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Microsoft Entra External ID vs. PingOne from Ping Identity

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Entra External ID

    Score10 out of 10
    N/AMicrosoft Entra External ID (formerly Azure Active Directory B2C, or alternately, Azure Active Directory External Identities) provides business-to-customer identity as a service. Customers can use their preferred social, enterprise, or local account identities to get single sign-on access to applications and APIs.

    $0

    per month per active users

    PingOne from Ping Identity

    Score5.4 out of 10
    N/AThe PingOne Cloud Platform from Ping Identity in Denver, Colorado is an identity management and access solution (IAM) for enterprises. Features of the products include single sign-on, multi-factor authentication, user management with directory, provisioning and deprovisioning. The solution is presented as a comprehensive, standards-based platform that allows users and devices to securely access any service, application or API from any device. Designed for hybrid IT environments, it can be…

    $20,000

    per year

    Pricing
    Microsoft Entra External IDPingOne from Ping Identity
    Editions & Modules
    Premium P1 (for More than 50,000 MAU)
    $0.00325
    per month per active users
    Premium P2 (for More than 50,000 MAU)
    $0.01625
    per month per active users
    Essential
    $20,000
    per year
    Plus
    $40,000
    per year
    Premium
    Contact Sales
    Offerings
    Pricing Offerings
    Microsoft Entra External IDPingOne from Ping Identity
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA flat fee of $0.03 is billed for each SMS/Phone-based multi-factor authentication attempt.Try PingOne for Customers for free. Sign up for a free 30-day trial of PingOne for customers.
    More Pricing Information
    Community Pulse
    Microsoft Entra External IDPingOne from Ping Identity
    Considered Both Products
    Microsoft
    Chose Microsoft Entra External ID
    Each one of these alternatives has pros and cons. PingOne from Ping Identity states they "help deliver the secure and seamless customer experience to win battles for customer acquisition, retention, revenue, loyalty, and trust." While that may be the case, they did not fit our …
    Incentivized
    Ping Identity
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Microsoft Entra External IDPingOne from Ping Identity
    Identity Management
    Comparison of Identity Management features of Microsoft Entra External ID and PingOne from Ping Identity
    Feature
    Microsoft Entra External ID
    -
    Ratings
    PingOne from Ping Identity
    6.5
    7 Ratings
    22% below category average
    ID-Management Access Control00 Ratings8.85 Ratings
    ID Management Single-Sign On (SSO)00 Ratings9.97 Ratings
    Multi-Factor Authentication00 Ratings9.97 Ratings
    Password Management00 Ratings8.85 Ratings
    Account Provisioning and De-provisioning00 Ratings1.64 Ratings
    ID Management Workflow Automation00 Ratings2.33 Ratings
    ID Risk Management00 Ratings4.34 Ratings
    Best Alternatives
    Microsoft Entra External IDPingOne from Ping Identity
    Small Businesses
    JumpCloud
    Score8.4 out of 10
    JumpCloud
    Score8.4 out of 10
    Medium-sized Companies
    OneLogin by One Identity
    Score9.6 out of 10
    OneLogin by One Identity
    Score9.6 out of 10
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Entra External IDPingOne from Ping Identity
    Likelihood to Recommend
    8.9
    (6 ratings)
    7.9
    (8 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (4 ratings)
    User Testimonials
    Microsoft Entra External IDPingOne from Ping Identity
    Likelihood to Recommend
    Microsoft
    It is not easy to calculate the actual ROI due to the difficult quantification of all factors, but it certainly contributed a lot in protecting, monitoring and controlling access to our system. It also made it much easier to detect vulnerable external users with simple and "easy to hack" passwords they use on multiple apps.
    Read full review
    Ping Identity
    Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].
    Read full review
    Pros
    Microsoft
    • One of the things that Microsoft Entra External ID does really well is creating user logins, accounts and profile. It is very easy to create them, manage them and delete them. It is fast and reliant.
    • Limit access or authorization feature. We can allow different levels of authorization and access. So that not all the employees would have access to all the data. Only some relaible employees would have access and power to change anything.
    • Mutli factor authentication feature is also a really good feature to secure data. Even overseas vendors need MFS to login which gives double protection to our data.
    Incentivized
    Read full review
    Ping Identity
    • Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
    • Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
    • Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.
    Read full review
    Cons
    Microsoft
    • Troubleshooting diagnostic logs effectively requires VS Code
    • Group and role management requires additional effort
    • The programming model (XML) could use some developer experience love
    Incentivized
    Read full review
    Ping Identity
    • solution has some propriety solution which is hard to customize
    • doesn't support all workflow and hooks
    • solution has aged and not all configuration are supported
    Incentivized
    Read full review
    Usability
    Microsoft
    I find it easy to use. The usability is great. Every department uses it for different purposes. Everyone access information relevant to them. Since we've started to use this we have seen less security incidents.
    Incentivized
    Read full review
    Ping Identity
    Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.
    Read full review
    Support Rating
    Microsoft
    No answers on this topic
    Ping Identity
    Ping's support is willing and attentive, but if I am in a position to engage them I am often at a point where most of the usual support engineers would not be in a position to answer the questions I have. However, Ping has been more than willing to engage their product and development teams with our organization as we take advanced deployment and use case challenges to them.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    I really enjoy how simple it is to connect this Active Directory with other Microsoft Products to collaborate with colleagues and clients.
    Incentivized
    Read full review
    Ping Identity
    Two-way authentication and ease of use. I've used several applications that just email a link but never ask for a verification code. By entering the verification code you are sure that the site is safe, secured, and reliable. Using Ping, we can ensure no one other than you will access the application using your credential as you can log in only after you confirm using the verification code that you receive on your personal email or device.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Having monthly active users billing was cost-effective.
    • Helped with the IT support that was already managing the Azure platform of the company; this helped to manage the costs better and optimize them.
    Incentivized
    Read full review
    Ping Identity
    • it is positive with saving the cost
    • some drawback with aging solution
    • directory is solid and provide lots of cost saving
    Incentivized
    Read full review
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