Microsoft Dynamics 365 Marketing vs. SAP Signavio Process Transformation Suite

Microsoft Dynamics 365 Marketing is very well suited for situations where an organization wants to manage the customer information that it has gathered and share it all across the entire organization so that it is unified and integrated. Microsoft Dynamics 365 Marketing is less suited to smaller organizations that do not have a need for such a complex marketing platform.

Incentivized

Pros: 1. It reduces technical debt and accelerates a smooth transition, while harmonizing across data migration regions which replaces the legacy customization that are not for S4/HANA. 2. It cuts operational cost by 30% - 40% and improves SLA adherence, while process intelligence identifies duplicate or redundant approval steps when we know SAP ecosystems ties all modules together for better data insights. Cons: 1. Complicated and costly for small businesses. 2. Mature process required for better data feeding and data insights. 3. If non-SAP system data feed might cause misleading and incomplete data insights

Incentivized

• Tracking of content
• Ability to pinpoint where your content is going to be posted

Incentivized

• We primarily use SAP Signavio Process Transformation Suite to create UX designs and concepts as well as A/B test variants.
• Specifically, SAP Signavio Process Transformation Suite NOS serves as a design tool for our internal and external UX designers.
• We are able to communicate design ideas across all corporate directions.

Incentivized

• Currently marketing is more contact centric, should add the flexibility of doing segmentation as well as customer journey on leads without associating with contact
• Pricing is based on number of contact, even if you are not marketing all of them.
• Cannot reuse the existing marketing lists created in CRM for marketing as seamlessly as in ClickDimensions, even though both uses the same Dataverse

Incentivized

• One small disadvantage is that the mobile app has fewer features than the web interface. It is primarily handy for viewing process maps while on the go.
• Another minor drawback is that, based on the complexity of your operations, the process of onboarding and setup may require a considerable amount of time, necessitating several weeks of onboarding activities.
• Finally, a handful of the third-party integrations felt functionally tacked on. But, the basic product works flawlessly.

Incentivized

I wouldn't even think of renewing our use of Marketing 365. It's worthless

Straight forward and smooth approach!

Incentivized

Microsoft Dynamics 365 Marketing is extremely usable in order to manage all of my organization's customer information across the organization. Further we use Microsoft Dynamics 365 Marketing to manage all of our marketing campaigns from beginning to end. Microsoft Dynamics 365 Marketing makes my organization more able to run a professional marketing strategy.

Incentivized

It's very simple and easy to use

Incentivized

Yes its always available

Incentivized

Everything is very fast

Incentivized

Very reliable

Incentivized

Whenever we needed assistance, the support team was prompt and knowledgeable, providing clear and effective solutions to our issues.

Incentivized

Real useful trainings and hand ons

Incentivized

Very complete and useful for day to day operations

Incentivized

Training is taking way longer than expected. We have had more than 50 hours of training and still do not feel proficient enough to do anything meaningful with Process Intelligence. The Process Insights are pretty intuitive but does take a willingness to dig in and explore, but in general good right out of the box.

Incentivized

Microsoft Dynamics 365 Marketing is similar to ClickDimensions, as they both are tightly integrated with Dynamics 365 Customer Engagement. ClickDimensions is more suitable for relatively small and mid sized organization. ClickDimensions provides the solution to be imported within the existing Microsoft Dynamics CRM solution, so easy for existing CRM users to use it, however this also creates a dependency. Microsoft Dynamics 365 Marketing as a separate Unified Interface App, makes it better to use as a stand alone application for the department.

Incentivized

The application is very simple to use and provides a number of features that allow me to visually represent my thoughts and ideas. Particularly intriguing to me is the potential for real-time collaboration with clients and external partners. This greatly facilitates teamwork and enables quick response to changes or fresh ideas. Another benefit of SAP Signavio Process Transformation Suite is the large number of applications that can be integrated and the ability to directly transfer concepts, mental maps, and solution blueprints to presentations. I am generally very pleased with SAP Signavio Process Transformation Suite, and I would highly recommend it to any business looking for an effective and user-friendly solution to foster the development of creative ideas and innovative foci

Incentivized

Definitely a 10!

Incentivized

• We've only been using it for 8 months so I cannot comment on the cost aspect
• From a marketing and data perspective - it is invaluable.

Incentivized

• By locating and removing process bottlenecks and redundancies, SAP Signavio Process Transformation Suite has greatly improved our operational efficiency.
• The software has been crucial in ensuring that our processes adhere to industry norms and regulations while lowering the risks associated with compliance.
• Real-time collaboration capabilities in SAP Signavio Process Transformation Suite have accelerated cross-functional communication, facilitating quicker decision-making and more successful process upgrades.

Incentivized