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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Miro

    Score9.2 out of 10
    N/AMiro empowers cross-functional teams to flow from early discovery through final delivery on a shared, AI-first canvas. With the canvas as the prompt, Miro’s AI capabilities keep teams in the flow of work, and scale shifts in ways of working.

    $10

    per month per user

    Zimbra

    Score7 out of 10
    N/AZimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.N/A
    Pricing
    MiroZimbra
    Editions & Modules
    1. Free - To discover what Miro can do. Always free
    $0
    2. Starter - Unlimited and private boards with essential features
    $8
    per month (billed annually) per user
    3. Business - Scales collaboration with advanced features and security
    $16
    per month (billed annually) per user
    4. Enterprise - For work across the entire organization, with support, security and control, to scale
    contact sales
    annual billing per user
    No answers on this topic
    Offerings
    Pricing Offerings
    MiroZimbra
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.—
    More Pricing Information
    Community Pulse
    MiroZimbra
    Considered Both Products
    Miro
    Chose Miro
    Lucidchart, Microsoft Visio, diagrams.net, Google Drawings, Canva, Google Jamboard, Mural
    Many of the applications listed above are really great at some things, and not so much at others. Visio is great for creating diagrams, but not as great with images, connecting documents, …
    Incentivized
    Synacor
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    5762 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    3761 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    5798 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    2278 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    2430 Answers
    No answers on this topic
    Features
    MiroZimbra
    Project Management
    Comparison of Project Management features of Miro and Zimbra by Synacor
    Feature
    Miro
    -
    Ratings
    Zimbra by Synacor
    9.0
    6 Ratings
    16% above category average
    Task Management00 Ratings9.86 Ratings
    Gantt Charts00 Ratings8.13 Ratings
    Scheduling00 Ratings9.85 Ratings
    Workflow Automation00 Ratings7.23 Ratings
    Mobile Access00 Ratings9.76 Ratings
    Search00 Ratings9.86 Ratings
    Visual planning tools00 Ratings8.53 Ratings
    Communication
    Comparison of Communication features of Miro and Zimbra by Synacor
    Feature
    Miro
    -
    Ratings
    Zimbra by Synacor
    6.6
    9 Ratings
    18% below category average
    Chat00 Ratings7.07 Ratings
    Notifications00 Ratings5.18 Ratings
    Discussions00 Ratings2.07 Ratings
    Surveys00 Ratings7.72 Ratings
    Internal knowledgebase00 Ratings7.73 Ratings
    Integrates with GoToMeeting00 Ratings7.63 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.04 Ratings
    Integrates with Outlook00 Ratings7.53 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Miro and Zimbra by Synacor
    Feature
    Miro
    -
    Ratings
    Zimbra by Synacor
    5.5
    10 Ratings
    35% below category average
    Versioning00 Ratings5.19 Ratings
    Video files00 Ratings1.29 Ratings
    Audio files00 Ratings1.29 Ratings
    Document collaboration00 Ratings5.19 Ratings
    Access control00 Ratings8.75 Ratings
    Advanced security features00 Ratings9.76 Ratings
    Integrates with Google Drive00 Ratings6.62 Ratings
    Device sync00 Ratings6.64 Ratings
    Best Alternatives
    MiroZimbra
    Small Businesses
    Lucid Visual Collaboration Suite
    Score8.5 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Lucid Visual Collaboration Suite
    Score8.5 out of 10
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Lucid Visual Collaboration Suite
    Score8.5 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MiroZimbra
    Likelihood to Recommend
    9.2
    (5571 ratings)
    8.0
    (10 ratings)
    Likelihood to Renew
    9.5
    (149 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (104 ratings)
    7.0
    (1 ratings)
    Availability
    9.8
    (16 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (46 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (3586 ratings)
    8.0
    (1 ratings)
    Configurability
    7.9
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (3934 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (15 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.2
    (5 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.8
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    MiroZimbra
    Likelihood to Recommend
    Miro
    Miro is the ideal tool where a highly collaborative environment is needed in order to be productive. Projects or ideas that are complex and require input from many people all at once are where Miro really shines. Where Miro is not ideal is when it becomes the 'source of truth' for information. Because it is very collaborative and editable by all, it's not the right tool for maintaining comprehensive information, or 'south of truth' IE project plan commitments etc.
    Incentivized
    Read full review
    Synacor
    Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
    Incentivized
    Read full review
    Pros
    Miro
