Microsoft Dynamics 365 Customer Insights vs. Verint Da Vinci AI and Analytics

Microsoft Dynamics 365 Customer Insights

8 Reviews and Ratings

Verint Da Vinci AI and Analytics

4 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Microsoft Dynamics 365 Customer Insights	Score8.3 out of 10	N/A	Microsoft Dynamics 365 Customer Insights is a customer journey analytics tool, providing audience insights to unify customer data to generate AI-powered insights in real time, and understand customer behavior using digital and cross-channel analytics.	$1,500 per month
Verint Da Vinci AI and Analytics	Score7.9 out of 10	N/A	Verint Da Vinci AI and Analytics is comprised of advanced machine learning models, natural language processing, intent models and analytics engines embedded in the Verint Cloud Platform. It takes AI from science to impact solutions and infuses it across a broad set of applications in the platform.	N/A

Pricing

Microsoft Dynamics 365 Customer Insights

Verint Da Vinci AI and Analytics

Dynamics 365 Customer Insights: from $1,500
per tenant, per month (includes 100,000 profiles)

No answers on this topic

Pricing Offerings
Microsoft Dynamics 365 Customer Insights	Verint Da Vinci AI and Analytics
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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User Ratings
	Microsoft Dynamics 365 Customer Insights	Verint Da Vinci AI and Analytics
Likelihood to Recommend	8.8 (3 ratings)	- (0 ratings)

User Testimonials
	Microsoft Dynamics 365 Customer Insights	Verint Da Vinci AI and Analytics
Likelihood to Recommend	Microsoft I think it's well suited to help employees be efficient and devote time to other areas of the business. Having a platform that is power-packed with so much customer data is so helpful as an account manager. It allows me to understand how to approach customers based on their partnership and engagement levels. Incentivized Verified User Read full review	Verint No answers on this topic
Pros	Microsoft Customer behaviour in apps Compile and share customer data Create summaries and dashboard to extract insights Incentivized Verified User Read full review	Verint No answers on this topic
Cons	Microsoft Only setting the interface for the new user. Collecting insights across platforms for the beginner. Integration with some packages. Incentivized Cedeno Amanda .NET Software Engineer Read full review	Verint No answers on this topic
Alternatives Considered	Microsoft I believe this is the only product I have used in this category. I've used different CRM platforms (Microsoft Dynamics, HubSpot, Salesforce); however, none of these stack up against Microsoft Dynamics 365 Customer Insights. Information in CRM is more informational than insightful and customer-driven. CRM [has] been used more to house client data and not in any reports that are beneficial. Incentivized Verified User Read full review	Verint No answers on this topic
Return on Investment	Microsoft Increase inowledge Avoid lose of information Incentivized Verified User Read full review	Verint No answers on this topic
ScreenShots