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Microsoft Dynamics 365 Business Central vs. SAP S/4HANA Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365 Business Central

    Score6.5 out of 10
    N/AMicrosoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.

    $8

    per month per user

    SAP S/4HANA Cloud

    Score8.6 out of 10
    N/ASAP S/4HANA Cloud is a modular ERP that enables users to run mission-critical operations in real time from anywhere, introduce new business models in any industry, and expand globally. SAP S/4HANA Cloud is a SaaS product and can also be deployed in a hybrid landscape for quicker time to value.​ ​​ SAP S/4HANA Cloud is a foundational component of the SAP…N/A
    Pricing
    Microsoft Dynamics 365 Business CentralSAP S/4HANA Cloud
    Editions & Modules
    Dynamics 365 Business Central Team Members
    $8
    per month (billed annually) per user
    Dynamics 365 Business Central Essentials
    $70
    per month (billed annually) per user
    Dynamics 365 Business Central Premium
    $100
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365 Business CentralSAP S/4HANA Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsPer user, per month
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365 Business CentralSAP S/4HANA Cloud
    Considered Both Products
    Microsoft
    No answer on this topic
    SAP
    Chose SAP S/4HANA Cloud
    It ended up being a race between Dynamics and SAP. The superior SAP EWM was the final decider. In some areas, Dynamics outperformed SAP, especially on API maturity and integrations.
    Incentivized
    Chose SAP S/4HANA Cloud
    Microsoft is an all-in-one business management solution designed for small and medium-sized enterprises. It covers finance, operations, sales, and customer service, and it integrates with other Microsoft 365 applications. SAP S/4HANA Cloud is often seen as more suitable for …
    Incentivized
    Chose SAP S/4HANA Cloud
    SAP provides brilliant capabilities, specifically around alliances with other solutions and alliance partners.
    Incentivized
    Chose SAP S/4HANA Cloud
    More efficient tool to manage business processes and improve productivity in short run.
    Incentivized
    Chose SAP S/4HANA Cloud
    In comparison, all features of the software are the same. All are cost-effective and produce high productivity. The best in SAP S/4HANA Cloud is their implementation and adding more features by doing modifications as per company need. Easy to integrate with other software.
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    95%
    Would buy again
    504 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    96%
    Delivers good value for the price
    396 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    95%
    Happy with the feature set
    502 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    89%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    75%
    Implementation went as expected
    6 Answers
    86%
    Implementation went as expected
    358 Answers
    Features
    Microsoft Dynamics 365 Business CentralSAP S/4HANA Cloud
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365 Business Central
    4.0
    7 Ratings
    57% below category average
    SAP S/4HANA Cloud
    8.3
    290 Ratings
    15% above category average
    Pay calculation2.07 Ratings8.1248 Ratings
    Benefit plan administration2.05 Ratings8.3248 Ratings
    Direct deposit files2.06 Ratings8.0242 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365 Business Central
    5.8
    18 Ratings
    27% below category average
    SAP S/4HANA Cloud
    7.9
    424 Ratings
    4% above category average
    API for custom integration5.817 Ratings7.9406 Ratings
    Plug-ins5.815 Ratings7.9376 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365 Business Central
    8.7
    22 Ratings
    6% above category average
    SAP S/4HANA Cloud
    8.5
    487 Ratings
    4% above category average
    Single sign-on capability7.418 Ratings8.7457 Ratings
    Role-based user permissions10.021 Ratings8.2480 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365 Business Central
    5.2
    23 Ratings
    32% below category average
    SAP S/4HANA Cloud
    7.9
    494 Ratings
    9% above category average
    Dashboards4.919 Ratings7.9462 Ratings
    Standard reports5.823 Ratings8.1487 Ratings
    Custom reports4.922 Ratings7.8453 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365 Business Central
    7.7
    23 Ratings
    0% below category average
    SAP S/4HANA Cloud
    8.4
    485 Ratings
    8% above category average
    Accounts payable7.422 Ratings8.4478 Ratings
    Accounts receivable6.921 Ratings8.3460 Ratings
