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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365 Business Central

    Score6.5 out of 10
    N/AMicrosoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.

    $8

    per month per user

    Zoho Books

    Score8.9 out of 10
    N/AZoho Books is an accounting solution that is designed to help small businesses manage their finances. This solution includes dashboards and a wide variety of reports. Business users can automate tasks and set up custom workflows. Zoho offers a 14 day free trial.

    $20

    per month

    Pricing
    Microsoft Dynamics 365 Business CentralZoho Books
    Editions & Modules
    Dynamics 365 Business Central Team Members
    $8
    per month (billed annually) per user
    Dynamics 365 Business Central Essentials
    $70
    per month (billed annually) per user
    Dynamics 365 Business Central Premium
    $100
    per month (billed annually) per user
    Free
    $0
    For businesses with turnover <50K USD per annum
    Standard
    $20
    per month per org
    Professional
    $50
    per month per org
    Premium
    $70
    per month per org
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365 Business CentralZoho Books
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsZoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365 Business CentralZoho Books
    Considered Both Products
    Microsoft
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    75%
    Implementation went as expected
    6 Answers
    86%
    Implementation went as expected
    6 Answers
    Features
    Microsoft Dynamics 365 Business CentralZoho Books
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 Business Central and Zoho Books
    Feature
    Microsoft Dynamics 365 Business Central
    4.0
    7 Ratings
    57% below category average
    Zoho Books
    -
    Ratings
    Pay calculation2.07 Ratings00 Ratings
    Benefit plan administration2.05 Ratings00 Ratings
    Direct deposit files2.06 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 Business Central and Zoho Books
    Feature
    Microsoft Dynamics 365 Business Central
    5.8
    18 Ratings
    27% below category average
    Zoho Books
    7.8
    16 Ratings
    2% above category average
    API for custom integration5.817 Ratings7.816 Ratings
    Plug-ins5.815 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 Business Central and Zoho Books
    Feature
    Microsoft Dynamics 365 Business Central
    8.7
    22 Ratings
    6% above category average
    Zoho Books
    9.2
    25 Ratings
    10% above category average
    Single sign-on capability7.418 Ratings8.320 Ratings
    Role-based user permissions10.021 Ratings10.023 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics 365 Business Central and Zoho Books
    Feature
    Microsoft Dynamics 365 Business Central
    5.2
    23 Ratings
    32% below category average
    Zoho Books
    8.7
    24 Ratings
    10% above category average
    Dashboards4.919 Ratings8.224 Ratings
    Standard reports5.823 Ratings9.022 Ratings
    Custom reports4.922 Ratings9.01 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics 365 Business Central and Zoho Books
    Feature
    Microsoft Dynamics 365 Business Central
    7.7
    23 Ratings
    0% below category average
    Zoho Books
    8.4
    25 Ratings
    8% above category average
    Accounts payable7.422 Ratings8.223 Ratings
    Accounts receivable6.921 Ratings8.224 Ratings
    Global Financial Support5.310 Ratings00 Ratings
    Primary and Secondary Ledgers5.89 Ratings00 Ratings
    Journals and Reconciliations6.312 Ratings00 Ratings
    Configurable Accounting5.812 Ratings00 Ratings
    Standardized Processes5.813 Ratings00 Ratings
    Cash management00 Ratings7.022 Ratings
    Bank reconciliation00 Ratings8.022 Ratings
    Expense management00 Ratings8.823 Ratings
    Time tracking00 Ratings8.815 Ratings
    Multi-currency support00 Ratings9.214 Ratings
    Regulations compliance00 Ratings8.012 Ratings
    Self-service portal00 Ratings9.016 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics 365 Business Central and Zoho Books
    Feature
    Microsoft Dynamics 365 Business Central
    5.9
    18 Ratings
    29% below category average
    Zoho Books
    7.0
    14 Ratings
    5% below category average
    Inventory tracking5.818 Ratings9.014 Ratings
    Automatic reordering5.811 Ratings5.08 Ratings
    Location management2.014 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics 365 Business Central and Zoho Books
    Feature
    Microsoft Dynamics 365 Business Central
    4.7
    21 Ratings
    50% below category average
    Zoho Books
    8.7
    22 Ratings
    12% above category average
    Pricing2.018 Ratings9.018 Ratings
    Order entry5.818 Ratings9.017 Ratings
    Credit card processing2.012 Ratings6.619 Ratings
    Cost of goods sold2.016 Ratings10.017 Ratings
    Order Orchestration6.37 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics 365 Business Central and Zoho Books
    Feature
    Microsoft Dynamics 365 Business Central
    7.4
    13 Ratings
    1% below category average
    Zoho Books
    -
    Ratings
    Billing Management6.311 Ratings00 Ratings
    Cash and Asset Management6.312 Ratings00 Ratings
    Travel & Expense Management5.88 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting5.89 Ratings00 Ratings
    Period Close5.312 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics 365 Business Central and Zoho Books
    Feature
    Microsoft Dynamics 365 Business Central
    8.7
    8 Ratings
    13% above category average
    Zoho Books
    -
    Ratings
    Budgeting and Forecasting10.08 Ratings00 Ratings
    Project Costing10.07 Ratings00 Ratings
    Cost Capture10.08 Ratings00 Ratings
    Capital Project Management8.05 Ratings00 Ratings
    Customer Contract Compliance10.06 Ratings00 Ratings
    Project Revenue Recognition8.04 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics 365 Business Central and Zoho Books
    Feature
    Microsoft Dynamics 365 Business Central
    6.2
    5 Ratings
    10% below category average
    Zoho Books
    -
    Ratings
    Project Planning and Scheduling2.04 Ratings00 Ratings
