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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Global Relay Archive

    Score9 out of 10
    N/AGlobal Relay, headquartered in Vancouver, offers Global Relay Archive, a system for managing and archiving unstructured data (e.g. IM, email, etc) in a compliant manner.N/A

    Mimecast Cloud Archive

    Score9.5 out of 10
    N/AMimecast Cloud Archive provides an archive storage solution for data retention, as well as search and retrieval of email, attachments and MS Teams conversations. The cloud archiving solution offers search capabilities for employees and automated tools for administrators that simplify management of mailboxes, e-discovery and litigation support.N/A
    Pricing
    Global Relay ArchiveMimecast Cloud Archive
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Global Relay ArchiveMimecast Cloud Archive
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Global Relay ArchiveMimecast Cloud Archive
    Considered Both Products
    Global Relay
    No answer on this topic
    Mimecast
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
    Best Alternatives
    Global Relay ArchiveMimecast Cloud Archive
    Small Businesses
    Amazon S3 Glacier
    Score9.1 out of 10
    Amazon S3 Glacier
    Score9.1 out of 10
    Medium-sized Companies
    Google Vault
    Score10 out of 10
    Google Vault
    Score10 out of 10
    Enterprises
    Microsoft Exchange Online Archiving
    Score10 out of 10
    Microsoft Exchange Online Archiving
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Global Relay ArchiveMimecast Cloud Archive
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.5
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.4
    (8 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (8 ratings)
    Performance
    -
    (0 ratings)
    8.6
    (8 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Global Relay ArchiveMimecast Cloud Archive
    Likelihood to Recommend
    Global Relay
    If you have a finance company and are bound by certain compliance rules then Global Relay is the gold standard. It does cost more than typical Exchange archival solutions so regular non-compliance organizations can look at other options. We have had multiple events that required the use of Global relay some simple some much more complicated. They came through every time.
    Incentivized
    Read full review
    Mimecast
    This is for any business that needs secure, tamper-resistant, long-term email storage. Mimecast cloud archive is the answer. Easy self-service user interface, Admin interface is generally pretty usable as well with a good level of granular permissions for delegation to support staff. It allows cost savings with email storage by implementing retention policies and offloading the storage to Mimecast.
    Incentivized
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    Pros
    Global Relay
    • legal searches
    • archive of all communications coming and going
    • extraction of data and delivery without users ever touching it
    Incentivized
    Read full review
    Mimecast
    • Sync and Recover is a great tool for when you need to recover emails quickly or in bulk.
    • The archive is nested in the mail protection admin portal, so it is easy to navigate between the recent mail in the protection portal (limited window of time) and the archive when searching for emails during investigations or troubleshooting.
    • The additional protection feature allows scanning of emails that land in the archive. This helps with internal to internal emails that might have been malicious, for instance from a compromised account.
    • The Mimecast for Outlook add-in is nice, although you can access it from the web as well, for seeing your own archives. If users are missing an email, they can look there on their own without submitting an IT support ticket.
    • We do not allow end users to restore their own, but that is a feature that exists as well.
    Incentivized
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    Cons
    Global Relay
    • Pricing is a bit high for data extraction
    Incentivized
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    Mimecast
    • The system runs slowly at times.
    • There are so many features, it can be difficult to find exactly how to perform some actions.
    • Emails are not automatically shown in their native format when searched you must click on the email and then request it be formatted in the proper format (HTML, plaintext, etc.).
    Incentivized
    Read full review
    Likelihood to Renew
    Global Relay
    No answers on this topic
    Mimecast
    The system does what we require of it and the support is good. No need to replace it at the moment.
    Incentivized
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    Usability
    Global Relay
    No answers on this topic
    Mimecast
    The archive is easy to use and the searching is highly customizable. You can easily search based on timeframe, sender, recipient, words, phrases, and attachments. The ability to search keywords within attachments, body, and subject line is incredibly helpful. We're able to quickly and easily find what we're looking for.
    Incentivized
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    Reliability and Availability
    Global Relay
    No answers on this topic
    Mimecast
    There is never an issue. Everytime I have needed to access my own personal search archive or globally search across the whole business it works each time. I cannot recall a time where the service was down when needed to be used and all our staff use it daily.
    Incentivized
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    Performance
    Global Relay
    No answers on this topic
    Mimecast
    The stability of the tool is the biggest factor, it has a fantastic uptime and the loading speed is exceptional. Long gone are the days of waiting for Outlook to open up a traditional PST archive, I can simply click, find what I need and go, usually, before outlook has opened the archive. It is an exceptionally efficient tool.
    Incentivized
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    Support Rating
    Global Relay
    No answers on this topic
    Mimecast
    It does a good job. The support team of the product was good and responsive and was also able to fix the issues I was experiencing at the time. It isn't perfect and takes some time to set up properly in the environment but once set up the product does what it is supposed to do which is what you are paying for.
    Incentivized
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    Implementation Rating
    Global Relay
    No answers on this topic
    Mimecast
    We used Mimecast professional services for the implementation and it was flawless as we were migrating from a competitor's product. The only downside was the amount of time required to ingest all the data as this was coming from a few different sources and in some cases it took months to migrate and index all the content. Apart from that the process was very well guided, with plenty of communication all throughout and without any major issues or downtime.
    Incentivized
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    Alternatives Considered
    Global Relay
    Exchange Online Archiving is fine but the gold standard for finance is Global Relay. Most clients will go outside of MS for compliance-related archiving.
    Incentivized
    Read full review
    Mimecast
    One of the big features of Mimecast is the ability to send large files. We used to use CItrix Sharefile for this but switched over to Mimecast's LFS for one large reason...since we are archiving all of our mail in Mimeast anyway we would have wanted these attachments, even if large, also available to if we go back to look at old emails. However just for usability sake I think Citrix Sharefile's large file send is more polished and probably works a little better. We just choose to use the Mimecast so we had a one stop shop when it came to email archiving
    Incentivized
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    Return on Investment
    Global Relay
    • The business can responsed appropiately to legal actions as required by law
    • The business can remain functioning
    • The product has worked 100% of the time
    Incentivized
    Read full review
    Mimecast
    • I can't put an exact dollar figure on it but Mimecast makes our company more efficient when it comes to email search and discovery.
    • Being heavily regulated it's great to have peace of mind when we're audited and I can just say we have Mimecast. Check that box off!
    • We were quite relieved when Mimecast stopped inbound attachments infected with WannaCry.
    • I enjoy the benefits of a cloud service so I don't have to manage hardware, deal with upgrades, or figure out complicated licensing schemes.
    Incentivized
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    ScreenShots

    Mimecast Cloud Archive Screenshots

    Product screenshotProduct screenshot