    Global Financial Support5.310 Ratings8.249 Ratings
    Primary and Secondary Ledgers5.89 Ratings8.148 Ratings
    Journals and Reconciliations6.312 Ratings8.248 Ratings
    Configurable Accounting5.812 Ratings8.245 Ratings
    Standardized Processes5.813 Ratings8.651 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365 Business Central
    5.9
    18 Ratings
    29% below category average
    SAP S/4HANA Cloud
    8.6
    426 Ratings
    8% above category average
    Inventory tracking5.818 Ratings8.6417 Ratings
    Automatic reordering5.811 Ratings8.4361 Ratings
    Location management2.014 Ratings8.2344 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365 Business Central
    4.7
    21 Ratings
    50% below category average
    SAP S/4HANA Cloud
    8.4
    437 Ratings
    7% above category average
    Pricing2.018 Ratings8.2416 Ratings
    Order entry5.818 Ratings8.5425 Ratings
    Credit card processing2.012 Ratings9.024 Ratings
    Cost of goods sold2.016 Ratings8.5400 Ratings
    Order Orchestration6.37 Ratings8.140 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365 Business Central
    7.4
    13 Ratings
    1% below category average
    SAP S/4HANA Cloud
    8.7
    52 Ratings
    15% above category average
    Billing Management6.311 Ratings9.01 Ratings
    Cash and Asset Management6.312 Ratings8.046 Ratings
    Travel & Expense Management5.88 Ratings10.01 Ratings
    Budgetary Control & Encumbrance Accounting5.89 Ratings8.142 Ratings
    Period Close5.312 Ratings8.350 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365 Business Central
    8.7
    8 Ratings
    13% above category average
    SAP S/4HANA Cloud
    -
    Ratings
    Budgeting and Forecasting10.08 Ratings00 Ratings
    Project Costing10.07 Ratings00 Ratings
    Cost Capture10.08 Ratings00 Ratings
    Capital Project Management8.05 Ratings00 Ratings
    Customer Contract Compliance10.06 Ratings00 Ratings
    Project Revenue Recognition8.04 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365 Business Central
    6.2
    5 Ratings
    11% below category average
    SAP S/4HANA Cloud
    9.3
    1 Ratings
    30% above category average
    Project Planning and Scheduling2.04 Ratings10.01 Ratings
    Task Insight for Project Managers2.04 Ratings8.01 Ratings
    Project Mobile Functionality2.04 Ratings10.01 Ratings
    Definable Resource Pools2.04 Ratings9.01 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365 Business Central
    9.7
    3 Ratings
    27% above category average
    SAP S/4HANA Cloud
    8.3
    27 Ratings
    11% above category average
    Award Lifecycle Management10.03 Ratings8.327 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365 Business Central
    6.9
    8 Ratings
    1% below category average
    SAP S/4HANA Cloud
    8.3
    49 Ratings
    18% above category average
    Bids Analyzed and Compared2.04 Ratings8.238 Ratings
    Contract Authoring2.04 Ratings8.338 Ratings
    Contract Repository2.04 Ratings8.135 Ratings
    Requisitions-to-Purchase Orders Integrated5.87 Ratings8.443 Ratings
    Supplier Management5.85 Ratings8.343 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365 Business Central
    7.3
    5 Ratings
    11% above category average
    SAP S/4HANA Cloud
    9.8
    1 Ratings
    40% above category average
    Risk Repository5.34 Ratings10.01 Ratings
    Control Management4.95 Ratings10.01 Ratings
    Control Efficiency Assessments5.84 Ratings10.01 Ratings
    Issue Detection5.35 Ratings9.01 Ratings
    Remediation and Certification5.34 Ratings10.01 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365 Business Central
    5.4
    4 Ratings
    21% below category average
    SAP S/4HANA Cloud
    8.2
    37 Ratings
    20% above category average
    Transportation Planning and Optimization2.03 Ratings8.435 Ratings
    Transportation Execution Management2.03 Ratings7.936 Ratings
    Trade and Customs Management2.03 Ratings8.031 Ratings
    Fulfillment Management1.04 Ratings8.632 Ratings
    Warehouse Workforce Management2.03 Ratings8.231 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365 Business Central
    4.5
    4 Ratings
    49% below category average
    SAP S/4HANA Cloud
    8.5
    39 Ratings
    14% above category average
    Production Process Design2.03 Ratings8.636 Ratings
    Production Management2.04 Ratings8.737 Ratings
    Configuration Management2.03 Ratings8.436 Ratings
    Work Execution2.03 Ratings8.336 Ratings
    Manufacturing Costs2.04 Ratings8.533 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365 Business Central
    3.5
    6 Ratings
    68% below category average
    SAP S/4HANA Cloud
    8.3
    45 Ratings
    15% above category average
