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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics GP

    Score6.8 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A

    QuickBooks Online

    Score8.3 out of 10
    N/AQuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

    $38

    per month

    Pricing
    Microsoft Dynamics GPQuickBooks Online
    Editions & Modules
    No answers on this topic
    Simple Start
    $38
    per month
    Essentials
    $75
    per month
    Plus
    $115
    per month
    Advanced
    $275
    per month
    Offerings
    Pricing Offerings
    Microsoft Dynamics GPQuickBooks Online
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics GPQuickBooks Online
    Considered Both Products
    Microsoft
    No answer on this topic
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    81%
    Would buy again
    89 Answers
    Delivers good value for the price
    No answers on this topic
    84%
    Delivers good value for the price
    85 Answers
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    70 Answers
    Implementation went as expected
    No answers on this topic
    85%
    Implementation went as expected
    83 Answers
    Features
    Microsoft Dynamics GPQuickBooks Online
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics GP and QuickBooks Online
    Feature
    Microsoft Dynamics GP
    6.6
    17 Ratings
    16% below category average
    QuickBooks Online
    8.5
    81 Ratings
    9% above category average
    Pay calculation6.016 Ratings7.872 Ratings
    Benefit plan administration7.012 Ratings7.033 Ratings
    Direct deposit files7.016 Ratings9.067 Ratings
    Salary revision and increment management7.015 Ratings9.046 Ratings
    Reimbursement management6.014 Ratings9.548 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics GP and QuickBooks Online
    Feature
    Microsoft Dynamics GP
    7.0
    25 Ratings
    9% below category average
    QuickBooks Online
    8.3
    71 Ratings
    8% above category average
    API for custom integration7.024 Ratings8.757 Ratings
    Plug-ins7.019 Ratings8.058 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics GP and QuickBooks Online
    Feature
    Microsoft Dynamics GP
    6.5
    36 Ratings
    25% below category average
    QuickBooks Online
    9.7
    112 Ratings
    15% above category average
    Single sign-on capability6.029 Ratings9.684 Ratings
    Role-based user permissions7.036 Ratings9.7106 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics GP and QuickBooks Online
    Feature
    Microsoft Dynamics GP
    6.7
    37 Ratings
    16% below category average
    QuickBooks Online
    8.1
    136 Ratings
    3% above category average
    Dashboards7.025 Ratings8.6128 Ratings
    Standard reports7.035 Ratings8.1132 Ratings
    Custom reports6.035 Ratings7.5120 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics GP and QuickBooks Online
    Feature
    Microsoft Dynamics GP
    6.7
    44 Ratings
    15% below category average
    QuickBooks Online
    8.5
    147 Ratings
    9% above category average
    Accounts payable6.041 Ratings9.1125 Ratings
    Accounts receivable7.032 Ratings9.4135 Ratings
    Cash management6.032 Ratings8.7123 Ratings
    Bank reconciliation6.037 Ratings9.1141 Ratings
    Expense management7.027 Ratings8.7125 Ratings
    Time tracking7.013 Ratings6.957 Ratings
    Fixed asset management6.025 Ratings8.155 Ratings
    Multi-currency support8.017 Ratings7.024 Ratings
    Multi-division support7.025 Ratings9.145 Ratings
    Regulations compliance6.011 Ratings9.241 Ratings
    Electronic tax filing7.011 Ratings9.368 Ratings
    Self-service portal7.012 Ratings8.869 Ratings
    Global Financial Support6.07 Ratings8.118 Ratings
    Primary and Secondary Ledgers7.018 Ratings8.737 Ratings
    Intercompany Accounting6.016 Ratings8.731 Ratings
    Localizations8.011 Ratings8.123 Ratings
    Journals and Reconciliations7.022 Ratings9.376 Ratings
    Enterprise Accounting6.014 Ratings8.127 Ratings
    Configurable Accounting7.014 Ratings7.740 Ratings
    Centralized Rules Framework6.012 Ratings8.326 Ratings
    Standardized Processes7.015 Ratings8.452 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics GP and QuickBooks Online
    Feature
    Microsoft Dynamics GP
    6.8
    24 Ratings
    8% below category average
    QuickBooks Online
    7.5
    49 Ratings
    2% above category average
    Inventory tracking7.022 Ratings8.046 Ratings
    Automatic reordering6.012 Ratings7.023 Ratings
    Location management8.017 Ratings8.123 Ratings
    Manufacturing module6.013 Ratings7.018 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics GP and QuickBooks Online
    Feature
    Microsoft Dynamics GP
    6.7
    22 Ratings
    14% below category average
    QuickBooks Online
    8.4
    90 Ratings
    8% above category average
    Pricing6.016 Ratings8.056 Ratings
    Order entry7.019 Ratings8.054 Ratings
    Credit card processing7.011 Ratings8.566 Ratings
    Cost of goods sold6.022 Ratings9.370 Ratings
    Order Orchestration8.07 Ratings8.022 Ratings
    End-to-end order visibility7.09 Ratings9.021 Ratings
    Order exception Resolution6.05 Ratings8.019 Ratings
    Best Alternatives
    Microsoft Dynamics GPQuickBooks Online
    Small Businesses
    Sage Accounting
    Score9.1 out of 10
    Sage Accounting
    Score9.1 out of 10
    Medium-sized Companies
    MYOB
    Score7.7 out of 10
    MYOB
    Score7.7 out of 10
    Enterprises
    No answers on this topic
    Microsoft Dynamics GP
    Score6.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics GPQuickBooks Online
    Likelihood to Recommend
    7.0
    (50 ratings)
    8.7
    (165 ratings)
    Likelihood to Renew
    9.9
    (7 ratings)
    1.9
    (24 ratings)
    Usability
    8.0
    (6 ratings)
    8.8
    (80 ratings)
    Availability
    10.0
    (2 ratings)
    2.0
    (5 ratings)
    Performance
    7.0
    (1 ratings)
    1.0
    (4 ratings)
    Support Rating
    7.0
    (5 ratings)
    1.1
    (68 ratings)
    Implementation Rating
    8.2
    (3 ratings)
    3.0
    (6 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    CPA Rating
    9.0
    (1 ratings)
    7.4
    (18 ratings)
    Ease of integration
    -
    (0 ratings)
    1.3
    (2 ratings)
    Product Scalability
    9.1
    (1 ratings)
    1.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    1.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    1.0
    (2 ratings)
    User Testimonials
    Microsoft Dynamics GPQuickBooks Online
    Likelihood to Recommend
    Microsoft
