Microsoft Entra External ID vs. Zoho Directory
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
![]() Microsoft Entra External ID | Score9.9 out of 10 | N/A | Microsoft Entra External ID (formerly Azure Active Directory B2C, or alternately, Azure Active Directory External Identities) provides business-to-customer identity as a service. Customers can use their preferred social, enterprise, or local account identities to get single sign-on access to applications and APIs. | $0 per month per active users |
Zoho Directory | N/A | N/A | An IDaaS platform for workforce identity and access management used to authenticate employees, authorize them to access cloud apps & devices, and manage their interactions. It enables employees to safely login, and it allows IT administrators to ensure employees have access to the correct apps. | N/A |
| Microsoft Entra External ID | Zoho Directory | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | A flat fee of $0.03 is billed for each SMS/Phone-based multi-factor authentication attempt. | 15% discount for annual pricing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Microsoft Entra External ID | Zoho Directory | |
|---|---|---|
| Considered Both Products | ![]() No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
100% Would buy again 6 Answers | No answers on this topic | |
| Delivers good value for the price | ||
100% Delivers good value for the price 5 Answers | No answers on this topic | |
| Happy with the feature set | ||
100% Happy with the feature set 6 Answers | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Microsoft Entra External ID | Zoho Directory | |
|---|---|---|
| Small Businesses | JumpCloud Score8.4 out of 10 | JumpCloud Score8.4 out of 10 |
| Medium-sized Companies | OneLogin by One Identity Score9.6 out of 10 | OneLogin by One Identity Score9.6 out of 10 |
| Enterprises | RSA Access Manager (Discontinued) Score10 out of 10 | RSA Access Manager (Discontinued) Score10 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Microsoft Entra External ID | Zoho Directory | |
|---|---|---|
| Likelihood to Recommend | 8.9 | - |
| Microsoft Entra External ID | Zoho Directory | |
|---|---|---|
| Likelihood to Recommend | ![]()
| No answers on this topic |
| Pros | ![]()
| No answers on this topic |
| Cons | ![]()
| No answers on this topic |
| Usability | ![]()
| No answers on this topic |
| Alternatives Considered | ![]()
| No answers on this topic |
| Return on Investment | ![]()
| No answers on this topic |
| ScreenShots |

