings9.40 Ratings
Campaign & list management00 Ratings9.40 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Mixmax
-
Ratings
PhoneBurner
9.2
Ratings
20% above category average
Follow-up calls00 Ratings9.40 Ratings
Dialer reporting & analytics00 Ratings8.70 Ratings
Dialer compliance00 Ratings9.40 Ratings
Best Alternatives
MixmaxPhoneBurner
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
HubSpot Sales Hub
HubSpot Sales Hub
Score 8.5 out of 10
CloudTalk
CloudTalk
Score 7.2 out of 10
Enterprises
Outreach
Outreach
Score 8.5 out of 10
Dialpad Sell
Dialpad Sell
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MixmaxPhoneBurner
Likelihood to Recommend
10.0
(0 ratings)
6.5
(0 ratings)
Usability
-
(0 ratings)
9.3
(0 ratings)
Support Rating
9.0
(0 ratings)
8.6
(0 ratings)
User Testimonials
MixmaxPhoneBurner
Likelihood to Recommend
Mixmax is very well suited for sharing calendar availability via email with a client. Multiple time blocks can be shared, and the bridge between Gmail and other colleagues allows you to hold a meeting time on calendars to prevent overbooking with colleagues. This is extremely helpful when scheduling a large call and juggling many people's schedules.
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I think it would be great in any mid size to large scale sales team. With our ability as managers to go through every call or even join calls live is a huge way that it can help any sales manager and team really ramp up their sales strategy.
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Pros
  • The scheduling integration is really easy for email recipients. It is quite literally one-click for them to schedule an event from a meeting time list interface.
  • The interface is extremely well-designed and intuitive across the board. This makes it really easy to learn their software and integrate it into your workflow.
  • Their pricing is *extremely* convenient for startups. Their "starter" plan is extremely affordable (currently $9/month/user), and includes unlimited tracking, templates, reminders, automation, etc... Basically, everything you would need to upgrade your email automation workflow.
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  • It is super easy to upload the lead list and keep everything in a unified and easy to use record.
  • Time savings in the case of calling more than 50 people during a single day for example.
  • Extremely friendly interface and reliable software.
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Cons
  • On occasion, Mixmax fails to sync to my email and I've had to reach out to support to remedy the issue.
  • Offering "link click tracking" for the lowest plan would be great for users, especially those new to the software so they can realize more of the benefits.
  • For the lower plan, I wish email opens were able to be tracked when sending to multiple people in the same email.
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  • Could be a little better on the pricing.
  • Could offer a better central administrative function.
  • Could provide more updates to the app.
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Usability
No answers on this topic
The capacity to stack enormous records and dial those down quickly, without manual cycles, is the best aspect of the application. Another incredible component is the more current rundown stacking device, which permits you to make another envelope for the contacts on the fly, settling on sorted out decision crusades truly simple to begin.
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Support Rating
Every time I have reached out to Mixmax I automatically get an email from a trained professional who has perfect insight into my issue with an understandable reason to why I am having and issue offers me a solution. The wait time is only around 5 minutes and they are always offering sympathy in certain situations.
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Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.
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Alternatives Considered
Truly is easier for phone capabilities (letting customers call you back and having it go to your phone but still being a fake number), while mixmax is much better for email sending and tracking via gmail. Truly had no email capabilities when I was using it, so it was only helpful for phone. However mixmax could improve its phone capabilities
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We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales.
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Return on Investment
  • Email tracking gives me the results of emails, whether or not the client is interested when they open and read the email which makes it the best platform.
  • The automated sending email is the big feature in Mixmax, the system automatically send the email on respective entries which actually saves the time and help in be productive at work.
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  • [I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail).
  • [I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling.
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ScreenShots

PhoneBurner Screenshots

Screenshot of the dialing interfaceScreenshot of PhoneBurner's spam flag and answer rate solutionScreenshot of an overview of PhoneBurner's lead routingScreenshot of an illustration of a call workflowScreenshot of PhoneBurner's inbuilt analyticsScreenshot of Connect Scores pickup probability