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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams Rooms

    Score8.5 out of 10
    N/AA solution to turn any space into a meeting room designed for inclusive collaboration, where everyone can fully participate.

    $40

    per month (annual subscription) per room

    Webex App

    Score8.3 out of 10
    N/AThe Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

    $0

    user/month

    Pricing
    Microsoft Teams RoomsWebex App
    Editions & Modules
    No answers on this topic
    Basic Plan
    $0.00
    user/month
    Meet Plan
    $13.50
    user/month
    Meet + Call Plan
    $25.00
    user/month
    Enterprise Plan
    Contact Sales
    Offerings
    Pricing Offerings
    Microsoft Teams RoomsWebex App
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Teams RoomsWebex App
    Considered Both Products
    Microsoft
    Chose Microsoft Teams Rooms
    Microsoft Teams Rooms is better than Yealink conferencing phones but not better than Webex App or the Webex conferencing devices. Microsoft Teams Rooms have better system features than Yealink devices. Yealink lacks in variety of features and also focuses more on core …
    Incentivized
    Cisco
    Chose Webex App
    Webex App is far superior to Calendar Hero, Microsoft Teams, and Hub for Teams in many ways but most importantly it was more cost effective for our small business. It was also more user friendly and worked on many platforms, besides just the app, desktop, etc as well. We …
    Incentivized
    Chose Webex App
    Webex App is far clearer, easier to use and less call to sign in as much. the connections are always clear and the app is easy and simple to use. Also, what I really like, is you know when you are on mute and when you are not. Also it gives you a clear option whether you want …
    Incentivized
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    92%
    Would buy again
    549 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    97%
    Delivers good value for the price
    478 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    93%
    Happy with the feature set
    554 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    96%
    Lived up to sales and marketing promises
    348 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    95%
    Implementation went as expected
    408 Answers
    Features
    Microsoft Teams RoomsWebex App
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Microsoft Teams Rooms and Webex App
    Feature
    Microsoft Teams Rooms
    6.8
    2 Ratings
    16% below category average
    Webex App
    -
    Ratings
    High quality audio8.12 Ratings00 Ratings
    High quality video8.12 Ratings00 Ratings
    Low bandwidth requirements4.01 Ratings00 Ratings
    Mobile support7.01 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Microsoft Teams Rooms and Webex App
    Feature
    Microsoft Teams Rooms
    7.9
    2 Ratings
    0% below category average
    Webex App
    -
    Ratings
    Desktop sharing8.62 Ratings00 Ratings
    Whiteboards7.12 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Microsoft Teams Rooms and Webex App
    Feature
    Microsoft Teams Rooms
    8.3
    2 Ratings
    0% above category average
    Webex App
    -
    Ratings
    Calendar integration8.22 Ratings00 Ratings
    Meeting initiation8.22 Ratings00 Ratings
    Record meetings / events8.62 Ratings00 Ratings
    Slideshows8.12 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Microsoft Teams Rooms and Webex App
    Feature
    Microsoft Teams Rooms
    8.0
    2 Ratings
    2% below category average
    Webex App
    -
    Ratings
    Live chat7.52 Ratings00 Ratings
    Audience polling8.02 Ratings00 Ratings
    Q&A8.52 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Microsoft Teams Rooms and Webex App
    Feature
    Microsoft Teams Rooms
    8.6
    2 Ratings
    6% above category average
    Webex App
    -
    Ratings
    User authentication9.12 Ratings00 Ratings
    Participant roles & permissions8.62 Ratings00 Ratings
    Confidential attendee list8.01 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Microsoft Teams Rooms and Webex App
    Feature
    Microsoft Teams Rooms
    8.7
    2 Ratings
    10% above category average
    Webex App
    -
    Ratings
    Video conferencing8.52 Ratings00 Ratings
    Audio conferencing8.52 Ratings00 Ratings
    Video screen sharing9.12 Ratings00 Ratings
    Instant messaging8.52 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Microsoft Teams Rooms and Webex App
    Feature
    Microsoft Teams Rooms
    -
    Ratings
    Webex App
    6.9
    571 Ratings
    11% below category average
    Task Management00 Ratings7.3321 Ratings
    Gantt Charts00 Ratings7.9150 Ratings
    Scheduling00 Ratings8.0444 Ratings
    Workflow Automation00 Ratings5.2214 Ratings
    Mobile Access00 Ratings8.0536 Ratings
    Search00 Ratings6.3452 Ratings
    Visual planning tools00 Ratings5.4240 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams Rooms and Webex App
    Feature
    Microsoft Teams Rooms
    -
    Ratings
    Webex App
    7.6
    614 Ratings
    4% below category average
    Chat00 Ratings8.5604 Ratings
    Notifications00 Ratings8.5594 Ratings
    Discussions00 Ratings8.9547 Ratings
    Surveys00 Ratings6.3298 Ratings
    Internal knowledgebase00 Ratings6.8270 Ratings
    Integrates with GoToMeeting00 Ratings10.0151 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings2.0175 Ratings
    Integrates with Outlook00 Ratings10.0382 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams Rooms and Webex App
    Feature
    Microsoft Teams Rooms
    -
    Ratings
    Webex App
    7.5
    528 Ratings
    4% below category average
    Versioning00 Ratings8.1313 Ratings
    Video files00 Ratings7.5455 Ratings
    Audio files00 Ratings8.3456 Ratings
    Document collaboration00 Ratings8.0427 Ratings
    Access control00 Ratings8.8332 Ratings
