TrustRadius: an HG Insights company

Microsoft System Center Operations Manager (SCOM) vs. Sumo Logic

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft System Center Operations Manager (SCOM)

    Score7.5 out of 10
    N/AMicrosoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.N/A

    Sumo Logic

    Score9.5 out of 10
    N/ASumo Logic is a log management offering from the San Francisco based company of the same name.

    $3

    Per GB Logs

    Pricing
    Microsoft System Center Operations Manager (SCOM)Sumo Logic
    Editions & Modules
    No answers on this topic
    Essentials
    $3.00
    Per GB Logs
    Enterprise
    $4.00
    Per GB Logs
    Enterprise Security
    $4.25
    Per GB Logs
    Enterprise Suite
    $4.75
    Per GB Logs
    Offerings
    Pricing Offerings
    Microsoft System Center Operations Manager (SCOM)Sumo Logic
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft System Center Operations Manager (SCOM)Sumo Logic
    Considered Both Products
    Microsoft
    No answer on this topic
    Sumo Logic
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    10 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    Microsoft System Center Operations Manager (SCOM)Sumo Logic
    Application Performance Management
    Comparison of Application Performance Management features of Microsoft System Center Operations Manager (SCOM) and Sumo Logic
    Feature
    Microsoft System Center Operations Manager (SCOM)
    6.1
    22 Ratings
    22% below category average
    Sumo Logic
    -
    Ratings
    Application monitoring5.020 Ratings00 Ratings
    Database monitoring9.022 Ratings00 Ratings
    Threshold alerts10.022 Ratings00 Ratings
    Predictive capabilities2.020 Ratings00 Ratings
    Application performance management console3.019 Ratings00 Ratings
    Collaboration tools6.017 Ratings00 Ratings
    Out-of-the box templates to monitor applications4.020 Ratings00 Ratings
    Application dependency mapping and thresholding4.018 Ratings00 Ratings
    Virtualization monitoring7.020 Ratings00 Ratings
    Server availability and performance monitoring10.021 Ratings00 Ratings
    Server usage monitoring and capacity forecasting8.021 Ratings00 Ratings
    IT Asset Discovery5.018 Ratings00 Ratings
    Best Alternatives
    Microsoft System Center Operations Manager (SCOM)Sumo Logic
    Small Businesses
    No answers on this topic
    Amazon CloudWatch
    Score8.2 out of 10
    Medium-sized Companies
    SolarWinds AppOptics
    Score8.2 out of 10
    Datadog
    Score8.4 out of 10
    Enterprises
    SolarWinds Server & Application Monitor
    Score6.8 out of 10
    NetBrain Technologies
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft System Center Operations Manager (SCOM)Sumo Logic
    Likelihood to Recommend
    8.0
    (25 ratings)
    8.8
    (16 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (4 ratings)
    Support Rating
    7.3
    (8 ratings)
    8.7
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    6.2
    (3 ratings)
    User Testimonials
    Microsoft System Center Operations Manager (SCOM)Sumo Logic
    Likelihood to Recommend
    Microsoft
    More appropriate for:
    • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
    • Environments where cost is less of a factor than settling on a single platform for monitoring
    • Environments where the administrators are familiar with the setup and installation of SCOM.
    Less appropriate for:
    • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
    • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
    • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
    Incentivized
    Read full review
    Sumo Logic
    SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
    Incentivized
    Read full review
    Pros
    Microsoft
    • Allows us to visualize our systems in a single interface and see the status of health as well as relevant performance metrics.
    • A flexible and powerful interface with active alerting covering domain controllers, SQL servers, etc...
    • Allows you to customize your views and workspaces for specific tasks and needs.
    • Reporting is powerful and flexible.
    Incentivized
    Read full review
    Sumo Logic
    • Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
    • Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
    • Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
    • The solutions engineers were extremely helpful, and easily reachable when issues would occur.
    • Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.
    Incentivized
    Read full review
    Cons
    Microsoft
    • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
    • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
    • The OOB SCOM reports are a bit clunky and feel outdated.
    Incentivized
    Read full review
    Sumo Logic
    • I like the help center, but I think if it had more GUI tools, it could help new users.
    • Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
    • I would like better know-how on how to create reports that will help our business.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.
    Incentivized
    Read full review
    Sumo Logic
    No answers on this topic
    Usability
    Microsoft
    Ease of Use and user friendly dashboard
    Incentivized
    Read full review
    Sumo Logic
    Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Hard to get support. The product is not being actively developed anymore, so it is hard to get new features for the product.
    Incentivized
    Read full review
    Sumo Logic
    I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth
    Incentivized
    Read full review
    Sumo Logic
    I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    We used Altiris and WSUS and in the beginning Altiris had the better admin interface than SCOM, but it is no longer the case as SCOM has refined their admin interface. Altiris still has better and more robust group assignments for management roles and those two other tools can better manage non Windows OS devices than SCOM but for a large enterprise Windows shop, if you can afford it, SCOM is the way to go.
    Incentivized
    Read full review
    Sumo Logic
    Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
    Incentivized
    Read full review
    Professional Services
    Microsoft
    No answers on this topic
    Sumo Logic
    I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.
    Read full review
    Return on Investment
    Microsoft
    • It has allowed us to provide an Enterprise Event/Alert management solution to the Global company
    • It has taken a long time to get it to provide valuable alerts and information, lots of user resources and investment.
    • It assists with 24/7 monitoring and out of hours support
    Incentivized
    Read full review
    Sumo Logic
    • I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow
    • It's SO much cheaper than Splunk that the time it takes to query information is well worth it
    • In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo
    Incentivized
    Read full review
    ScreenShots