Microsoft System Center Operations Manager (SCOM) vs. Prometheus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft System Center Operations Manager (SCOM)
Score 7.5 out of 10
N/A
Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.N/A
Prometheus
Score 8.2 out of 10
N/A
Prometheus is a service monitoring and time series database, which is open source.N/A
Pricing
Microsoft System Center Operations Manager (SCOM)Prometheus
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft System Center Operations Manager (SCOM)Prometheus
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft System Center Operations Manager (SCOM)Prometheus
Features
Microsoft System Center Operations Manager (SCOM)Prometheus
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Microsoft System Center Operations Manager (SCOM)
6.1
Ratings
22% below category average
Prometheus
-
Ratings
Application monitoring5.00 Ratings00 Ratings
Database monitoring9.00 Ratings00 Ratings
Threshold alerts10.00 Ratings00 Ratings
Predictive capabilities2.00 Ratings00 Ratings
Application performance management console3.00 Ratings00 Ratings
Collaboration tools6.00 Ratings00 Ratings
Out-of-the box templates to monitor applications4.00 Ratings00 Ratings
Application dependency mapping and thresholding4.00 Ratings00 Ratings
Virtualization monitoring7.00 Ratings00 Ratings
Server availability and performance monitoring10.00 Ratings00 Ratings
Server usage monitoring and capacity forecasting8.00 Ratings00 Ratings
IT Asset Discovery5.00 Ratings00 Ratings
Best Alternatives
Microsoft System Center Operations Manager (SCOM)Prometheus
Small Businesses
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Score 9.8 out of 10

No answers on this topic

Enterprises
ManageEngine Site24x7
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Score 9.8 out of 10

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User Ratings
Microsoft System Center Operations Manager (SCOM)Prometheus
Likelihood to Recommend
8.0
(0 ratings)
7.5
(0 ratings)
Usability
-
(0 ratings)
6.0
(0 ratings)
Support Rating
7.3
(0 ratings)
5.0
(0 ratings)
User Testimonials
Microsoft System Center Operations Manager (SCOM)Prometheus
Likelihood to Recommend
Well suited for IT Departments that can budget the funds and time needed for setup and maintenance of SCOM. The end product is well suited for medium to large environments that have 100's of resources that require monitoring and reporting. Enterprise level statistics are at your fingertips with a few clicks of a mouse after the product has been configured and agents have been deployed. As I said previously, we are a small business and I was fortunate enough to be able to budget this product into our environment. It did take us a while to configure and fully deploy, but as a result, we are well-informed and are able to extract detailed information as it pertains to usage/consumption of our workstation and server resources to include performance metrics and any errors that may arise.
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This program works from the roots of the problem and creates a professional matrix for each of its users. This will give them more skills and resources to carry out tasks and reduce the difficulties of operating each of the processes of my work, as well as being An ally for the manipulation and operability of all your master data; Prometheus is very easy to recommend since it is a program that fulfills its mission.
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Pros
  • SCOM can manage Windows OS systems from desktops to servers very well.
  • SCOM is platform agnostic in that we manage physical and virtual machines with no differentiation.
  • SCOM can quickly deploy emergency security patches and the best part is it can provide detailed results of success and failure rate of patch deployment.
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  • Looking at metrics such as the aggregate number of HTTP requests served.
  • Understanding how our services are performing in aggregate.
  • Easy to deploy within a variety of architectures/environments.
  • Open source so new features are added regularly and bugs are fixed in a timely manner.
  • Free so there are no licensing restrictions.
  • Endorsed by the Cloud Native Computing Foundation.
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Cons
  • It is a monster of a system and really needs a person managing the system full time
  • Options are a bit clunky especially when you need to set overrides.
  • Takes a lot of time and effort to setup alerts as you want them, don't rely on the out of the box options you need to invest time into the system to get what you want out of it.
  • Make sure you size the underlying database server/s correctly (Microsoft provide a tool to calculate based on number of objects you plan to collect data on), it is a datawarehouse underneath after all.
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  • Customer Service: since this is an open-source tool, customer service is not that great. Generally, you get all answers to your problems in online forums, but in case you got stuck, nobody will assist you in a channelised manner. You will have to find the way out on your own, and it may become frustrating at times.
  • More metrics for dashboards shall be added per the application being monitored. Standards metrics will work in most cases but may not in specific applications. Therefore, customised metrics shall be created for some of the industry-standard niche applications.
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Likelihood to Renew
Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.
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No answers on this topic
Usability
Ease of Use and user friendly dashboard
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It is usable and one can learn if few people in the team are already using it. It can be difficult to understand at the beginning because of non intuitive UI and syntax of the rules. So, I've gone for 7 points as there is some room for improvement in user interface and rules syntax.
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Support Rating
Hard to get support. The product is not being actively developed anymore, so it is hard to get new features for the product.
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Never had to reach out to them.
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Implementation Rating
Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth
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No answers on this topic
Alternatives Considered
SolarWinds stacks well on the ease of use with an easily installable version and highly modular (products can be added to the basic installation and are easily managed from a single endpoint. System Center Operations Manager was selected because the majority of the environment is based on Windows products and it was part of the licensing agreement. It offered an easy way to consolidate the monitoring tools to provide a single point of management.
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Highly customized pricing plans to choose from. Lower pricing for the same features compared to competitors. Easy to reach the support team, which provided detailed documentation and helped set up the Prometheus. Monitoring metrics gets very easy after the integration with Grafana. It also has a sophisticated alert setting mechanism to ensure we don't miss anything critical.
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Return on Investment
  • Since we are at the tail end of our POC, we have no immediate ROI to report.
  • That said, during the POC, we immediately identified several issues within TFS that we immediately addressed and will potentially save us hours of lost time and troubleshooting.
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  • We are still working on the ROI
  • The ROI mentioned during the purchase has not been achieved, however this could be due to lack of data from our side. 2 years of implementation is too early to calculate and confirm the ROI.
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ScreenShots