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Microsoft System Center Operations Manager (SCOM) vs. Prometheus

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft System Center Operations Manager (SCOM)

    Score7.5 out of 10
    N/AMicrosoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.N/A

    Prometheus

    Score8.2 out of 10
    N/APrometheus is a service monitoring and time series database, which is open source.N/A
    Pricing
    Microsoft System Center Operations Manager (SCOM)Prometheus
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft System Center Operations Manager (SCOM)Prometheus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft System Center Operations Manager (SCOM)Prometheus
    Considered Both Products
    Microsoft
    No answer on this topic
    Open Source
    Chose Prometheus
    Both were present in the toolset. Splunk Enterprise was used in more of the log observability tool than the monitoring of the service. Prometheus was used mainly on the server and services monitoring and alerting capability used to have a stable production environment. …
    Incentivized
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    100%
    Would buy again
    34 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    33 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    10 Answers
    100%
    Happy with the feature set
    34 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    100%
    Implementation went as expected
    28 Answers
    Features
    Microsoft System Center Operations Manager (SCOM)Prometheus
    Application Performance Management
    Comparison of Application Performance Management features of Microsoft System Center Operations Manager (SCOM) and Prometheus
    Feature
    Microsoft System Center Operations Manager (SCOM)
    6.1
    22 Ratings
    22% below category average
    Prometheus
    -
    Ratings
    Application monitoring5.020 Ratings00 Ratings
    Database monitoring9.022 Ratings00 Ratings
    Threshold alerts10.022 Ratings00 Ratings
    Predictive capabilities2.020 Ratings00 Ratings
    Application performance management console3.019 Ratings00 Ratings
    Collaboration tools6.017 Ratings00 Ratings
    Out-of-the box templates to monitor applications4.020 Ratings00 Ratings
    Application dependency mapping and thresholding4.018 Ratings00 Ratings
    Virtualization monitoring7.020 Ratings00 Ratings
    Server availability and performance monitoring10.021 Ratings00 Ratings
    Server usage monitoring and capacity forecasting8.021 Ratings00 Ratings
    IT Asset Discovery5.018 Ratings00 Ratings
    Best Alternatives
    Microsoft System Center Operations Manager (SCOM)Prometheus
    Small Businesses
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    InfluxDB
    Score8.8 out of 10
    Medium-sized Companies
    SolarWinds AppOptics
    Score8.2 out of 10
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    Enterprises
    SolarWinds Server & Application Monitor
    Score6.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft System Center Operations Manager (SCOM)Prometheus
    Likelihood to Recommend
    8.0
    (25 ratings)
    7.5
    (36 ratings)
    Usability
    -
    (0 ratings)
    6.0
    (2 ratings)
    Support Rating
    7.3
    (8 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Microsoft System Center Operations Manager (SCOM)Prometheus
    Likelihood to Recommend
    Microsoft
    More appropriate for:
    • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
    • Environments where cost is less of a factor than settling on a single platform for monitoring
    • Environments where the administrators are familiar with the setup and installation of SCOM.
    Less appropriate for:
    • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
    • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
    • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
    Incentivized
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    Open Source
    This program works from the roots of the problem and creates a professional matrix for each of its users. This will give them more skills and resources to carry out tasks and reduce the difficulties of operating each of the processes of my work, as well as being An ally for the manipulation and operability of all your master data; Prometheus is very easy to recommend since it is a program that fulfills its mission.
    Incentivized
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    Pros
    Microsoft
    • Allows us to visualize our systems in a single interface and see the status of health as well as relevant performance metrics.
    • A flexible and powerful interface with active alerting covering domain controllers, SQL servers, etc...
    • Allows you to customize your views and workspaces for specific tasks and needs.
    • Reporting is powerful and flexible.
    Incentivized
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    Open Source
    • Looking at metrics such as the aggregate number of HTTP requests served.
    • Understanding how our services are performing in aggregate.
    • Easy to deploy within a variety of architectures/environments.
    • Open source so new features are added regularly and bugs are fixed in a timely manner.
    • Free so there are no licensing restrictions.
    • Endorsed by the Cloud Native Computing Foundation.
    Incentivized
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    Cons
    Microsoft
    • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
    • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
    • The OOB SCOM reports are a bit clunky and feel outdated.
    Incentivized
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    Open Source
    • Customer Service: since this is an open-source tool, customer service is not that great. Generally, you get all answers to your problems in online forums, but in case you got stuck, nobody will assist you in a channelised manner. You will have to find the way out on your own, and it may become frustrating at times.
    • More metrics for dashboards shall be added per the application being monitored. Standards metrics will work in most cases but may not in specific applications. Therefore, customised metrics shall be created for some of the industry-standard niche applications.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Usability
    Microsoft
    Ease of Use and user friendly dashboard
    Incentivized
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    Open Source
    It is usable and one can learn if few people in the team are already using it. It can be difficult to understand at the beginning because of non intuitive UI and syntax of the rules. So, I've gone for 7 points as there is some room for improvement in user interface and rules syntax.
    Incentivized
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    Support Rating
    Microsoft
    Hard to get support. The product is not being actively developed anymore, so it is hard to get new features for the product.
    Incentivized
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    Open Source
    Never had to reach out to them.
    Incentivized
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    Implementation Rating
    Microsoft
    Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth
    Incentivized
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    Open Source
    No answers on this topic
    Alternatives Considered
    Microsoft
    We used Altiris and WSUS and in the beginning Altiris had the better admin interface than SCOM, but it is no longer the case as SCOM has refined their admin interface. Altiris still has better and more robust group assignments for management roles and those two other tools can better manage non Windows OS devices than SCOM but for a large enterprise Windows shop, if you can afford it, SCOM is the way to go.
    Incentivized
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    Open Source
    Highly customized pricing plans to choose from. Lower pricing for the same features compared to competitors. Easy to reach the support team, which provided detailed documentation and helped set up the Prometheus. Monitoring metrics gets very easy after the integration with Grafana. It also has a sophisticated alert setting mechanism to ensure we don't miss anything critical.
    Incentivized
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    Return on Investment
    Microsoft
    • It has allowed us to provide an Enterprise Event/Alert management solution to the Global company
    • It has taken a long time to get it to provide valuable alerts and information, lots of user resources and investment.
    • It assists with 24/7 monitoring and out of hours support
    Incentivized
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    Open Source
    • We are still working on the ROI
    • The ROI mentioned during the purchase has not been achieved, however this could be due to lack of data from our side. 2 years of implementation is too early to calculate and confirm the ROI.
    Incentivized
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    ScreenShots