Mikogo

Given its narrow focus and inability to do that well, I cannot think of a scenario where Mikogo would be a fit. This software only provides 'attended' remote sessions whereby the person presenting their screen must also approve the connection of the user attempting to view or control their screen. While this has its place, it did not perform well in this limited scope.

Incentivized

• Collaboration audio/video - Very strong features. It simple and it just works as you expect. Especially multi-user collaboration capability.
• File sharing - Again, nothing fancy but works as advertised.
• Inexpensive- A single license allows for up to 25 participants and 3 concurrent calls. Even the free version is extremely capable and a good go-to option.

Incentivized

• Customer Support. Blog based and slow to respond
• Free version is limited

Incentivized

I have not had to use their support for anything other than setup.

Incentivized

Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best. Join.me & TeamViewer are a bit confusing for the novice small business person. My experience with LogMeIn has been that it's sluggish. GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training. I couldn't get Zoom to work right.

Incentivized

• Saves time and money in travel expenses to support remote locations for IT purposes.

Incentivized