    • Especially useful project planning with functions like whiteboard and great collaboration features.
    • Miros presentation mode is great for walking people through and explaining a concept.
    • If someone can’t join a meeting, we record a Talktrack. Its like a mini-presentation that people can watch later. Can be extremely useful at times.
    Incentivized
    Read full review
    Synacor
    • Filter emails with specific information required.
    • Very good storage capacity.
    • Has a mobile version and another web.
    • It has a friendly and modern graphic interface.
    • It is compatible with all operating systems.
    Read full review
    Cons
    Miro
    • When using the find functionality to locate an item in a Miro board, I do not like that it keeps my previous searched term. Other programs, like Excel, do this but they have it so that you can easily overwrite the previously-searched term.
    • It would be helpful if you could search by a particular frame, instead of the entire board. For our quarterly backlog review, we often have items that carry over, so there are duplicates on the board. Being able to search by a frame would make this easier.
    • Understanding who can access a board is not always clear to me.
    Incentivized
    Read full review
    Synacor
    • Zimbra's mobile application leaves much to be desired; it is its weakest point.
    • This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
    • Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
    • The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
    • Zimbra lacks a robust integrated chat system, which its competitors offer.
    • It lacks AI integration.
    Incentivized
    Read full review
    Likelihood to Renew
    Miro
    I have advocate for the renew of Miro quite few times, however, it is not under my control as the decision is made in another team with their own budget. I would buy for my own entrepreneur projects (1-2 members) as I do know the value and work there 100%. So, I would pay out of my own pocket to get the value. However, If I wouldn't know the value it provides, it would be hard to decide with the current freemium features
    Incentivized
    Read full review
    Synacor
    No answers on this topic
    Usability
    Miro
    My rating for Miro is 10 because it has delivered excellent outcomes for my team. We can now plan in real time before taking any action, and anyone can participate in the plans we are creating to boost our company's sales. We all have good plans and strategies for the target audience, so most team members are able to create a good incentive
    Incentivized
    Read full review
    Synacor
    The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
    Incentivized
    Read full review
    Reliability and Availability
    Miro
    I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
    Incentivized
    Read full review
    Synacor
    No answers on this topic
    Performance
    Miro
    Sometimes it gets quite slow and there is a correlation between this and the size of the board. Hence we are trying to segment the boards based on product stages or projects so that the size doesn't go big. When you go from discovery to delivery on a simple board, it will get large and difficult to load, even crash or go white screen
    Incentivized
    Read full review
    Synacor
    No answers on this topic
    Support Rating
    Miro
    We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
    Incentivized
    Read full review
    Synacor
    No answers on this topic
    Online Training
    Miro
    There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
    Incentivized
    Read full review
    Synacor
    No answers on this topic
    Implementation Rating
    Miro
    Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
    Incentivized
    Read full review
    Synacor
    Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
    Incentivized
    Read full review
    Alternatives Considered
    Miro
    We tested every product, but the biggest problem we encountered was that most of them required plugins in order to centralize all of our work. Other problems included the products' excessive price, which was higher than Miro's. Last but not least, Miro offered us an all-in-one solution.
    Incentivized
    Read full review
    Synacor
    Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
    Incentivized
    Read full review
    Scalability
    Miro
    Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component
    Incentivized
    Read full review
    Synacor
    No answers on this topic
    Return on Investment
    Miro
    • Helped to minimise the use of multiple softwares and applications for several different workflows.
    • Miro has enhanced overall productivity and project quality through intensive discussions and brainstorming sessions.
    • A great choice in terms of ROI as Miro offers a wide range of capabilities and features.
    Incentivized
    Read full review
    Synacor
    • Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
    • Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
    • The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
    Incentivized
    Read full review
    ScreenShots

    Miro Screenshots

    Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.

    Zimbra Screenshots

    Product screenshotProduct screenshotProduct screenshot