    A large company where users have one function- for instance, where someone only receives or works in payables. That minimizes the number of windows they need. A smaller company where one user does multiple functions will require a lot more training and user knowledge to navigate, and it makes it harder to secure users. You also have to understand that GP started life as Great Plains, designed for accountants. The other modules were added on after Microsoft bought Great Plains, which means that modules like Manufacturing are red-headed step children with much smaller support ecosystems. So, if you're starting fresh, you may want to look at something built for the mobile world. D365 and Business Central are a lot more money, buggy, and hard to customize and essentially still vaporware. Microsoft is heavily investing there, leading to the previously mentioned question about the future of GP. If I was starting today I would be hard pressed to justify jumping into GP in a world where Salesforce ties in with so many programs. GP has MRP but it is limited so it's hard to justify a manufacturer starting with GP today.
    Incentivized
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    Intuit
    I appreciate the ability to auto-generate invoices for recurring transactions, which saves time, as well as the option to set up auto-generated transactions. The report option is super helpful when reviewing information, as you can click to view the details in the report without having to go back and forth.
    Incentivized
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    Pros
    Microsoft
    • User friendly interface
    • Able to be extended into multiple areas of your business
    • One feature we have been using for a few years is EFT for payables - it has significantly reduced the time spent paying vendors and reduced our check printing and mailing costs. It is very easy to setup and use.
    Incentivized
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    Intuit
    • Workflows for accounts payable invoice review are terrific.
    • Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
    • The cloud based login lends well to a remote or hybrid work environment for staff.
    • QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
    • QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.
    Incentivized
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    Cons
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
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    Intuit
    • The upsells have gotten worse over time and are on every screen in the most awkward positions. I don't need a constant reminder to upgrade, especially on a very old account that's paid thousands over the years.
    • The interface has never been especially intuitive, but I was an old Quicken user and it was somewhat familiar. Over time, it's gotten worse, and in the last 2 years, the program seems to move things more often than I would expect.
    • The software constantly adds features that I don't want and want to turn off, but the interface is so difficult to use that I find myself skipping it. Imagine seeing a message that the system recognized invoices that hadn't been paid so it prepared reminder notices for you that can be sent at the click of a button. Who thinks using canned reminders that you've never seen is a good thing?
    • A lot of functionality seems to derive from connecting your bank accounts to QBO. I don't want Intuit to have an always-on connection to any bank accounts, even checking.
    Incentivized
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    Likelihood to Renew
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
    Incentivized
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    Intuit
    It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
    Incentivized
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    Usability
    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
    Incentivized
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    Intuit
    I had very little trouble setting up the program and migrating from our old accounting system. The daily usage is also very intuitive and easy. Anytime we run into minor trouble with the program, there are always tons of help available on YouTube, so we don't even look up the online manual anymore.
    Incentivized
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    Reliability and Availability
    Microsoft
    No answers on this topic
    Intuit
    We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
    Incentivized
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    Performance
    Microsoft
    No answers on this topic
    Intuit
    Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
    Incentivized
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    Support Rating
    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
    Incentivized
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    Intuit
    In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
    Incentivized
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    Implementation Rating
    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
    Incentivized
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    Intuit
    The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
    Incentivized
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    Alternatives Considered
    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
    Incentivized
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    Intuit
    As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking functionality on the Online version to be much more streamlined and user friendly.
    Read full review
    Scalability
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
    Incentivized
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    Intuit
    As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
    Incentivized
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    Return on Investment
    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
    Incentivized
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    Intuit
    • QuickBooks has given us a useful portal by which to get an overview of our financials.
    • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
    • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
    Incentivized
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    ScreenShots

    QuickBooks Online Screenshots

    Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard