Microsoft System Center Endpoint Protection vs. Symantec Endpoint Security

If an organization is all Windows-based Active Directory systems, then System Center Endpoint Protection is worth deploying and using. If it's a hybrid of operating systems, then an alternative solution is best.

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Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.

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• It is easy to use and configure. This is a benefit, not just for the IT/Admin team, but also for the end-user, as they can easily set how and when to run scans.
• It is good a identifying threats and removing these threats. When looking for a product such as this, it is important to really look at these two areas to really see how the software will work in a real-world environment. SCEP is one such product that does really well at both of these things.

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• The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
• The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
• I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.

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• Not so much a limitation on the software itself, but the fact that is primarily only "signature" based, it cannot detect threats that have mutated.
• This software provides virtually no protection against zero-day threats.
• The System Center Endpoint Protection does not offer protections based on behavioral analysis.

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• The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
• The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
• It seems the whitelisting on the cloud platform could use some work.

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Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.

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It is integrated with Windows and SCCM, making it easy to use, license, manage, and update. Additionally, it is straightforward to diagnose when virus and ransomware alerts are detected on endpoints. IT Service Desk management is also easy.

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The rating reflects Symantec Endpoint Security's ability to balance enterprise grade security with user-friendly workflows or advanced configurations require extra effort. For most organizations, the streamlined management and robust automation justify the high score. Management GUI is old fashined and need to be improve. Older devices may experience slowdowns during full scans without careful configuration.

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We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it

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Support is pretty good overall. Since it's a Microsoft product, there are a number of different options for either end-users or IT Admins to get help with this product. This includes phone support, email, web KB articles, community forums, etc. This support is also available 24/7, which can't be said the same for every AV product out there. Also, organizations can opt to buy into Enterprise support, which gives the added benefit of faster response times, training by the vendor, etc.

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Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.

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Use a third party deployment tool and not the deployment option within the SEP Manager itself.

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Microsoft System Center Endpoint Protection was the logical choice for our organization since we were utilizing so many other Microsoft solutions. We have since realized the need for more advanced threat protections and primarily use SCEP as an additional level of protection. Our primary protection is being provided by Carbon Black because of it's advanced heuristics and behavioral analysis capabilities

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Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.

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Independently Invited by TrustRadius

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• The Windows 11 version of SCEP is significantly better than the Windows 10 and older iterations, and it has saved us from virus issues in the past.
• This is faster and less work to deploy to a pc when we build and deploy them.
• No extra admin and costs for AV licensing in our case, which makes renewal times easier on IT Management.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The ROI from deploying this has led to fewer security issues which reduces costs.
• Keeping track of security issues and how the were remedied is easier.
• Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info