    Forecasting1.06 Ratings8.240 Ratings
    Inventory Planning2.06 Ratings8.343 Ratings
    Performance Monitoring2.06 Ratings8.342 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud
    Feature
    Microsoft Dynamics 365 Business Central
    7.3
    3 Ratings
    2% above category average
    SAP S/4HANA Cloud
    9.0
    42 Ratings
    23% above category average
    Proposal Management2.02 Ratings10.01 Ratings
    Product Master Data Management2.02 Ratings8.142 Ratings
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    Microsoft Dynamics 365 Business CentralSAP S/4HANA Cloud
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    Zoho One
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    Score8.9 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365 Business CentralSAP S/4HANA Cloud
    Likelihood to Recommend
    6.3
    (23 ratings)
    8.6
    (561 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.4
    (14 ratings)
    Usability
    9.0
    (3 ratings)
    8.3
    (455 ratings)
    Availability
    8.0
    (1 ratings)
    9.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    10.0
    (2 ratings)
    5.6
    (77 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.7
    (6 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Microsoft Dynamics 365 Business CentralSAP S/4HANA Cloud
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
    Incentivized
    Read full review
    SAP
    I think it well suited for organizations with a large and complex infrastructures as it can handle them very easily in my opinion. It is also recommended for companies which are planning to move to mostly automated environments, in which it can be implemented in a good manner. I also think it is not suited or less suited for smaller scale organizations as the cost of operation could exceed the budget.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
    • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
    • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
    • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
    Incentivized
    Read full review
    SAP
    • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
    • It enables faster and accurate data processing, which enhances decision-making.
    • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Some functions could be a bit more user friendly, intuitive.
    • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
    • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
    Incentivized
    Read full review
    SAP
    • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
    • Implementation of AI bot on common tasks.
    • There are no offline functionality that users can use remotely.
    • As the scalability of the products grows, they become more expensive.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
    Incentivized
    Read full review
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review
    Usability
    Microsoft
    Best in terms of reporting or coming up with a great dashboard. Seamlessly collaborated with teams without depending on particular device as its web version is the buddy for people with work flexibility. Licensing price and integrations can be the areas of improvement and can simplify the interface which will be easy for a new user.
    Incentivized
    Read full review
    SAP
    Day to day data insight is more accurate for manufacturing industry to procure as per forecasted from supplier. Supply and fulfillment cycle becomes more easier. I would say more about performance as we are using this new server so we can see clear difference between SAP S/4HANA Cloud and ECC. Also it has customized business extensions for rapid development.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
    Read full review
    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    SAP
    More effective
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
    Incentivized
    Read full review
    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
    • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
    • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
    Incentivized
    Read full review
    SAP
    • The financial management part ensures every process is well planned and allocated resources are used efficiently.
    • The development of payroll management ensures that all employees are happily remunerated and, hence, very productive.
    • The creation of solid financial reporting acts as the primary driver in decision-making, which brings more insights into development.
    Incentivized
    Read full review
    ScreenShots

    SAP S/4HANA Cloud Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.