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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Exchange

    Score9.3 out of 10
    N/AMicrosoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A

    OpenText InfoArchive

    Score8.2 out of 10
    N/AOpenText Archiving solutions present solutions for archiving and managing the enterprise information lifecycle for a range of structured and unstructured information, including email, files, Microsoft SharePoint data, including ERP data (SAP, Oracle), instant messaging, web and social content, within one repository. The suite features OpenText InfoArchive, an enterprise archiving platform for preserving both structured and unstructured data sources, irrespective of the archive method.…N/A
    Pricing
    Microsoft ExchangeOpenText InfoArchive
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft ExchangeOpenText InfoArchive
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Microsoft ExchangeOpenText InfoArchive
    Considered Both Products
    Microsoft
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    60 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    58 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    63 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    41 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    47 Answers
    No answers on this topic
    Features
    Microsoft ExchangeOpenText InfoArchive
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Microsoft Exchange and OpenText InfoArchive
    Feature
    Microsoft Exchange
    8.1
    80 Ratings
    3% below category average
    OpenText InfoArchive
    -
    Ratings
    Anti-malware8.163 Ratings00 Ratings
    Customizability7.975 Ratings00 Ratings
    Data Loss Protection8.665 Ratings00 Ratings
    Threat Detection8.064 Ratings00 Ratings
    Sandboxing7.444 Ratings00 Ratings
    End-to-End Encryption8.364 Ratings00 Ratings
    Management Tools8.477 Ratings00 Ratings
    Best Alternatives
    Microsoft ExchangeOpenText InfoArchive
    Small Businesses
    Barracuda Email Protection
    Score10 out of 10
    Amazon S3 Glacier
    Score9.1 out of 10
    Medium-sized Companies
    Avanan
    Score9.4 out of 10
    Google Vault
    Score10 out of 10
    Enterprises
    Avanan
    Score9.4 out of 10
    Microsoft Exchange Online Archiving
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft ExchangeOpenText InfoArchive
    Likelihood to Recommend
    8.8
    (98 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (12 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft ExchangeOpenText InfoArchive
    Likelihood to Recommend
    Microsoft
    Creating and receiving emails is simple. Managing contacts is a nice feature, especially connecting to Active Directory. Calendar management is also helpful and sharing access to others' calendars for scheduling meetings is useful. And reserving resources such as rooms or equipment is also useful. Personal and shared mailboxes are good features, as well. Tasks are a little lacking, but other than that, the features are thorough.
    Incentivized
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    OpenText
    OpenText InfoArchive offers the ease of accessing data and documents eliminating interruption to productivity, allows my organization to cost-effectively upgrade two active data to new applications while keeping historical and complete company data just a click away, It is a scalable solution with cloud services that increases productivity and reduces costs and wasted time.
    Incentivized
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    Pros
    Microsoft
    • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
    • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
    • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
    • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
    Incentivized
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    OpenText
    • OpenText InfoArchive is a highly scalable cloud-based solution for archiving structured and unstructured information, it has been a very helpful tool in my organization because it allows me to quickly address compliance guidelines without changes in costs, saving time in long processes and searches.
    • In my organization, this modern tool is essential for its information filing functions, maintaining convenient access to structured and unstructured information, saving time and costs, thus maintaining relevant data in a centralized manner.
    Incentivized
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    Cons
    Microsoft
    • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
    • Losing data might affect business continuity and rebuilding it can be costly.
    • Security remains a major concern.
    • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
    • Hardware and license costs are high.
    Incentivized
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    OpenText
    • OpenText InfoArchive is perfect for business processes achieving agility and time and cost savings, it is a software that works perfectly being flexible and easy to use with features that fit all needs, it controls file data for data access contextual, offers a modern interface and maximum security, the features are innumerable and its perfect operation from start to finish.
    Incentivized
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    Likelihood to Renew
    Microsoft
    Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need.
    Incentivized
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    OpenText
    No answers on this topic
    Usability
    Microsoft
    Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks.
    Incentivized
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    OpenText
    No answers on this topic
    Reliability and Availability
    Microsoft
    Exchange is setup with multiple servers behind load balancers to provide high availability.
    Incentivized
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    OpenText
    No answers on this topic
    Performance
    Microsoft
    I would say it's the best email product I've experienced.
    Incentivized
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    OpenText
    No answers on this topic
    Support Rating
    Microsoft
    We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
    Incentivized
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    OpenText
    No answers on this topic
    Implementation Rating
    Microsoft
    Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
    Incentivized
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    OpenText
    No answers on this topic
    Alternatives Considered
    Microsoft
    Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
    Incentivized
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    OpenText
    OpenText InfoArchive is a cloud-based solution that offers the ease of searching and secure data navigation by dismantling outdated applications and systems while maintaining productivity, it is a modern, secure and easy-to-use archiving solution with accessible information. with visualization in specific views with data encryption, security and privacy controls, it is very complete and offers a unique experience.
    Incentivized
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    Scalability
    Microsoft
    The only time Exchange has failed us is when we did something to cause the failure.
    Incentivized
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    OpenText
    No answers on this topic
    Return on Investment
    Microsoft
    • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
    • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
    Incentivized
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    OpenText
    • OpenText InfoArchive is a solution that has had a huge impact on my organization addressing privacy and consolidating compliance efforts for structured and unstructured data, since using this cloud-based solution the results have been positive, addressing data archive challenges. organized and safe manner, efficiency of the workforce and develop a business transformation strategy.
    Incentivized
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