Mitratech Mineral vs. Zywave Client Cloud - Enrollment & Onboarding

It is very appropriate for new hires to be able to take training during on-boarding. for customer service, safety, and some policy training. It is also great for OSHA training. They have great management training, especially for first time managers. Also have HR training and updates as well for HR staff or HR staff new to their roles.

Incentivized

If you are sick of emailing reminders and sending people their own stuff, this can be a great tool to use for employees to have 24/7 access to their prescription plan and other info. I really appreciate it that my company uses this. It has greatly reduced the burden on our HR staff.

Incentivized

• The law alerts are great especially since we are in two different states
• They have an elaborate course catalog of training and the dashboard is a great tool when keeping track of the staff accomplishments
• I especially like the Checklist they have in the Resources tool to ensure nothing is missed so we can stay in compliance
• The template toolkits are very easy to understand and follow

Incentivized

• Benefit enrollment
• Document management
• Yearly benefit management and optional coverage

Incentivized

• Deleting employees from the system could be easier
• Adding your own content would be a nice feature
• Setting up your own dashboard would be nice

Incentivized

• The interface
• The UI

Incentivized

User adoption is low within the client base that we have implemented this at and unless it can offer full EDI capabilities we will not be able to move away from Employee Navigator or Plan Source solutions

Incentivized

From a user's standpoint, the platform was really easy to navigate, both from the employer and employee standpoints. I had no issues uploading employee information so they had access on day one, and I often helped employees access the platform and make sure they were set to complete their training. It was not often that we encountered an error, and when we did, it was easy to resolve for the employees.

Incentivized

ThinkHR Learn provides many helpful resources for the HR professional.

Incentivized

We previously used ThinkHR, which I believe changed to Mineral. Outside of that, it was really just manual training with presentations and slide decks.

Incentivized

We actually use HRconnection with a select few clients and use Employee Navigator, Plan Source, and ThinkHR because our clients or the carriers offered them to us as an online enrollment or training options

Incentivized

• It has definitely been positive, but I'm not sure how I could measure the ROI. I feel it has given me more insight into certain situations, such as dealing with millennial employees, and has helped me to grow as a leader in my organization.

Incentivized

• Less time spent asking HR to send me documents
• Easily see my enrollments
• Signing up for additional benefits I may have forgotten about like an HSA or FSA

Incentivized