Microsoft Dynamics AX (discontinued) vs. Sage 300

It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.

Incentivized

I believe that Sage 300 ERP is appropriate for a wide variety of companies looking for a system to maintain information in a concise manner. The level of complexity with which it is used is determined by the user group. Therefore, this product is great for companies that are just starting to grow right through to more mature companies looking for detailed data and analytics from their systems.

• Pricing: Microsoft Dynamics AX gives us good flexibility in how we price our products.
• UX: Microsoft Dynamics AX has a good user interface to put valuable information on the screen for users.
• Inventory Management: Microsoft Dynamics AX does a great job at giving us insight into our inventory.

Incentivized

• The installation directions are clear and easy to follow.
• The ability to import and export data is also easy allowing you to perform mundane tasks easily and efficiently.
• The security features allow you to fine tune the permissions for the end users so that they cannot see data that you do not want them privy to.

Incentivized

• Sales Ledger. Currently, the idea behind the sales ledger module is that the company prepares a sales order for another company. I would prefer the developers consider the scenario where a sales order is prepared for the same company but for another branch or unit.
• Postings of issues items are currently possible but none of the modules caters to "departmental material or item request". Further tweaks have been done on our Project Module to cater for this but it's not entirely perfect. This will enable aid in cost allocation per departmental request of materials or items.
• Challenges with the bank module - does not allow for easily reconciliation as the statement from the banks can not be uploaded except for specific format.

Incentivized

• Although I do like the Bank Reconciliation module, I wish it was a bit more advanced and less clunky. Some transactions cannot be reversed and the module seems slower than others.
• When using copy and paste on all modules, sometimes I receive an error message and the program closes.

Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.

Incentivized

It is a solid stable product with a large user community and large ISV community. Support and Training are easy to access and obtain and there is larger reseller channel to ensure the firm you work with is honest. It is scalable and there are multiple deployment and payment options.

Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.

Incentivized

Sage 300cloud is intuitive and user friendly after some training. It does require implementation and training but once that's done, this software is easy to use and navigate. Support for Sage 300cloud is spot on and offers assistance over the simplest to [the] most complex of tasks. Finding information or learning new tasks within Sage 300cloud is relatively easy and educational.

Incentivized

Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.

Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.

We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.

Incentivized

Support for Sage 300cloud is similar to Sage support. Depending on which channel you get to and which Specialist you get, the Support can be spot on and rapid. However, there can be wait times and [occasionally], new functionality isn't always well supported. Support documentation is great and [easily] accessible. Additionally, Support Consultants are great resources when it comes to learning and troubleshooting Sage 300cloud.

Incentivized

It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.

Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.

Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.

Cost and local regional compliance were primary factors in chosing Microsoft Dynamics AX over SAP Access Control for our need. SAP AC would have provided easier integration into our primary ERP system SAP but there were some regional compliance with ASEAN countries as well as the cost of implementation was more over Microsoft Dynamics AX.

Incentivized

Sage 300cloud is a great cloud/web based option when stacked against Sage 300 and Sage 100 Contractor. These other two systems are on premise and require licenses to access. Sage 300cloud can be accessed from any web page and is a pay as you go model. Oracle JD Edwards EnterpriseOne and Oracle JD Edwards World are better for larger organizations that are heavy into Service and Work Order Management.

Incentivized

• Clients have seen better cost containment on inventory based on better on hand management and supply chain visibility.
• Faster closing process for the finance team, where by day 3 of 4 you can generate a trial balance and look to balance ledger to sub-ledger.
• Better reporting allows for real time analysis and can get to predictive metrics in certain areas.

Incentivized

• Hard to say - Accpac (in one form or another) is all we have ever used, thus there is no real comparison to make to show impact vs another application.
• Sage 300 ERP is the backbone of our organization - efficiently dealing with payroll and budgets in excess of 30 million dollars per year.

Incentivized