Microsoft To Do vs. Service Autopilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft To Do
Score 9.3 out of 10
N/A
Microsoft To Do replaces the former Wunderlist task management tool.N/A
Service Autopilot
Score 8.0 out of 10
N/A
Service Autopilot, from BACKTELL in Richardson, is a business operations management system for small home services businesses.N/A
Pricing
Microsoft To DoService Autopilot
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft To DoService Autopilot
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft To DoService Autopilot
Features
Microsoft To DoService Autopilot
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft To Do
7.0
74 Ratings
9% below category average
Service Autopilot
8.0
1 Ratings
5% above category average
Task Management8.074 Ratings8.01 Ratings
Resource Management7.040 Ratings8.01 Ratings
Gantt Charts4.58 Ratings00 Ratings
Scheduling5.056 Ratings8.01 Ratings
Workflow Automation6.433 Ratings8.01 Ratings
Team Collaboration7.867 Ratings8.01 Ratings
Support for Agile Methodology5.117 Ratings00 Ratings
Support for Waterfall Methodology6.316 Ratings00 Ratings
Document Management6.937 Ratings8.01 Ratings
Email integration6.040 Ratings8.01 Ratings
Mobile Access10.070 Ratings00 Ratings
Timesheet Tracking6.613 Ratings00 Ratings
Change request and Case Management9.010 Ratings00 Ratings
Budget and Expense Management9.06 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Microsoft To Do
6.5
7 Ratings
15% below category average
Service Autopilot
-
Ratings
Quotes/estimates5.04 Ratings00 Ratings
Invoicing7.04 Ratings00 Ratings
Project & financial reporting7.96 Ratings00 Ratings
Integration with accounting software6.02 Ratings00 Ratings
Best Alternatives
Microsoft To DoService Autopilot
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
InEight
InEight
Score 8.3 out of 10
InEight
InEight
Score 8.3 out of 10
Enterprises
InEight
InEight
Score 8.3 out of 10
InEight
InEight
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft To DoService Autopilot
Likelihood to Recommend
10.0
(74 ratings)
8.0
(1 ratings)
Likelihood to Renew
8.0
(4 ratings)
8.0
(1 ratings)
Usability
8.0
(9 ratings)
-
(0 ratings)
Support Rating
7.6
(30 ratings)
-
(0 ratings)
Implementation Rating
10.0
(3 ratings)
-
(0 ratings)
User Testimonials
Microsoft To DoService Autopilot
Likelihood to Recommend
Microsoft
It's such a simple and effective tool! If you need an app to safely store your To-do's and make sure you stay on top of things, this is it. You can divide tasks lists into folders (like "home" and "business"), share the lists with co-workers, set notifications, even mark items as a priority. It's great for smaller, day-to-day tasks but if you need something to manage a bigger project or a team, you should look into more robust project management tools. Although this is a great app, it cannot replace tools like TeamWork, Basecamp etc. But they work great together
Read full review
BACKTELL, INC
Service AutoPilot is a fantastic system for client service tracking and scheduling. While there are a few features and details I would personally like to see changed or added, the ultimate purpose of the system is well executed, fairly simple to use, and easy to understand. My recommendation would be to add more specific details such as canceled or closed clients and closed/canceled service history on active clients to remain permanently.
Read full review
Pros
Microsoft
  • Wunderlist is what you need for your to do lists. It's really simple to use.
  • Allows you to set due date to your lists, share them with your team and/or create a folder to divide and organize all your list set
  • Also, Wunderlist is compatible with all platform and devices. So you can always be updated on your list or work on them from wherever you are and with all the devices you have.
Read full review
BACKTELL, INC
  • service history, tracking
  • service scheduling
  • service/client notes
Read full review
Cons
Microsoft
  • Viewing more than one task at a time.
  • Email forwarding tasks - sometimes can be buggy and not always smooth.
  • Option to show more detail on a task without clicking task - example: being able to see attachment without clicking on task to view.
Read full review
BACKTELL, INC
  • when closing/canceling a service completely from a clients account it would be nice to still have the history to see what they had done in the past incase they change their mind later and wish to continue the service
  • cancel/closed client historys would also be nice as if someone sold their home, it would be nice to be able to see what was done on that property prior to inform new owners, etc.
Read full review
Likelihood to Renew
Microsoft
It's working, and doing precisely what we selected it for. The only hesitation is if Microsoft suddenly drops the platform.
Read full review
BACKTELL, INC
Service Autopilot has a versatile set of features that we use across all facets of our business. We use it for history tracking on clients properties, notes specific to the service and/or the client, as well as pricing details
Read full review
Usability
Microsoft
The actual user interface and the way to navigate around the app is very intuitive and easy to learn/use which would make me give it a high ranking, but the syncing issues drop down my rating because there are times where you add an item to the list and then it just disappears. Then when you add it again the sync will happen and now you have duplicates. The other negative with the usability is adding extra information to an item, such as files or comments or assignments. You can do it but it's difficult to tell which items have this information from the main screen. You have to click on them individually.
Read full review
BACKTELL, INC
No answers on this topic
Support Rating
Microsoft
I have not had an issue where I needed to reach out to Wunderlist, but I know their contact and online chat is easy to access and feel confident that they would be helpful. My only worry is Wunderlist is becoming Microsoft to-do in May 2020, and I believe the app will become worse after that.
Read full review
BACKTELL, INC
No answers on this topic
Implementation Rating
Microsoft
Wunderlist giving 100% work satisfaction for me and my organization
Read full review
BACKTELL, INC
No answers on this topic
Alternatives Considered
Microsoft
Wunderlist is the cleanest of all these products, and also the most functional. It performs exactly like you would expect a to-do app to work, and you can make it as simple or as complex as you want. Trello boards were too much for my employees to comprehend and they could never get the hang of it. Microsoft TO-DO is just a stripped down remake of Wunderlist and will be a while before it catches up (if it ever does). Todoist is the most similar to me, and it was mostly an aesthetic choice that made me choose Wunderlist.
Read full review
BACKTELL, INC
We use the two systems collaboratively. Both systems offer different features which we use bits and pieces of what we need from each to make the system work for our needs.
Read full review
Return on Investment
Microsoft
  • Productivity Increase - Knowing exactly what I need to do and when makes sure that I am on the right track, working on the right project and task at the right time, and not missing anything (or wasting my time on tasks that don't move the needle).
  • I'm delivering and following through on projects (big and small) without worrying about if I'm missing anything. This has helped specifically in product releases. One task I used to be late on every year was holiday greeting card releases in May. No one is ever ready to design holiday cards in April, so I wasn't even thinking about it. However, retail shops are buying their holiday products in the summer. I would always remember September as the weather started to change, which would lead me to miss out on the bulk of retail shop sales. With Microsoft To-Do, I mapped out the entire project, starting with designing 3 Hanukkah cards, to 3 Christmas cards, to printing them, photographing them, listing them, and marketing them. All with deadlines attached. Every detail was planned out in a doable way. For two years in a row, I did not miss out on this release and my sales have increased 300% year-over-year in part because of my release planning in Microsoft To-Do.
  • Do you know those tasks that pop up in meetings that you write down somewhere and then sometimes just completely forget? No? Just me? Either way, I used to have them scattered in notepads, sticky notes, and notebooks, and a lot would be lost in the wind. With Microsoft To-Do, I take all of those to-dos gathered during the day and add them to my to-do list with a deadline at the end of my work day. Now, I never miss anything.
Read full review
BACKTELL, INC
No answers on this topic
ScreenShots