    Advanced security features00 Ratings9.0340 Ratings
    Integrates with Google Drive00 Ratings1.1169 Ratings
    Device sync00 Ratings8.8311 Ratings
    Best Alternatives
    Microsoft Teams RoomsWebex App
    Small Businesses
    ClickMeeting
    Score7.7 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    JioMeet
    Score10 out of 10
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Webex Meetings
    Score8.4 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Teams RoomsWebex App
    Likelihood to Recommend
    7.5
    (2 ratings)
    9.0
    (681 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (30 ratings)
    Usability
    8.0
    (2 ratings)
    8.9
    (392 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (10 ratings)
    Performance
    -
    (0 ratings)
    9.9
    (10 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (395 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (3 ratings)
    Online Training
    -
    (0 ratings)
    8.5
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.0
    (13 ratings)
    Configurability
    -
    (0 ratings)
    6.5
    (12 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (9 ratings)
    Product Scalability
    -
    (0 ratings)
    7.1
    (9 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (8 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (9 ratings)
    User Testimonials
    Microsoft Teams RoomsWebex App
    Likelihood to Recommend
    Microsoft
    We use Microsoft Teams Rooms across all of our main conference suites. This ensure our staff have consistent meeting experiences in out part of the education sector - meetings generally become hybrid fairly frequently and can even extend to pupils or staff working from home. We did try some of the poly equipment in a classroom environment but due to noise levels and the amount of pupils and staff it quickly became a non starter. We were advised to stick with participant numbers aligned to our purchased hardware before we tried this.
    Incentivized
    Read full review
    Cisco
    It can be useful for organizations which uses hybrid and work from home model. By using this application we can seamlessly connect with each and every person in the organization. Used to conduct meetings about progress of project and can be able to present our data to others by screensharing option.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Camera view selection is a nice feature which allows remote users to choose the camera feedback to select for better experience.
    • Live reactions like hand claps, thumbs up, raised hands,etc can be used to indicate to presenters that a meeting attendee has a question. This is cool.
    • We can connect our laptop seamlessly to the Microsoft Teams Rooms to share our content or presentation which makes things very simple.
    Incentivized
    Read full review
    Cisco
    • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
    • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
    • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Improve AI Camera to frame participants in large rooms
    • no translation captions in real team for multilingual teams
    • new elements to introduce quizzes and help with engagement
    Read full review
    Cisco
    • Compared to zoom, I think the user experience is not as good.
    • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
    • Not a fan of a mobile app. Maybe needs some improvement.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    No answers on this topic
    Cisco
    While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
    Incentivized
    Read full review
    Usability
    Microsoft
    Microsoft Teams Rooms has been very useful for our small business. As mentioned, it has allowed us to connect with our team more regularly, share important information, and keep productivity up by allowing our team to get on remotely and not have to commute to be together in person.
    Incentivized
    Read full review
    Cisco
    Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Cisco
    I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
    Incentivized
    Read full review
    Performance
    Microsoft
    No answers on this topic
    Cisco
    On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    No answers on this topic
    Cisco
    Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    Cisco
    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    Cisco
    I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    Cisco
    There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    I consider MTR better because it first allows integration with all the Microsoft apps and is more cost-effective, considering all the included services such as the Office app, Cloud Storage, and email.
    Incentivized
    Read full review
    Cisco
    Microsoft Teams, while being built for more file sharing, completely misses the mark. I prefer Webex App which focuses on being a great chat tool, rather than trying to become something it is not. Slack is preferred over Webex App, but just barely, and it is only because Slack has a slightly more intuitive group discussion function.
    Incentivized
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    Cisco
    Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Increase in Staff confidence to use meeting equipment
    • less "device failures" during meetings
    • More and more staff have reduced the need to travel to each of our sites for a meeting.
    Incentivized
    Read full review
    Cisco
    • Comfort in switching multiple OS platforms, when there is similar UI design.
    • HD video quality and HD screen share, make up presentations look more professional and standardized.
    • Less call/meeting drops as seen in other platforms applications.
    • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
    Incentivized
    Read full review
    ScreenShots