TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mindsay

    Score7 out of 10
    N/AThe Mindsay chatbot supports customer interactions. Mindsay helps customer service teams by allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, Mindsay aims to help companies build their customer service automation strategy, from simple to sophisticated, allowing for automation of customer interactions.N/A

    SAP Extension Suite (discontinued)

    Score8.3 out of 10
    N/AThe SAP Extension Suite (formerly part of the SAP Cloud Platform) is a legacy solution that enabled businesses to rapidly build and enhance applications, processes and experiences, with the goal of driving agility and flexibility, while extending the value of applications. The product has obsolesced, and modern offerings including SAP Build or theN/A
    Pricing
    MindsaySAP Extension Suite (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MindsaySAP Extension Suite (discontinued)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    MindsaySAP Extension Suite (discontinued)
    Considered Both Products
    Mindsay
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
    Best Alternatives
    MindsaySAP Extension Suite (discontinued)
    Small Businesses
    ZoomInfo Chat
    Score7.7 out of 10
    Firebase
    Score8.5 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Firebase
    Score8.5 out of 10
    Enterprises
    AWS Chatbot
    Score9.4 out of 10
    Qlik Analytics Platform
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MindsaySAP Extension Suite (discontinued)
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (17 ratings)
    User Testimonials
    MindsaySAP Extension Suite (discontinued)
    Likelihood to Recommend
    Mindsay
    No answers on this topic
    Discontinued Products
    The adoption of SAP Extension Suite is growing significantly and it has become a strategic platform for our company. SAP Extension Suite will most likely meet the requirements of most companies to get beyond small workgroup apps and tackle more strategic requirements. The most important thing that SAP Extension delivers is a single UI for development effort for web and mobile deployment.
    Incentivized
    Read full review
    Pros
    Mindsay
    No answers on this topic
    Discontinued Products
    • Reduces the length and cost of system development and integration
    • Empowers developers to acquire a new skill to deliver applications and other services efficiently
    • Enabled the innovation team to transform the way services are accessed and delivered
    • Ensures scalability of apps used simultaneously by thousands of customers
    Incentivized
    Read full review
    Cons
    Mindsay
    No answers on this topic
    Discontinued Products
    • It was a bit of a hassle to configure at first but once setup it's easy and fast.
    • At a certain time they removed key items used in pipelines to force upgrades.
    • The new UI though works well feels less intuitive than the previous one.
    Incentivized
    Read full review
    Alternatives Considered
    Mindsay
    No answers on this topic
    Discontinued Products
    We have been able to work in a much more agile way with SAP Extension Suite, and there is a lot of excitement that developing with this platform is significantly faster. SAP Extension Suite is the perfect fit to build great-looking applications that work on any form factor, be it [a] smartphone, laptop, or tablet, and within budget.
    Incentivized
    Read full review
    Return on Investment
    Mindsay
    No answers on this topic
    Discontinued Products
    • Faster development cycle due to native integration with SAP products
    • Negative short-term ROI due to the lack of training material and significant differences with the previous version of the same tool (SAP Web IDE)
    • Tighter integration with corporate programming guidelines since SAP Extension Suite offers great integration with DevOps pipeline solutions
    Incentivized
    Read full review
    ScreenShots

    Mindsay Screenshots

    Screenshot of Mindsay Conversational AI platform overviewScreenshot of Mindsay Chatbot ChannelsScreenshot of Mindsay Chatbot IntegrationsScreenshot of Mindsay Bot to Agent Handover

    SAP Extension Suite (discontinued) Screenshots

    Screenshot of SAP FioriScreenshot of SAP Intelligent Robotic Process AutomationScreenshot of SAP Business Application StudioScreenshot of Build a mobile appScreenshot of Mobile app client