    Task Insight for Project Managers2.04 Ratings00 Ratings
    Project Mobile Functionality2.04 Ratings00 Ratings
    Definable Resource Pools2.04 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics 365 Business Central and Zoho Books
    Feature
    Microsoft Dynamics 365 Business Central
    9.7
    3 Ratings
    27% above category average
    Zoho Books
    -
    Ratings
    Award Lifecycle Management10.03 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics 365 Business Central and Zoho Books
    Feature
    Microsoft Dynamics 365 Business Central
    6.9
    8 Ratings
    1% below category average
    Zoho Books
    -
    Ratings
    Bids Analyzed and Compared2.04 Ratings00 Ratings
    Contract Authoring2.04 Ratings00 Ratings
    Contract Repository2.04 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated5.87 Ratings00 Ratings
    Supplier Management5.85 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics 365 Business Central and Zoho Books
    Feature
    Microsoft Dynamics 365 Business Central
    7.3
    5 Ratings
    11% above category average
    Zoho Books
    -
    Ratings
    Risk Repository5.34 Ratings00 Ratings
    Control Management4.95 Ratings00 Ratings
    Control Efficiency Assessments5.84 Ratings00 Ratings
    Issue Detection5.35 Ratings00 Ratings
    Remediation and Certification5.34 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics 365 Business Central and Zoho Books
    Feature
    Microsoft Dynamics 365 Business Central
    5.4
    4 Ratings
    21% below category average
    Zoho Books
    -
    Ratings
    Transportation Planning and Optimization2.03 Ratings00 Ratings
    Transportation Execution Management2.03 Ratings00 Ratings
    Trade and Customs Management2.03 Ratings00 Ratings
    Fulfillment Management1.04 Ratings00 Ratings
    Warehouse Workforce Management2.03 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics 365 Business Central and Zoho Books
    Feature
    Microsoft Dynamics 365 Business Central
    4.5
    4 Ratings
    49% below category average
    Zoho Books
    -
    Ratings
    Production Process Design2.03 Ratings00 Ratings
    Production Management2.04 Ratings00 Ratings
    Configuration Management2.03 Ratings00 Ratings
    Work Execution2.03 Ratings00 Ratings
    Manufacturing Costs2.04 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics 365 Business Central and Zoho Books
    Feature
    Microsoft Dynamics 365 Business Central
    3.5
    6 Ratings
    68% below category average
    Zoho Books
    -
    Ratings
    Forecasting1.06 Ratings00 Ratings
    Inventory Planning2.06 Ratings00 Ratings
    Performance Monitoring2.06 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics 365 Business Central and Zoho Books
    Feature
    Microsoft Dynamics 365 Business Central
    7.3
    3 Ratings
    2% above category average
    Zoho Books
    -
    Ratings
    Proposal Management2.02 Ratings00 Ratings
    Product Master Data Management2.02 Ratings00 Ratings
    Best Alternatives
    Microsoft Dynamics 365 Business CentralZoho Books
    Small Businesses
    Zoho One
    Score8.9 out of 10
    Sage Accounting
    Score9.1 out of 10
    Medium-sized Companies
    Zoho One
    Score8.9 out of 10
    MYOB
    Score7.7 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    Microsoft Dynamics GP
    Score6.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365 Business CentralZoho Books
    Likelihood to Recommend
    6.3
    (23 ratings)
    8.2
    (26 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (3 ratings)
    8.3
    (8 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    5.3
    (5 ratings)
    User Testimonials
    Microsoft Dynamics 365 Business CentralZoho Books
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
    Incentivized
    Read full review
    Zoho
    If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
    • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
    • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
    • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
    Incentivized
    Read full review
    Zoho
    • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
    • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
    • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
    • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
    • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Some functions could be a bit more user friendly, intuitive.
    • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
    • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
    Incentivized
    Read full review
    Zoho
    • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
    • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
    • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
    • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
    • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
    • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
    Read full review
    Likelihood to Renew
    Microsoft
    We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Microsoft
    Best in terms of reporting or coming up with a great dashboard. Seamlessly collaborated with teams without depending on particular device as its web version is the buddy for people with work flexibility. Licensing price and integrations can be the areas of improvement and can simplify the interface which will be easy for a new user.
    Incentivized
    Read full review
    Zoho
    Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
    Read full review
    Zoho
    The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
    Incentivized
    Read full review
    Zoho
    We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
    • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
    • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
    Incentivized
    Read full review
    Zoho
    • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
    • Flexibility makes Zoho Books great!
    • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
    Incentivized
    Read full review
    ScreenShots

    Zoho Books Screenshots

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