Mindsay vs. SAP Conversational AI (discontinued)

Mindsay

1 Reviews and Ratings

SAP Conversational AI (discontinued)

65 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Mindsay	Score7 out of 10	N/A	The Mindsay chatbot supports customer interactions. Mindsay helps customer service teams by allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, Mindsay aims to help companies build their customer service automation strategy, from simple to sophisticated, allowing for automation of customer interactions.	N/A
SAP Conversational AI (discontinued)	Score6.8 out of 10	N/A	SAP Conversational AI was a platform used to build chatbots and digital assistants in SAP integration. Starting January 2023, SAP Conversational AI, SAP’s chatbot building platform has been set to maintenance mode. Existing customers can continue to use the enterprise edition of the product until the end of their contract.	N/A

Pricing

Mindsay

SAP Conversational AI (discontinued)

No answers on this topic

No answers on this topic

Pricing Offerings
Mindsay	SAP Conversational AI (discontinued)
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
Yes	Yes

Optional

No setup fee

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Community Pulse
Key User Insights
	Mindsay	SAP Conversational AI (discontinued)
Considered Both Products	Mindsay No answer on this topic	SAP Ashley Lanzoni Software Engineer in Information Technology at Niantic, Inc. (Computer Software, 501-1000 employees) Chose SAP Conversational AI (discontinued) They are ideal for creating different chatbots for different business entities. It supports different languages, I can implement it with messaging platforms like Slack, Telegram, and many more... Incentivized Helpful?
	Would buy again
	No answers on this topic	94% Would buy again 30 Answers
	Delivers good value for the price
	No answers on this topic	91% Delivers good value for the price 21 Answers
	Happy with the feature set
	No answers on this topic	91% Happy with the feature set 29 Answers
	Lived up to sales and marketing promises
	No answers on this topic	94% Lived up to sales and marketing promises 16 Answers
	Implementation went as expected
No answers on this topic	96% Implementation went as expected 24 Answers

User Ratings
	Mindsay	SAP Conversational AI (discontinued)
Likelihood to Recommend	- (0 ratings)	7.4 (37 ratings)
Usability	- (0 ratings)	7.7 (2 ratings)
Availability	- (0 ratings)	8.2 (2 ratings)
Performance	- (0 ratings)	8.2 (2 ratings)
Support Rating	- (0 ratings)	6.5 (32 ratings)

User Testimonials
	Mindsay	SAP Conversational AI (discontinued)
Likelihood to Recommend	Mindsay No answers on this topic	SAP It would be most suitable to help you attain swift conversation flows as you engage with your audiences. The bots are also of indispensable value in handling repetitive tasks around the firm such as automated HR resourcing expeditions or marketing campaigns or any other important but monotonous tasks. I however admit that analyzing the bot's performance is quite complex, have an RPA specialist around. Incentivized Mary Ramirez Assistant Director Of Information Technology Read full review
Pros	Mindsay No answers on this topic	SAP SAP has helped me manage my teams cost in material management. SAP Conversational AI has provided with the goal of developing bot analytics to respond to common user face issues when reporting troubleshooting issues with software equipment as well as technical equipment. Has helped deploy new bots to increase response time to employees who require assistance with ordering equipment software as well as application development in software ordering. Incentivized Steven Gomez Engineer II \| Scientific Associate II Read full review
Cons	Mindsay No answers on this topic	SAP SAP can certainly provide better and more clear documentation on how to customize and deploy the chatbot/use SAP Conversational AI. There is lot less developer community around SAP Conversational AI so it is hard to get help from outside developers and experts on best practices, hacks and existing applications/integrations. It is hard to use SAP Conversational AI outside SAP S/4HANA Cloud, for example on AWS or GCP or in a multi cloud environment. Incentivized Aditya Mohan Manager Read full review
Usability	Mindsay No answers on this topic	SAP No answers on this topic
Reliability and Availability	Mindsay No answers on this topic	SAP No answers on this topic
Performance	Mindsay No answers on this topic	SAP No answers on this topic
Support Rating	Mindsay No answers on this topic	SAP No answers on this topic
Alternatives Considered	Mindsay No answers on this topic	SAP The platforms have similarities in terms of making the organization more data-driven. However, the use cases are different. SAP Analytics Cloud is used for reporting, deploying dashboards, and scheduling timely delivery of reporting and analytics. SAP Conversational AI is a more front-end product that end users can directly use to navigate the web application better. Both have strengths in their respective areas. Conversational AI is more recent and cutting edge. Incentivized Kunal Sonalkar Supply Chain Data Analytics & Machine Learning Read full review
Return on Investment	Mindsay No answers on this topic	SAP No answers on this topic
ScreenShots	Mindsay Screenshots	SAP Conversational AI (discontinued) Screenshots