Remote Desktop Services vs. TSPlus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Remote Desktop Services
Score 8.8 out of 10
N/A
Remote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A
TSPlus
Score 8.0 out of 10
N/A
TSplus Remote Access solution enables remote connections to desktops and apps from any device, at any time. It is presented as an alternative to Windows Terminal Server,RDS & Citrix, enabling users to start applications and hold Remote Desktop sessions from any device, anywhere.
$180
one-time fee up to 3 users
Pricing
Remote Desktop ServicesTSPlus
Editions & Modules
No answers on this topic
Desktop Edition
$180
one-time fee up to 3 users
Web Mobile Edition
$250
one-time fee up to 3 users
Enterprise Edition
$290
one-time fee up to 3 users
Web Mobile Plus
$970
one-time fee up to 10 users
Enterprise Plus
$1,210
one-time fee up to 10 users
Offerings
Pricing Offerings
Remote Desktop ServicesTSPlus
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAdditional users incur an extra expense. Potential buyers may also purchase a monthly subscription or rent the product month-to-month.
More Pricing Information
Community Pulse
Remote Desktop ServicesTSPlus
Features
Remote Desktop ServicesTSPlus
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Remote Desktop Services
8.9
Ratings
9% above category average
TSPlus
10.0
Ratings
21% above category average
Screen sharing9.30 Ratings10.00 Ratings
File transfer9.30 Ratings10.00 Ratings
Secure remote access with Smart Card authentication8.00 Ratings10.00 Ratings
Access to sleeping/powered-off computers8.00 Ratings00 Ratings
Over-the-Internet remote session8.60 Ratings10.00 Ratings
Initiate remote control from mobile10.00 Ratings10.00 Ratings
Remote management of servers & workstations9.00 Ratings10.00 Ratings
Remote Active Directory® management9.00 Ratings10.00 Ratings
Centralized management dashboard9.00 Ratings10.00 Ratings
Session record9.50 Ratings10.00 Ratings
Monitoring and Alerts8.00 Ratings10.00 Ratings
Annotations00 Ratings10.00 Ratings
Multi-platform remote control00 Ratings10.00 Ratings
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Remote Desktop ServicesTSPlus
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Score 9.0 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
Remote Desktop ServicesTSPlus
Likelihood to Recommend
9.3
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
6.0
(0 ratings)
-
(0 ratings)
Usability
6.6
(0 ratings)
-
(0 ratings)
Performance
5.0
(0 ratings)
-
(0 ratings)
Support Rating
3.0
(0 ratings)
-
(0 ratings)
Ease of integration
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
Remote Desktop ServicesTSPlus
Likelihood to Recommend
Remote Desktop Services provides access to work environments from any device. This allows us to ensure business continuity in case of disaster. It provides admins more control over access and security. Remote Desktop Services simplifies software updates and compliance management by reducing the need to act on end users devices.
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It is useful in all the cases where users have to work via rdp. The possibility of making available to users only the applications they need is very useful. However, it is less appropriate in environments where there is a need for large computing power such as design studios. It would require a hardware requirement that is too economically high to be justified
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Pros
  • Relative ease of setup: in comparison to some of the other solutions on the market (Citrix, etc.), Remote Desktop Services is rather easy to set up and get configured in your environment.
  • Feature set: Microsoft offers a good deal of the same features many competitors offer in the same space including a mobile app and the ability to have a "native" app feel for a remote application.
  • Inexpensive Licensing: in comparison to other solutions on the market Remote Desktop Services is inexpensive.
  • Move LOB applications closer to their server counterparts: this goes for all remote solutions, but if you have a line of business application that makes a great deal of calls across the network to your data center, your remote office users will likely benefit from the performance and stability side by moving those client side applications into the data center.
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  • Detailed management of users or user groups and the applications associated with them
  • Using MS app standard RDP or creating TS Plus runtime
  • license management and updates
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Cons
  • Advanced configuration is required.
  • Off-site access from a different network is very insecure unless a VPN can be used.
  • It's complicated and relatively costly for multi-user environments, as each user or device requires a CAL on top of the server licensing.
  • Incredibly complicated licensing strategy from Microsoft.
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  • The custom client doesn't always work with all applications, I solved it by configuring connections with classic RDP on individual PCs
  • the procedure for activating and renewing the licenses was not very clear to me, I went by trial and error but in the end I was able to activate it
  • nothing else in particular, everything works in a simple and intuitive way
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Usability
Once set up it works well and is extremely easy for users. Getting it right can be difficult, it is easy to setup insecurely. Maintenance can be difficult with only a single broker and with manual switchover required for redundant gateways. Troubleshooting access issues can also be difficult
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No answers on this topic
Performance
There are some third party tools available that allow you to manage multiple connections.
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No answers on this topic
Support Rating
As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel. There is community documentation and support available on Microsoft websites, as well as community websites.
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No answers on this topic
Alternatives Considered
We used RDS on-site primarily because of how easy it is for users to transition from their own desktop to a remote desktop. However, from off-site, there are VPN and other security considerations to take into account, and the process gets a little more complex. In this situation, especially if you're trying to support a user who is outside the local network, it can be easier to use something like Chrome Remote Desktop or TeamViewer. However, the Windows functionality of RDS is totally unmatched.
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It is much easier to manage and implement. Even if it is not very intuitive the management of licenses is still better than that of the Remote Desktop environment of Microsoft. With Microsoft, the limit is the ability to simply access the remote desktop, while with TS Plus you can manage individual applications so as to give the user only the tools he needs.
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Return on Investment
  • Remote Desktop Services has had a major positive ROI impact at our firm. There were a number of times when our staff was traveling abroad to business meetings with a laptop that had missing presentations. But once they had internet access, a Remote Desktop Services connection is established, and presentation data can now be shown directly from their laptops as if theyr'e sitting in our office.
  • Remote Desktop Services has made it possible for Mac staff users to use their computing devices to access our network system to run Windows applications and access all our network data.
  • Remote Desktop Services has made it possible for our staff to successfully work remotely from outside the office. There were many occasions when emergencies came up which prevented staff from coming into the office to work. But as long as they have a computer with an internet connection, they used Remote Desktop Services to connect to our terminal server and successfully ran the programs to modify data files on the network without losing a beat.
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  • Flexibility in use that allows lean management by the IT manager
  • Wide compatibility with almost all sw
  • Speed ​​in configuring work sessions
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ScreenShots