TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Minitable

    Score6.3 out of 10
    N/AMinitable is a light weighted restaurant SaaS platform.

    $79

    per month

    OpenTable

    Score8.6 out of 10
    N/AOpenTable is an online reservation system and reputation management technology for restaurants, bars, hotels, as well as takeout and delivery services, providing "Near Me" location services for customers to bolster reservations and online orders for businesses, a ratings and reviews aggregation and response management tool, and benchmark analysis.

    $29

    per month

    Pricing
    MinitableOpenTable
    Editions & Modules
    No answers on this topic
    Basic
    $29
    per month
    Core
    $249
    per month
    Pro
    $449
    per month
    Offerings
    Pricing Offerings
    MinitableOpenTable
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    MinitableOpenTable
    Small Businesses
    Sogolytics
    Score9 out of 10
    Google Business Profile
    Score8.6 out of 10
    Medium-sized Companies
    Sogolytics
    Score9 out of 10
    Google Business Profile
    Score8.6 out of 10
    Enterprises
    Verint Voice of the Customer
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MinitableOpenTable
    Likelihood to Recommend
    6.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    MinitableOpenTable
    Likelihood to Recommend
    Minitable
    Some scenarios where it has helped me was where there was a large group of customers on sight who all wanted to eat but we wanted to provide individual meals to them, so we used Minitable to show them the menu in the morning and have them submit their order by 10:30 am to put in the order and have it ready by 11:30. It was not so appropriate for smaller groups where some did not have an account to Minitable.
    Read full review
    OpenTable
    It all comes down to budget and options. Most places that can be found in the app are in the upper price range, so if the company is paying for the meal we immediately look for something in OpenTable. If each one of us is paying for its meal, the selection process might be a bit longer and we might have to make the reservation via phone call or just show up and hope we get a table.
    Incentivized
    Read full review
    Pros
    Minitable
    • Easy ordering.
    • No waiting in line.
    • No processing fees.
    Read full review
    OpenTable
    • Reservations are reliable.
    • Options are well organized and that speed decision making.
    • The ability to save restaurants I liked.
    • UI is clean, color scheme looks good.
    • Lots of information about the place is provided, including specific price range and safety precautions.
    Incentivized
    Read full review
    Cons
    Minitable
    • Some menus are proven difficult.
    • Not everyone has an account so they do have to make one to use.
    • Sometimes communications are a bit much through emails.
    Read full review
    OpenTable
    • Having more places on it.
    • Better suggestions by location. I live in the border with US and even though I open the app on the mexican side, it suggests US restaurants.
    Incentivized
    Read full review
    Alternatives Considered
    Minitable
    I do not like using Airkit at all, but I would say Minitable is comparable to DoorDash.... just cannot reserve a table on DoorDash like you can on Minitable. Minitable is more business-friendly than DoorDash and Airkit. I would only use Minitable in a business setting and I would use DoorDash in a personal setting.
    Read full review
    OpenTable
    No answers on this topic
    Return on Investment
    Minitable
    • There are no processing fees, so company does not have to pay for ordering.
    • Paying for customers meals is never great on ROI but must be done.
    • Customers enjoy picking their own meal and having it delivered.
    Read full review
    OpenTable
    • It's hard to calculate but it saves time and time is money.
    • Helps take into account the expense process because we know what kind of payment type we can use at each place.
    • Helps us select the correct place if we are going to talk shop or just team-build.
    Incentivized
    Read full review
    ScreenShots